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Hotel Plaza

Overview
Ingnacio Agramonte 267 Habana Vieja, Havana Cuba See on map
AMENITIES
Paid Internet
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Family Rooms
Rooftop Bar
3 Star accommodation
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Reviews (1,502)
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154
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1 - 5 of 569 reviews
Reviewed 1 week ago via mobile

I stayed here with friends thankfully for one night only whilst visiting Havana. On a plus side, the hotel is well situated and central but that is where the positives end. The room was dingy, smelly and only the side lamp worked. The door only...More

Date of stay: November 2018
Thank LouLou77x
Response from HotelP183, Director de Relaciones Públicas at Hotel PlazaResponded 5 days ago

Dear LouLou77x We are very sorry about the experience you had in our hotel. We do not have how to confirm your opinion about the lack of water, but we are absolutely right that if that would happened something must be done with clients. We...More

Reviewed 3 weeks ago

The only reason I had decided to book a room at this dump was due to the fact that the hotel where I really wanted to stay, the Parque Centrale, was fully booked, as were the other hotels nearby, so I reserved a room for...More

Date of stay: November 2018
Thank PaulP435
Response from HotelP183, Director de Relaciones Públicas at Hotel PlazaResponded 5 days ago

Dear PaulP435 The hotel is very sorry about your comments about your staying, we are absolutely sure that workers here do their best efforts to offer clients the best service. We are renovating the building in order to offer a better comfort. We are going...More

Reviewed 3 weeks ago via mobile

The hotel is located very central. We went there a lot of times during our stay in Havana to use the Wi-fi. However the service for drinks in the lobby area is horrible. They come and ask you if you want something after half an...More

Date of stay: November 2018
Thank iSowmad
Response from HotelP183, Director de Relaciones Públicas at Hotel PlazaResponded 3 weeks ago

Dear iSowmad Thank you for comment on us. Your opinion will help us to improve our service and the correct and proper manner to deal with a client. Regarding the conditions of the property, a remodelation it is been taking place in order to honor...More

Reviewed 6 November 2018

Our stay was part of a package therefore my assumption was that it would have been a tired property but i was not prepared for the disrepair and lack of care that was quite clear throughout this building. I will not go into great depth...More

Date of stay: November 2018
1  Thank Jenny C
Response from HotelP183, Director de Relaciones Públicas at Hotel PlazaResponded 7 November 2018

Dear Jenny C, We are very sorry for the inconvenients you had found during your stay. I am absolutely sure there is no way to justify what is wrong, but in our favor I have to say that our worker make their maximum effort to...More

Reviewed 2 November 2018 via mobile

This hotel is a total dump. It’s dirty, its falling apart, room doors barely lock and the paint outside is all peeling off. The hotel only has 1 elevator and the second one seems to be permanently broken. Patio’s are all connected and the patio...More

Date of stay: November 2018
1  Thank SuperTravller
Response from HotelP183, Director de Relaciones Públicas at Hotel PlazaResponded 5 November 2018

We are very sorry you couldn't fulfill your expectations, but we have to notice that this hotel is not owned by the Cuban military, and painting outside is not peeling off, it is been restored. We don't have thieves in our hotel just clients who...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Breakfast included
Air Conditioning
Concierge
Minibar
Non-Smoking Hotel
Refrigerator in room
Beachfront
Room Service
Spa
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
188
Price range
US$ 87 - US$ 186 (Based on Average Rates for a Standard Room)
Also Known As
Plaza Hotel Havana
Location
Caribbean > Cuba > Ciudad de la Habana Province > Havana
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
188
Price range
US$ 87 - US$ 186 (Based on Average Rates for a Standard Room)
Also Known As
Plaza Hotel Havana
Location
Caribbean > Cuba > Ciudad de la Habana Province > Havana
Photos
Traveller (1,236)
Room & Suite (472)
Dining (127)
Pool & Beach (5)
Family and Play Areas (23)
Amenities (20)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
Betsy R
19 July 2017|
AnswerShow all 11 answers
Response from DericPW | Reviewed this property |
Sorry I don't have the e-mail but please take my advice and Do Not stay at this hotel.
1
Vote
suealex06
4 May 2017|
AnswerShow all 9 answers
Response from Relaciones Publ... H | Property representative |
Dear Sir, if the hotel has wifi but only in the loby of the hotel and the same is stable and good it is a pleasure to attend you and any restlessness or anything else you want to know please let me know this is my email... More
0
Votes
Google Translation
Georgina C
25 April 2017|
AnswerShow all 6 answers
Response from Relaciones Publ... H | Property representative |
Good morning, if our hotel offers fish and dairy products, but if you want, when you come, you can contact me to talk to the chef and see more details and this is my mail for any questions or concerns you may have... More
0
Votes
Google Translation
Room Tips
"don't book at this hotel"
davidecM1366SH
27 Aug 2018
Read review
"I don't konow if the hotel has good room but do not choose middle rooms"
kemalsenturkler
27 Aug 2018
Read review
"apparently water pressure better on lower floors!!!! but i would stay in a Casa next time!!"
noggin46
8 Aug 2018
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"Get a room with a view, or a internal room if you want quieter nights."
MauGarita
17 Jul 2018
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