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Hotel Santa Isabel

Traveller (280)
Room & Suite (150)
Dining (22)
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Calle Baratillo 9 Between Obispo and Narciso Lopez, Havana 10100 Cuba See on map
Breakfast Available
Air Conditioning
Non-Smoking Hotel
3.5 Star accommodation
Reviews (449)
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All reviewsoverlooking the squareplaza de armasold townexcellent locationother hotelsstandard roomfirst floorhot waterpeople watchingbars and restaurantsby cuban standardsinternetrestorationrooftoprumobispohistory
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1 - 5 of 254 reviews
Reviewed 11 August 2018 via mobile

Stayed here for 4 nights in August. Staff were helpful and kind. Was handy being able to get wifi cards for 1cuc from reception that worked in the hotel area. Breakfast was sufficient and you could order as much as you wanted almost off the...More

Thank Madeleine M
Response from Comercial S, Comercial Santa Isabel at Hotel Santa IsabelResponded 3 weeks ago

Dear Guest, We appreciate your opinion about the hotel, unfortunately the country has suffered a heat wave and we have had affectations with air aconditioners and mini bars, a situation has been solved, te prices of the hotels of the historical center will be more...More

Reviewed 22 July 2018 via mobile

This hotel is very good situation for old Havana sightseeing. The room is classic, but very clean. The staff was very kindness. The problem are room security and WiFi. This hotel is no WiFi system. このホテルはオールドハバナを観光するのに凄く良い立地でした、ただ歩行者天国内に入り口がありタクシーが入れないので裏で降りて歩く必要があります。 部屋は天井高く古いクラシックな感じですが綺麗に保たれていてエアコンもバスタブ付の風呂も問題なかったです。 ただどこでもないらしいですが、Wi-Fiシステムがないのは問題でした。 Wi-Fiカードを買いポイントに行かないと出来ないそうです。

Thank terunz V
Response from Comercial S, Director Comercial at Hotel Santa IsabelResponded 2 weeks ago

Dear Customer, Thank you very much for writing us, your opinion is very important, surely during the period of your stay we were presenting problems with the network and the signal wi fi which have been solved We hope to come back soon

Reviewed 20 June 2018

We stopped in here on more than one occasion to use the facilities. Ladies, BRING YOUR OWN TOILET PAPER. You will be charged for some, if the attendant is even there to give it to you. The fountain in the courtyard is gorgeous, and we...More

1  Thank TLBPsyD
Response from Comercial S, Director Comercial at Hotel Santa IsabelResponded 2 weeks ago

Dear customer, thank you very much for your good opinion, We hope to come back soon

Reviewed 10 June 2018 via mobile

We know not to expect great food in Havana, but this hotel as you do in The city it was B&B, but we were very surprised to be charged for the coffee in the room, yes the mini bar, BUT COFFEE, we complained but in...More

Thank KipandKing
Response from Comercial S, Director Comercial at Hotel Santa IsabelResponded 2 weeks ago

Dear Customer We thank you for writing us, In our hotels if you consume something from the mini bar, the bar or restaurant you must pay at the check-out, because we only have breakfast included. We hope to return soon

Reviewed 5 June 2018 via mobile

Writing this review from the train station in Toledo. We booked two rooms in the hotel. Mine was second floor and my sisters ground floor. The rooms are cozy and have everything you need but we were both absolutely freezing. The noise was crazy. I’m...More

Thank Ashleigh P
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Hotel class
Hotel Amenities
Air Conditioning
Breakfast Available
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Room Service
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms
Number of rooms
Price range
US$ 111 - US$ 271 (Based on Average Rates for a Standard Room)
Also Known As
Santa Isabel Havana
Santa Isabel Hotel
Caribbean > Cuba > Ciudad de la Habana Province > Havana
Traveller (280)
Room & Suite (150)
Dining (22)
Family and Play Areas (4)
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Questions & Answers
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19 July 2017|
AnswerShow all 3 answers
Response from Comercial S | Property representative |
Hi! Thanks for contacting us. In the hotel we accept children and we have rooms with two beds. We hope you choose us! Best regards.
Google Translation
4 April 2017|
AnswerShow all 3 answers
Response from DonaldC3 | Reviewed this property |
Most places only accept cash , CUC and the Cuban peso .The cuban peso you will probaly get in your change , the CUC from banks ,currency exchange shops and ATM's . I have changed British pounds (sterling)at the hotel santa... More
Room Tips
"the rooms with the best views are those on the front facing the square. They are a little noisy until around..."
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"The upgrade includes the roof terrace with chairs and table, really nice at night."
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"Beware of the taxi drivers, they really try to rip you off. Always negotiate the FULLY price ."
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"Get a view of the square"
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