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Hotel Riu Palace Aruba

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Hotel Riu Palace Aruba
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5,604 Reviews from our TripAdvisor Community

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Showing 4,045: English reviews
Reviewed today NEW

Spent the last week at Hotel Riu Palace Aruba and had an overall good experience. The food at the buffet- breakfast, lunch and dinner offered a wide variety of options, and everything I tasted was delicious. There was even a gluten-free section of the buffet offered at breakfast. Staff was attentive and very accommodating. The acrobatic shows at night were...

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Helpful?
Thank Gissela B
Montreal, Canada
Reviewed yesterday NEWvia mobile

We spent a week at the Riu Aruba to escape the Canadian cold. Since the RIU have a good reputation for all inclusives ressort we decided to try it out. The ambiance is great if you are looking for groovy music around the pool and a very nice beach. Our room was the junior suite ocean view also very good....

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3Thank Chnelz
Boston
Reviewed 2 days ago NEW

My wife and I went here to get away from the cold and snow of Boston and we chose the Riu because we wanted a fun atmosphere where we could hang out with a younger crowd. The Riu did provide this aspect but everything else was below average at best. The only food we looked forward to having was breakfast....

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4Thank icecreaman
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Aruba, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. In order to fulfill every guest expectations regarding food, our main buffet and specialty restaurants offer a great range of food options. We were concerned to note that we failed to live up to your expectations. But we can assure you that we strive...

Reviewed 3 days ago NEW

My daughter and I stayed at then Riu Palace arrive on Christmas for 1 week. We chose the Riu Palace based on the reputation of their Palace to be a five star higher end resort. The first day we arrived the resort was very busy which was to be expected considering it was the week of Christmas. That evening the...

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2Thank Diane P
Orange, Connecticut
Reviewed 4 days ago NEW

I visited Jan 5-12th 2017 with a friend, my son and his girlfriend. We had rooms 1011 and 1013. The first night room 1013 had a necklace stolen. Front desk was notified and police were called, but nothing ever came of the investigation. From that point on the DND sign was left out everyday as not to have anyone enter...

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1Thank Local891
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Aruba, responded to this review

Dear guest, Many thanks for taking the time to give us such honest and detailed feedback. We are committed to give all our guests a warm welcome from the moment they arrive at our resort. We regret that your stay at our hotel did not fulfil your conception in general. Our policy is to make every attempt to please and...

Reviewed 5 days ago NEWvia mobile

Riu palace is a scam hotel. Bait and switch . I purposely booked The Riu Palace. knowing and doing research from 2 travel agents the the Riu Palace was the newer and better Hotel. The Riu Antillas is and old hotel a past Best Western and before the something else. They bought an old best Western building I mean very...

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Helpful?
3Thank Jconsoli
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Aruba, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. It is important to us that our guests feel welcome and comfortable at our hotel. The ethos of our staff training requires a helpful, friendly and very obliging service at any time.. We will raise this issue with those responsible and figure out the...

Reviewed 5 days ago NEW

Checked in and checked right out. Wish I had taken pictures of the room but I didn't as I wanted to get out of there. Bugs crawling out of the phone and their response to that was we dont have bugs in Aruba. Took 10 minutes for the elevator to come down and as soon as you walk out you...

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4Thank Nina S
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Aruba, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

Isle of Wight, United Kingdom
Reviewed 5 days ago NEW

We stayed at the Riu Aruba Palace for 2 weeks from the last week of October and had such a fantastic time. Our flight had a 5 hour delay, which ended up a very long day, but all was forgotten once we arrive at the hotel and was greeted with champagne and swiftly checked in, for the amount of people...

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1Thank Lawns
Minneapolis, Minnesota
Reviewed 1 week ago

We spent a week at this property at the end of October 2016. We wanted an all inclusive property and this did not disappoint. We originally had rooms at the Riu Palace Antillas but after reading reviews, I decided to move to the other Palace. So glad we did. The Antillas is "adult only" which was the original draw. It's...

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5Thank jmc1954
Reviewed 1 week ago

I just got here last night after our flight was 8 hours late to come find out that our original room at our adults only hotel was overbooked!!!! That's funny we booked 5 months in advance and yesterday come to find out that our room was moved 1st to the kid resort which hello people we booked the ADULTS ONLY...

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5Thank Eva R

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
> * Opened: summer 2007> * Situated in Palm Beach on the island of Aruba> * Two 10-story buildings, one 8-story building> * Located on the beach> * Complimentary sun loungers and parasols on the beach> * 4 km / 2.48 Miles from Oranjestad> * 700 m / 2296.7 Ft. From various shops> * 10 km / 6.21 Miles from the airport> * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Palace Aruba

Address: J.E. Irausquin Boulevard 79 | Palm Beach - Palm Beach, Palm - Eagle Beach, Aruba (Formerly Aruba Grand Beach Resort)
Region: Caribbean > Aruba > Palm - Eagle Beach
Price Range: ₹ 32,152 - ₹ 52,017 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Riu Palace Aruba 4.5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Riu Palace Aruba Hotel Palm/Eagle Beach
Riu Aruba
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Hotel Style:
#6 Business Hotel in Palm - Eagle Beach
#10 Luxury Hotel in Palm - Eagle Beach
#12 Spa Hotel in Palm - Eagle Beach
#13 Top resorts Hotel in Palm - Eagle Beach
#16 Romantic Hotel in Palm - Eagle Beach
#16 On the Beach Hotel in Palm - Eagle Beach
#18 Family Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Aruba staff and other travellers.
472 questions
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Questions? Get answers from Hotel Riu Palace Aruba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had great rooms so I can't speak for the rest. We were located at the center of the hotel on the top floor.”
 of 5 bubbles jmc1954, 9 Jan 2017 | Read review
“Hope you get the room You Paid for!!!”
 of 5 bubbles EvaR365, 9 Jan 2017 | Read review
“Building Pool View - Lots of Shade”
 of 5 bubbles Seetheworld406, 7 Jan 2017 | Read review
“Beach view was lovely”
  • View from our room
 of 5 bubbles BaberuthStuff, 5 Jan 2017 | Read review
“We had room 649, it was lovely. Most of the rooms had at least partial ocean view, so I don't know about paying extra for that.”
  • Obligatory in every Riu hotel - the stocked bar. I would have preferred bottles of wine, tho.
 of 5 bubbles TOtraveller-7, 5 Jan 2017 | Read review
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