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3/12/2017 4/12/2017
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    Four Points by Sheraton Havana

    Avenida 5ta A 76 - 80, | Miramar District, Havana 00000, Cuba
    011 53 7 2141470
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    3/12/2017 4/12/2017
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    US$ 239
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    Traveller (102)
    Room & Suite (58)
    Pool & Beach (38)
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    • Excellent15%
    • Very good26%
    • Average38%
    • Poor13%
    • Terrible8%
    Travellers talk about
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
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    3 Dec4 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (126)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 74 reviews

    Reviewed 1 week ago via mobile

    Compared to other SPG hotels I have been before this was really not my best one. Had to change my room three times and unfortunately I had big trouble with mildew in the shower cabin and bugs in my bed. The safes in no room...More

    Thank Alexander A
    Response from Pablo C, General Manager at Four Points by Sheraton HavanaResponded 1 week ago

    Thank you very much for your feedback we will keep working to improved our hotel.

    Reviewed 2 weeks ago via mobile

    This hotel was really lovely .the staff were extra friendly and and helpful. Spacious rooms and very clean.the restaurants were exquisite. We really enjoyed it .we have a room with a swimming pool view which was so handy for us to see my daughter in...More

    2  Thank josefa c
    Reviewed 13 October 2017

    Clean Hotel, equivalent to a 3 star in the USA. Staff were very friendly and helpful. Hotel is located in the embassy area of Havana, not convenient to Old Havana. However, it was a short 15 minute taxi ride to Old Havana. Hotel restaurant had...More

    Thank CanadianIslandMan
    Response from Pablo C, General Manager at Four Points by Sheraton HavanaResponded 14 October 2017

    Thank you we appreciate your comments

    Reviewed 7 September 2017

    They try, they really do. The staff could not have been nicer or more helpful. They tried to meet any request and always asked if they had done what you asked. The lobby and rooms were clean and the pool area and surrounding property were...More

    1  Thank cunninghamcaroline5
    Response from Pablo C, General Manager at Four Points by Sheraton HavanaResponded 8 September 2017

    Thank you for your comments and rest assure that we will continue to work to solve any inconveniences.

    Reviewed 3 September 2017

    The location overlooks the water. They are on a plot of land that must be multiple acres in the Miramar district. This is an upscale neighborhood, not in the thick of things downtown. This is a draw for those looking to be in a more...More

    1  Thank Pineapples-a-Plenty
    Response from Pablo C, General Manager at Four Points by Sheraton HavanaResponded 4 September 2017

    We are glad you had a good night sleep and thank you for your feedback.

    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$ 143 - US$ 432 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Havana
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 186
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Expedia, Cancelon, HotelsClick, Evoline ltd and Hotels.com so you can book your Four Points by Sheraton Havana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Ciudad de la Habana Province >
    • Havana
    • Also Known As
    • Quinta Avenida Habana Hotel Havana
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    Traveller (102)
    Room & Suite (58)
    Pool & Beach (38)
    Dining (31)
    Hotel & Grounds (135)
    Bathroom (6)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    karrie S
    2 November 2017|
    AnswerShow all 5 answers
    Response from | Reviewed this property |
    Not sure about that
    29 August 2017|
    AnswerShow all 5 answers
    Response from baronwillie | Reviewed this property |
    sorry sara it was a work related trip, my company paid for everything.. any adtl expenses i paid cash, they don't take USA cards..
    Michael H
    8 June 2017|
    AnswerShow all 5 answers
    Response from juanpdiaz00 | Reviewed this property |
    they have a beach(santa maria del mar) 30 minutes away they will charge 50 pesos convertible for the whole trip you can leave in the morning and decide at what time you want to return the beach is white sand and have a... More
    Room Tips
    "View of city or pool. Your choice. I liked the balcony room."
    Read review
    "Not all rooms have balconys or working Airconditions."
    Read review
    "Recommend a room facing the pool with a balcony."
    Read review
    "Don't stay there"
    Read review
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