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The Reefs

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1,039 Reviews from our TripAdvisor Community

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Showing 1,029: English reviews
Chicago's North Shore, Illinois
Reviewed 15 March 2017

We spent a week in Bermuda arriving in time for record cold temperatures in March! The staff at The Reefs more than made up for the cold temps by being so warm and friendly. This was our second time at The Reefs and it is just such a special resort. We were sad to leave and say goodbye to the...

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Helpful?
1Thank annenfish
TheReefs-Management, Manager at The Reefs, responded to this review

Dear annenfish, Thank you for your kind words and for returning to visit us at The Reefs! Although those temperatures were surprinngsly cold for Bermuda, I am delighted to hear that you enjoyed your stay. We are so lucky to have such a great team and I look forward to sharing your kind words with them about their great service....

New York City, New York
Reviewed 14 March 2017 via mobile

My husband and I travelled to the Reefs from NYC in March 2017 for 3 days. We had a cliff side room with the most incredible view. It was a pleasure to wake up to this view every morning! The resort is spectacularly clean, the staff is immaculate and thorough and the amenities are great (esp the infinity pool and...

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1Thank dash-na21
TheReefs-Management, Manager at The Reefs, responded to this review

Dear dash-na21, Thank you for your great review. I am delighted to hear that you found the property in great condition and the staff so wonderful. I apologize that the food pricing was not as expected. Our culinary team strive to provide a high quality product for the best possible value given our island location and certainly appreciate this feedback....

Brooklyn, New York
Reviewed 14 March 2017

This was our second stay in Bermuda, having stayed at the Fairmount Southampton a few years ago. We liked the Fairmount's old-world charm and luxurious rooms, but wanted to be closer to the beach and chose the reefs instead. One thing is for sure, the views are spectacular, and this is likely the case from every room. Really nice views,...

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2Thank Phil A
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Phil A, Thank you for your great review, I am delighted that you enjoyed so many aspects of the resort, particularly the staff. I also appreciate the feedback on the rooms. We recently refurbished our bathrooms and have ongoing plans to continue updates in the future as well. We love to hear when our guests meet eachother and make...

London, Canada
Reviewed 14 March 2017

First time in Bermuda, and certainly not the last after this stay. The Reefs had the perfect scenery, and the staff there were incredibly accommodating and nice. A special thanks to Donna and Keyvone for all their help. The amenities in the hotel were top notch, the restaurants were superb, and my family really enjoyed everything the hotel had to...

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Thank Firas_Aldhaher
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Firas_Aldhaher, Thank you so much for your great review. It is wonderful to hear that you enjoyed the views, the room and particularly the staff. They truly care about our guests and I am glad that you experienced the genuine Bermudian hospitality that we are known for. I look forward to sharing your kind comments with Donna and Kevone,...

Boston
Reviewed 14 March 2017

This place is a gem. The service is excellent and the view from the cliffside room is sublime. The best part of this hotel is the private beach. Atlantic waves with Carribean aesthetics. While pricey, this is a great place to stay. The wireless on the beach is even good.

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Thank Steven G
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Steven G, Thank you for your great review. We are so pleased that you enjoyed the resort and hope to welcome you back again soon! Warm Regards, David Dodwell Jr. Resort Manager

Athens, Georgia
Reviewed 10 March 2017

We arrived just in time for the coldest temperatures in many years. We are a couple looking to full fill our bucket list. Our room was cliff side with a post card view of turquoise water and pink sand. This is an established hotel. It has a excellent, friendly, and knowledgable staff. There were a few minor issues such as...

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Thank yahute
TheReefs-Management, Manager at The Reefs, responded to this review

Dear yahute, Thank you for your lovely review, we are so happy that you enjoyed your stay. I only wish we could have provided some warmer temperatures, we did just have an unusual cold snap! Thank you for your great feedback on the food, the views and particularly the team. I am so pleased to hear that you found them...

Boston, Massachusetts
Reviewed 9 March 2017

I took a solo vacation to the Reefs in Bermuda for Christmas and New Years. This trip was amazing, and I can't wait to go back. I got a Cliffside room, which had amazing sunset views. I went snorkeling on the resort's private beach (gear provided). I took in the sunshine, read several books, and visited the spa. Breakfast every...

