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All reviews cigar bar miramar district buffet breakfast offers the pool looked nice clean hotel hand towels hour bar little things great shower up to date pool area is comfortable beds cab ride other hotels la habana omelette old town
Manager went over and beyond to accommodate my needs.
Beautiful view, and 5th ave is a must when in cuba.
If you want to spend time on the beach, club Habana is 5 minutes away, and have daily pass, lunch and bar by the waterMore
Response from jesus p, Director of Rooms at Four Points by Sheraton HavanaResponded 1 week ago
I am glad one of the team member were over with you to satisfy your needs, We are focusing to lead by example to the rest of the team.
I really like the 5th ave to jog, or just to walk to refresh...More
Most of the reviews on here do not give justice to this property. If you are wanting a 5 star experience then stay at the Manzana Kempinski for $700+ per night.. If you are wanting clean amenities in a quiet area of Havana with great...More
2 Thank Robbie N
Response from jesus p, Director of Rooms at Four Points by Sheraton HavanaResponded 3 weeks ago
Dear Robbie N
As Director and on behalf our entirely team WE really want to THANK YOU for your words and appreciated your feedback to our people, Nowadays we really want to make our guest part of our family, and I personal thank my team...More
Stayed in 5 different hotels and resorts in Cuba and this hotel stay was worst due to bad breakfast, restaurant food options. Free internet was a good things. Also lobby bar and cigar bar is good to try. Pool bar and area is also good....More
4 Thank Baldeo K
Response from jesus p, Director of Rooms at Four Points by Sheraton HavanaResponded 10 September 2018
Dear Baldeo K
I am so sorry that your experienced at breakfast and fodd and beverage option at our hotel did not meet your expectations Baldeo K. The leadership team include myself will be monitoring breakfast experienced to do thing diferntly and looking to provide...More
4 Points at Sheraton in Havana was spectacular! The rooms were super, the breakfast was plentiful and the Staff was fantastic. The General Manager made a point of seeing us everyday to make sure our stay was most enjoyable! The facility is beautiful and the...More
2 Thank Michael M
Response from jesus p, Director of Rooms at Four Points by Sheraton HavanaResponded 8 August 2018
Dear Michael M
On behalf of our staff, thank you for your stayed and for letting us to take care of you during your visited Cuba Trip. We really want to make our guest's stayed enjoyable in our property Four Points by Sheraton la Habana,...More
Sort of far from historic center which means quieter surroundings and less tourists and annoying touts, and the property is somehow out of date, but in Cuba, you cannot expect too much. Free WIFI in the property is a big plus for those who is...More
3 Thank Fei Z
Response from José Francisco C, Gerente at Four Points by Sheraton HavanaResponded 4 July 2018
Thank you for your feedback about your recent stay at the hotel.. We appreciate all the recommendations and observations. We have a team that always listens and values these possibilities of improvement. We hope to have you back soon.
A cordial greeting,
Greeting From Havana, My name is Jesus, and I the Director of Rooms for the property, We do have a shuttle bus to Havana old town, its complementary and run at different times... More
Greeting From Havana, My name is Jesus, and I the Director of Rooms for the property, We do have a shuttle bus to Havana old town, its complementary and run at different times; 09:10hrs-10:25hrs-13:25hrs-18:25 also we offer transportation from Old Town to Hotel. Our hotel is located in Miramar very close from Vedado and 20 minutes from Havana Old Town more or less 10-15CUC if you like to take a taxi. Our property its closed to some bar and very good paladar (local restaurants and fusterlandia too) also it's convenience located closed to bus stop or local taxi if you rather experience or discover as local