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Barcelo Aruba

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1,627 Reviews from our TripAdvisor Community

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Showing 1,361: English reviews
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Lindenhurst, New York
Reviewed yesterday NEW

Room is good food is terrible is not worth the money ,guest service not good there are better hotels to say in Aruba then this one ,hotel has changed hands 3 times 3 rd. time is not any better the management needs to look into why this hotel isn't run like a hotel ?????!!!!!

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Helpful?
Thank thomaslombardo
Peabody, Massachusetts
Reviewed yesterday NEWvia mobile

Had a great time at Barcelo Aruba. Friendly staff, very accommodating, beautiful surroundings, beach was spectacular. Loved the Mexican restaurant , captain Edgar was fantastic. Love the Italian restaurant and our server Cesar was great! Excellent service! Going back soon!

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Helpful?
Thank leon1097
Stamford, Connecticut
Reviewed yesterday NEW

We stayed here from April 8-14. First time in Aruba. Barcelo was suggested to us by family friends who have been coming to Aruba for over 20 years. Perhaps it was the time we booked the trip, but there wasn't much of a difference in price between a regular room and Royal Level room. The Royal Level is the way...

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Thank acrzon040117
New York City, New York
Reviewed yesterday NEW

We had an excellent room at the Barceló with beautiful views. We did upgrade and Sandra our concierge was the best. She made sure all of our needs were met. Sandra made our reservations and changed them with a smile. The food was good and the beach was beautiful. Location of hotel is great. At night you can walk across...

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Helpful?
Thank caltieri61
New Jersey
Reviewed yesterday NEW

Four lifelong friends have just returned from a wonderful five night stay at Barcelo Aruba. We had two ocean view rooms reserved in The Royal Club category level of the resort. Upon arrival we were directed to take the elevator to the ninth floor, where we were greeted by Sandra, our concierge. We had been in touch with Sandra, via...

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Thank EIleen226
North Las Vegas, Nevada
Reviewed 2 days ago NEW

The hotel was clean, we had a 2 couples with room issues but the hotel went above what was expected on the accommodations. It is a widely used hotel and you need to make Reservations for dinner ahead of time. Breakfast, lunch, and pool side grill was good. Buffet style meals. It is a Dutch country so expect different style...

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Thank eyesr4u2
Brooklyn, New York
Reviewed 2 days ago NEWvia mobile

Traveled March 17th - 24th Booked 2 rooms for 4 people back in December. $1750 pp for 6 nights of Royal Service though Orbitz. Taxi to hotel took 15 mins and is $25. The Good - Great location, right across the street from a 2 plazas with restaurants, shops and bars. Royal Service is a must. The quality of the...

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3Thank Charles C
Medford, New Jersey
Reviewed 3 days ago NEW

Before I list all of the negatives, I must say that the location of the hotel is ideal! Located centrally along Palm Beach, surrounded by other beautiful resorts, shops, and lovely beaches, everything was in walking distance. Now onto the bad stuff. The wifi is not free to guests, you must pay a high rate of $60 per device, per...

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Helpful?
Thank bhink0506
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear bhink0506, Thank you for choosing Barcelo Aruba and for taking the time to write a review. We are truly disappointed to read that your stay with us did not live up to your expectations. There is no excuse for poor service and not responding to guests' needs, and for that we are truly sorry. Your feedback is important to...

CT
Reviewed 3 days ago NEW

This was our third trip to an all inclusive resort, first time in Aruba. The front desk staff and concierge personal were less than helpful, but the wait staff and pool/beach staff were wonderful. When asked if there were mopeds/scooters to rent on the island the concierge looked at me like I had 2 heads and had no idea if...

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Helpful?
1Thank lisahU6307RQ
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear lisahU6307RQ, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I am so sorry you did not notify...

Brooklyn, New York
Reviewed 4 days ago NEW

Good all-inclusive hotel in the midst of one of the world best beaches. W enjoyed our stay primarily due to great weather & water on the beach. Hotel provided comfortable accommodations & decent service, still a few steps below it's own high standards (we were in Barcelo Maya a few years ago). Buffet food was boring, with limited amounts of...

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Helpful?
Thank michael s
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear michael s, Thank you very much for choosing our property and for taking the time to write us a review. We are so happy you enjoyed your stay with us. We are constantly working on improving and your comments will surely help us on achieving this. As you know Aruba unlike Mexico has to import each and every fruit...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in Palm Beach, Aruba, this resort features all the ingredients for a unique vacation: a location right on the beach, turquoise waters, the fine white sands of the Caribbean, and warm weather throughout the year. This high-end Aruba All-Inclusive resort is the best vacation destination for families and couples. The Occidental Grand Aruba All Inclusive Resort is close to many tourist attractions and just steps away from the entertainment, lounges, discos and shopping areas the island has to offer. ... more   less 

Additional Information about Barcelo Aruba

Address: J.E. Irausquin Boulevard 83, Palm - Eagle Beach, Aruba (Formerly Occidental Grand Aruba All Inclusive Resort)
Region: Caribbean > Aruba > Palm - Eagle Beach
Price Range: ₹ 23,791 - ₹ 47,388 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Aruba 4*
Number of rooms: 370
Reservation Options:
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Also Known As:
Occidental Grand Aruba Hotel Palm/Eagle Beach
Occidental Aruba
Aruba Grand Occidental
Occidental Hotel Aruba
Grand Aruba
Barcelo Aruba Palm - Eagle Beach
Hotel Style:
#14 Top resorts Hotel in Palm - Eagle Beach
#14 Spa Hotel in Palm - Eagle Beach
#14 Luxury Hotel in Palm - Eagle Beach
#18 On the Beach Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Aruba staff and other travellers.
438 questions
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5 months ago

See all questions (438)

Questions? Get answers from Barcelo Aruba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book the royal level, tower 1, 7th floor (with partial ocean view). We had a view of the ocean and the poolside area. Very nice!”
acrzon040117, 25 Apr 2017 | Read review
“Ask for a ocean view/pool.”
eyesr4u2, 24 Apr 2017 | Read review
“Make sure you ask for complete ocean view, otherwise you may end up with parking lot views.”
  • View from our second room
bhink0506, 23 Apr 2017 | Read review
“all rooms have ocean view, no need to pay extra”
TSTHSH, 22 Apr 2017 | Read review
“First floor was best for us as it had a covered patio area.”
BarbG966, 18 Apr 2017 | Read review
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