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We've been in this hotel before (number of years ago) and nothing much has been changed since then. But, if you choose to pay extra for the ocean view room then you will really enjoy a fantastic balcony, great view and specious clean room.
The rooms need some upgrading in terms of painting,housekeeping needs to pay more attention to details, public areas bathroom (in the lobby) needs to be checked more regularly,the bed linen does not smell fresh ,the staff in general is ok with the exemption of one...More
3 Thank 2018eagle2018
Response from Copacabana B, Esp. Calidad at Be Live Havana City CopacabanaResponded 5 weeks ago
Thank you for sending us your opinion, we regret that you did not feel attended at some time as you deserve. Our customers are the reason for our business, we have applied new measures in favor of our customers.
Attractive old hotel that has been kept up. Rooms were fine, our housekeeper made sure everything was perfect, right down to the elephant made out of towels. Breakfast was delightful. The views were a real treat!
The hotel is well located if you like to...More
First time in Havana and so pleased we booked this place.The bar area ,near to reception, with regular live salsa music at night ( and some dancing by a waiter and friend ) which was brilliant to watch, was fabulous. Great cocktails.
A great location...More
This is the best hotel in Havana, at least so far! They are so service minded and they really take care of you. Constantly cleaning so you never going to run out of paper or towels! The food in the buffe is ok but then...More