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Hotel Neptuno-Triton

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1 room 2 adults 0 children
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377 Reviews from our TripAdvisor Community

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Showing 56: English reviews
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Bridgewater, New Jersey
Reviewed 4 weeks ago via mobile

i booked this place online based on the pics and location..the views were good the area nice....but yes its not the greatest place, the reviews are mostly on target but still if you speak spanish they seemed more accomodating at least to me...i got a pretty good room with a great view and the rest didnt bother me cause im...

1Thank Goliath13065
Reviewed 4 weeks ago

We stayed here 3 nights. Our room had a spectacular view of the Atlantic. Of course it needed updating. This is CUBA. The room was clean and comfortable, and the beds were good.Clean is more important to us than fancy. The staff was very friendly and accommodating, especially Max (administrative staff) and Isabel (housekeeping). We were gone somewhere the largest...

Thank marycIowa
Reviewed 4 weeks ago

All that I read before visit is true, Rooms were lacking attention redecore had been attempted with paint left over the tiles and bath. The bath bowed and sank an inch when standing inside, and flaking was evident from the bath sides, l managed a bath by inserting and holding a flannel onto the plug hole. The water was nice...

Thank Anthony B
New York
Reviewed 7 March 2017

We needed one night, so paid the walk up rate, about $100US. They allowed us to check in at 8am, we put our bags in our room, and left for a day tour. Arrived back at 7pm. The shower had a long hose, but no where to hang it on the wall. There were holes in the wall for a...

1Thank kidinvs
Boston, Massachusetts
Reviewed 29 January 2017

People were very friendly. room was good. it was cleaned every day. there was no wi-fi but you have to consider that you are going to enjoy everything around you not to be on your phone all day. beautiful view to the ocean. the elevator was not working but a bit of exercise wouldn't hurt anybody. traveling is about learning...

1Thank michellepacas
Miami, Florida
Reviewed 8 January 2017

It's a shame, closet's doors whit out no handles, poor lights, the floor of the bathroom dirty, the bath tube is disgusting(with a repaired hole in a center and stained everywhere),the safe don't work, no phone, no WiFi, I had to pay in the restaurant to reheat one plate of my own food because there is no microwave in rooms,...

Thank svarona78
Reviewed 3 January 2017 via mobile

After reading many very poor reviews we were quite worried about staying here! Thankfully it was just rather ordinary and old not death defying as some previous reviewers had suggested! It is an old dated hotel badly in need of some TLC. Only one elevator worked out of four which did create delays for those not prepared to walk (depends...

2Thank Sn0w_Bunny
Canberra, Australian Capital Territory, Australia
Reviewed 15 December 2016

This may not be the worst hotel I have stayed at but it is a contender. The hotel was built in the 70's and feels like nothing has been done since. We came in a tour group of 30. It took a long time for rooms to be sorted out. We were given 1 keycard for the two of us....

2Thank David B
Queretaro City, Mexico
Reviewed 8 December 2016 via mobile

I read all the reviews down here and I was very scared to arrive to this hotel, but when we got there it wasn't that bad... it is definitely not like they show it on internet... it is old and not very updated, the elevator problem is true, the rooms are not that bad, the beds are a bit uncomfortable...

1Thank Fishluna
Toronto, Canada
Reviewed 2 December 2016

I will agree with all previous reviewer who mentioned that the hotel is very dated... traces of it everywhere. Of 4 elevators, 1.5 worked, creating line-ups. Etc., etc. The food was not bad, though. The view to the ocean is incredible, though! It is worth it. The hotel is in a cluster of hotels in Miramar. So it is far...

3Thank Serguei Z

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Hotel & Grounds (49)
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  • Pool
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
  • Refrigerator in room

Additional Information about Hotel Neptuno-Triton

Address: 3ra Ave. y 74 | Miramar, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: ₹ 2,909 - ₹ 7,563 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Neptuno-Triton 3*
Number of rooms: 532
Reservation Options:
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Also Known As:
Hotel Neptuno Triton
Neptuno Triton Hotel Havana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Neptuno-Triton staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an ocean view!”
marycIowa, 26 Mar 2017 | Read review
“Lower floor levels, mean you can walk down stairs, rather than wait for busy lift”
anthonybV7874LW, 26 Mar 2017 | Read review
“A good room??? Some other hotel!!!!”
kidinvs, 7 Mar 2017 | Read review
“Go to another hotel”
  • The Russian Embassy
571DavidB571, 14 Dec 2016 | Read review
“do not book”
Adelarosat, 29 Nov 2016 | Read review
5 of 5