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Hotel Plaza

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1 room 2 adults 0 children
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Hotel Plaza
Hotel Plaza
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1,233 Reviews from our TripAdvisor Community

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Showing 491: English reviews
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Oslo, Norway
Reviewed 1 week ago

Centrally located and not too expensive.. Nice reception with bar, good shop and live music! A splendid view of the city from the breakfast area at the roof. They must have spent their money on "common rooms", rooms of very varying quality - some lacked hot water.

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Helpful?
1Thank Per Gunnar H
Relaciones Publ... H, Director de Relaciones Públicas at Hotel Plaza, responded to this review
Google Translation

gracias por su criterio señor. trabajaremos para mejorar en todos los aspectos. estamos muy contentos de haberlo atendido!

Reviewed 1 week ago via mobile

It's just a shame that they charge these room prices for what they give you; I do not complain about the dirty and old facilities-this is Cuba and you do not expect Swiss quality, but we tourist should no longer accept to be cheated. There are clean hotels, such as Angleterra or Telegraph, at Euro 800.-(!) one night , and...

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Helpful?
1Thank Luana D
Relaciones Publ... H, Director de Relaciones Públicas at Hotel Plaza, responded to this review

We feel the inconvenience caused, We wish to have a new opportunity to attend and please her

Gothenburg, Sweden
Reviewed 2 weeks ago

Old fashioned hotel in the old city of Habana.Good breakfast and nice personal. The standard is cuban not of europan standard, but good enough. Near to most interesting places i old city of Habana. Parking place for old american cars from the 50-ties.

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Helpful?
1Thank karlbernt
Relaciones Publ... H, Director de Relaciones Públicas at Hotel Plaza, responded to this review
Google Translation

buenas tardes. muchas gracias por su opinion. deseamos tenerlo nuevamente en el Hotel y atenderlo de manera especial! le deseamos...

Vidalia, Georgia
Reviewed 2 weeks ago

Four fairly seasoned travelers from US elected to stay at Plaza because of location and fully aware of poor Trip Advisor reviews. One of us had connections in Havana who "arranged" with the front desk help for us to get the best rooms possible. All of the reviews about the rooms are correct, it is old and needs a facelift...

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Helpful?
1Thank hholman2016
Valthe, The Netherlands
Reviewed 3 weeks ago

Right in the centre of old Havana. Near everything that counts. Nice lobby. But oh oh the rooms! In terrible state of decay! Power sockets hanging from the wall. Wash bassins loose too! And sometimes if you're lucky, there is actual water coming from the taps! But, that is Cuba!

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1Thank mdaams53
Reviewed 3 weeks ago via mobile

The hotel has a central location but is litterally falling to pieces! The rooms are underventilated, not functioning toilets. NO or just cold water, safe out of function, no main lamp, air contition out of function or very noicy. High music until middle of the night, very unwilling staff. The restaurang is completely unorganized, lacks most fundamental equippment and the...

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Helpful?
1Thank mauritzw
Nottingham, United Kingdom
Reviewed 3 weeks ago

We stopped at this hotel 10 years ago, and had a fab time. As we were in Havana as one of our cruise stops, we , we decided to call in a have a drink. It hadn't changed a bit, staff were really. Ice, the beer was cool, Nd still only

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1Thank Theflyingn0ttsgirl
Rockland, Canada
Reviewed 4 weeks ago

We were in Old Havana from January 28th to January 31, 2017. We arrived late at the hotel and were served right away by the front desk person. When we arrived to our room, I noticed how small it was (very unlike rooms at resorts), but it was clean, and the bed was comfy. When the hair blower and security...

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Helpful?
2Thank Linda R
Mbabane, Hhohho, Swaziland
Reviewed 4 weeks ago via mobile

One has to appreciate the facilities & conditions of this hotel within the context of Havana & Cuba; if you're expecting first world quality & standards, forget it. However, if you want conveniently located, clean and adequate accommodation with a breakfast provision that's more than adequate, with a bit of historic charm thrown in, this hotel is just fine. Staff...

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Helpful?
1Thank Steve H
New York City, New York
Reviewed 5 weeks ago

We had a reservation here, and left after 2 nights. Some in our group had bugs in their rooms, my room had no light in the bathroom, things were broken, the sheets were uncomfortable and thin. The staff at reception were very nice, and tried to be helpful. The only nice part of the hotel was the lobby--it had a...

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1Thank vssc1

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Breakfast included
  • Concierge
  • Room Service

Additional Information about Hotel Plaza

Address: Ingnacio Agramonte 267 | Habana Vieja, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: ₹ 8,105 - ₹ 22,810 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Plaza 4*
Number of rooms: 188
Also Known As:
Plaza Hotel Havana
Hotel Style:
#32 Luxury Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Plaza staff and other travellers.
18 questions
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over a year ago
Dallas, Texas
Dallas, Texas
19 days ago

See all questions (18)

Questions? Get answers from Hotel Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Contact bellman ahead of time and promise $100”
 of 5 bubbles hholman2016, 3 Mar 2017 | Read review
“street side is very loud and windows do not always close entirely”
 of 5 bubbles vssc1, 16 Feb 2017 | Read review
“avoid this hotel no rooms we saw were acceptable”
 of 5 bubbles StaffordshireHelen, 15 Feb 2017 | Read review
“I can only suggest that if they weather is hot you might want to verify the a/c actually works before accepting a room.”
 of 5 bubbles Barb527, 6 Feb 2017 | Read review
“do not take a room above level 2”
 of 5 bubbles vic452015, 2 Feb 2017 | Read review
5 of 5