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The Parkway Hotel & Spa

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1 room 2 adults 0 children
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The Parkway Hotel & Spa
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924 Reviews from our TripAdvisor Community

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There are newer reviews for The Parkway Hotel & Spa
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Showing 922: English reviews
Wales
Reviewed 8 August 2016

We tried the Sunday lunch with a view to a possible Christmas Lunch. The food was generally ok, let down by a) a hair in my wife's veg and b) overcooked roasties, elderly parents couldn't manage the 'crust'. Initially the waiting service was ok, except for the explanation of the pricing structure. Why poor rating? The hair issue was not...

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Helpful?
2Thank WelshTravelled
Kerry J, General Manager at The Parkway Hotel & Spa, responded to this review

Hello WelshTravelled Thank you for your review. I am very sorry to learn that you were disappointed with your Sunday Lunch here at the hotel. Please note that had I been aware of this I would have contacted you. We receive many lovely comments about our Carvery which we serve every evening as well as for Sunday Lunch. I really...

Newton Abbot, United Kingdom
Reviewed 27 July 2016

Open to non-residents. Good selection of cakes, buffet lunch and cream tea - just check what time they start. My favourite is the white chocolate éclair or the custard slice. I have had a cream tea previously but I don't really like warmed scones. I do like the welsh cake that comes along with the price.

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Thank 02081983
Kerry J, General Manager at The Parkway Hotel & Spa, responded to this review

Hello 02081983 Thank you very much for taking the time to write a review. I am so pleased to learn that you enjoyed your Afternoon Tea here at the hotel. I will pass your kind comments onto the team. I look forward to welcoming you back soon. Best wishes Kerry Jennings General Manager

Reviewed 25 July 2016 via mobile

Visited here with family and friends for 2 nights, all I can say is what a fab place. Staff were attentive and polite, food was amazing and the attention detail was superb. Already wanting to plan my next visit. Well done parkway hotel keep up the fab work

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Thank Nicole H
United Kingdom
Reviewed 24 July 2016 via mobile

We booked a carvery meal for our reception for wedding meal for a small get together coming home from getting married abroad. The Service was fantastic, paying attention to every detail and needs. There was such a good atmosphere from guests and the staff who were at hand if anything or help was needed. The food was absolutely fabulous with...

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Thank SarahCaddick87
Reviewed 21 July 2016 via mobile

Recently stayed here for a flying visit and emailed ahead to let them know I'm vegan. The response was accommodating and reassured me it would be no problem. At breakfast the staff took the effort to understand what I could and couldn't eat and advised me that potatoes and tomatoes were cooked in oil and made me some separate mushrooms...

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Thank Lu S
Reviewed 18 July 2016 via mobile

Just want to say a massive thank you to kerry and all the staff at the parkway hotel, We held our wedding there and everyone at the hotel made it a very special day. I've got so much to say but will keep it short.. food pipping hot and amazing lots of comments from family and friends how nice it...

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1Thank Keith G
Cardiff, United Kingdom
Reviewed 17 July 2016

An oasis in a sea of trading estates. Wonderful parkland setting. Well-appointed bedrooms set on two floors. Very comfortable lounge/bar areas, with a magnificent feature fireplace in main area. Our visit was overnight stay at a wedding reception/evening function. NB : check-in is slightly later than with other hotels at 3pm. However it's worth asking at Reception to see if...

Review collected in partnership with this hotel
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2Thank barry w
Reviewed 17 July 2016

As soon as we arrived, we couldn't believe that nothing had change for 31 years... It was so dated and tired, even though we read that the bedrooms had had an update, the furniture was very old, but the bathrooms were fine. It felt like an old peoples home, especially when they stopped serving in the restaurant at 9pm...The receptionists...

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2Thank dan E
Cardiff, United Kingdom
Reviewed 12 July 2016

We held our year 11 prom at the Hotel and I cannot say enough positive things about the venue or the staff. From start to finish we were given assistance and support in booking, organising DJ and lighting, arranging decorations and table plans- the lot! We will definitely be using the Parkway Hotel and Spa again, the staff treated the...

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1Thank Tania1981
Kerry J, General Manager at The Parkway Hotel & Spa, responded to this review

Hello Tania1981 Thank you for taking the time to post a review. We really appreciate your lovely feedback which I will ensure is passed onto the team. We were delighted to host your School Prom and hope to welcome you all back soon. Best wishes Kerry Jennings General Manager

Reviewed 12 July 2016 via mobile

Iv been to 2 baby showers here in the last 2 weeks (both been fab). The last one was Saturday just gone (9th July) which i organised for my sister in law. From booking to the day everything was easy and everyone iv spoken to has been helpful. Special mention to Kelly who was polite friendly and informative with our...

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Helpful?
Thank Danielle869
Kerry J, General Manager at The Parkway Hotel & Spa, responded to this review

Hello Danielle869 Thank you for taking the time to post a review. I am really pleased to learn that you have enjoyed the Baby Showers you have attended here at the hotel. Thank you for your kind comments which I will ensure are passed to the team. We hope to welcome you back soon. Best wishes Kerry Jennings General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning

Additional Information about The Parkway Hotel & Spa

Address: Cwmbran Drive | Newport, South Wales, Cwmbran NP44 3UW, Wales (Formerly Best Western)
Region: United Kingdom > Wales > Southern Wales > Torfaen > Cwmbran
Price Range: ₹ 6,716 - ₹ 10,241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Parkway Hotel & Spa 4*
Number of rooms: 80
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Also Known As:
Best Western Newport
Newport Best Western
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Questions & Answers

Here's what travellers have asked, with answers from The Parkway Hotel & Spa staff and other travellers.
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Questions? Get answers from The Parkway Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not stay,so cannot comment.”
 of 5 bubbles JohnH767, 19 Jan 2017 | Read review
“Twin room is same as double size wise.”
 of 5 bubbles jeffj980, 10 Jan 2017 | Read review
“Had down stairs room right behind reception and heard no noise.”
 of 5 bubbles barbaralU7068JV, 21 Dec 2016 | Read review
“Personally I would stick to the standard room don't think the suites are worth the extra money”
 of 5 bubbles GASUk, 5 Dec 2016 | Read review
“The rooms are the back overlook the lovely gardens.”
 of 5 bubbles Welshie06, 4 Dec 2016 | Read review
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