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Thank ladybug326
TheReefs-Management, Manager at The Reefs, responded to this review

Dear ladybug326, Thank you so much for your wonderful review. The holidays in Bermuda are truly a special time and we love sharing the holiday spirit with all of our guests as you are all an integral part of our Reefs Family. I will be delighted to share your great feedback with the Cuulinary Team as they always strive to...

Waltham, Massachusetts
Reviewed 7 March 2017

I really couldn't decide between 3 and 4 stars for this place (ideally I'd give it 3.5, which obviously I can't do on TripAdvisor) and I have to stick with 3. My mom and I came here for a girls [long] weekend recently. We stayed in a cliffside room that had amazing views of the ocean; The Reefs definitely has...

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1Thank Alexis B
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Alexis B, Thank you for taking the time to provide us with detailed feedback of your stay, we are sorry that your experience wasn’t more enjoyable. I appreciate your points regarding the room details and will be sure to share the feedback with our Housekeeping Team in order to address these inconsistencies. Admittedly wifi can be a bit of...

Reviewed 5 March 2017 via mobile

We were so looking forward to our mini get-away and everyone told me this was THE place to stay in Bermuda. However when we go here we found that other than the stellar views, there is nothing special about this hotel. The rooms are a bit dated. Our screen door was broken and the AC/Heat was temperamental. The bathrooms really...

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2Thank Megan H
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Megan H, Please accept our apologies for your disappointment. We pride ourselves on providing the most memorable experiences possible and although we are so often pleased to hear positive feedback from guests, I am so sorry that we missed the mark on this occasion. While we did just complete a bathroom renovation over the past two years, you certainly...

New York City, New York
Reviewed 27 February 2017 via mobile

The Reefs is a gorgeous hotel overlooking the Atlantic. The grounds are impeccably maintained and the rooms overlook the beautiful beach and sea - we were so close we could hear the sound of the waves. We initially booked a poolside room but got upgraded to a cliffside room. The room itself was enormous and had one of the best...

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Thank mrspeled
TheReefs-Management, Manager at The Reefs, responded to this review

Dear mrspeled, Thank you for your wonderful review, I am delighted to hear that you had a fantastic stay! We are so fortunate to have one of the best locations on the island, there really isn't anything but a fabulous view from every room and we are delighted that you loved it so much. Please come visit us again, we...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Ocean Echo
Ocean Echo
Cuisines: Seafood, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Widely recognized as the best hotel in Bermuda, this award-winning and intimate hotel offers spectacular ocean views from every room. Perched along limestone cliffs overlooking its own private beach you'll enjoy legendary Bermudian hospitality and gourmet dining at three different restaurants. The Reefs is one place where you will feel perfectly at ease. ... more   less 

Additional Information about The Reefs

Address: 56 South Shore Rd., SN 02, Bermuda
Region: Caribbean > Bermuda > Southampton Parish
Price Range: ₹ 27,214 - ₹ 55,915 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reefs 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
The Reefs Hotel Southampton
Reefs Hotel Southampton
Reefs Resort Southampton
The Reefs Bermuda/Southampton Parish
Reefs Bermuda
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Questions & Answers

Here's what travellers have asked, with answers from The Reefs staff and other travellers.
53 questions
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Questions? Get answers from The Reefs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed across the road in a 3 bedroom condo ...had to cross a street to get to main complex..some roadway noise but unbelieable view.”
Boulderbabs, 10 Apr 2017 | Read review
“to be close to the clubhouse or more activity choose a room by the pool or for privacy choose a Cliffside room.”
jilaliedw, 8 Apr 2017 | Read review
“All rooms have wonderful views”
stakesman, 6 Apr 2017 | Read review
“Cliff side offers an amazing view.”
  • View from Cliff side room
  • Cliff Side
  • Cliff side
856tarak, 3 Apr 2017 | Read review
“Nothing - all rooms have some view of some kind; amazing!”
mariacoombe, 19 Mar 2017 | Read review
5 of 5