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The Parkway Hotel & Spa

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The Parkway Hotel & Spa
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1,007 Reviews from our TripAdvisor Community

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There are newer reviews for The Parkway Hotel & Spa
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Showing 1,003: English reviews
hellingly
Reviewed 3 weeks ago

Really great place to stay, friendly staff..nothing too much trouble. Fantastic room, Clean and fresh decor. Bar food was good and reasonable prices..breakfast included in room price. Our second time in hotel and will not be our last.

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Helpful?
Thank spigley
Wales, United Kingdom
Reviewed 3 weeks ago

I booked The Parkway for a spa day and afternoon tea session with my mum as a late mother's day gift. The spa was lovely and still quite quiet for a Saturday afternoon. As part of our spa package we had massages which were just ok, could have been better. The staff in the spa (particularly the young girl) were...

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Thank jenjenlil
Newquay, United Kingdom
Reviewed 3 weeks ago

We booked in on a Sunday for one night. Upon entering our room we immediately noticed that the floor had not been hoovered as there were feathers, small pieces of tissue and paper on the floor. Next to the bedside were very disturbing stains in the carpet.We contacted reception who came and agreed that the room had not been properly...

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4Thank Sandyrig
Kerry J, Manager at The Parkway Hotel & Spa, responded to this review

Dear Sandyrig I am sorry that you felt your recent stay with us was not to your expected standard. Upon receiving your feedback on the night of arrival I can confirm that the Manager on duty that evening was the person that came to your room and dealt with the issues raised. Whilst there may have been evidence of debris...

Eagle Mountain, Utah
Reviewed 4 weeks ago

Stayed in a room with a queen sized bed on the upper floor. Problem when you have 4 suitcases, a wife with poor knees and no elevator. Front desk staff tried to find a room on the lower floor but with no success. Don't know how hard they tried as we were not late checking in. Our problem was solved...

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Helpful?
Thank Bob K
Kerry J, Manager at The Parkway Hotel & Spa, responded to this review

Dear Bob K Thank you for taking the time to write a review of our hotel. I am glad that you found our team helpful and that we were able to assist you with all of your requests. All of our guest bedroom have undergone a complete refurbishment and it pleases me to know that this has been well received...

Reviewed 4 weeks ago via mobile

Stayed for one night en route somewhere else, lovely room, comfy bed, great food, friendly service. Nice little pool and gym, a little dated but would definitely go back again. Even had some live entertainment in the Evening, live 4 piece group (choir).

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Thank Tom K
Wakefield, United Kingdom
Reviewed 4 weeks ago

A super place for a weekend visit. Friendly staff, good quality food and drinks and rooms very good indeed. I felt that the reception staff were not as good as the others, but all made us feel welcome, and were very helpful. A good atmosphere, though a busy place - I guess it is very popular with the locals, since...

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Thank gaj254
Newport, United Kingdom
Reviewed 4 weeks ago

The spa centre is amazing! - all decorated like a Roman spa, with even the water tinted blue, it has a lovely warm pool (usually 30 degrees), and an excellent Jacuzzi, with separate steam room and sauna. It's all beautifully maintained, and the staff are friendly and helpful. There's a lovely conservatory area with sunloungers and drinks machines as well...

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Thank Thomasina B
Reviewed 4 weeks ago via mobile

Great business hotel. I didn't get the time to use the leisure facilities but they looked great. I found the hotel difficult to find using my car sat nav and had to resort to Google Maps, so use the full post code.

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Thank John H
Cwmbran, United Kingdom
Reviewed 4 weeks ago

Celebrated Mothering Sunday with lunch at The Parkway Hotel, and it did not disappoint. The food was delicious and the waiting staff were superb, and nothing was too much trouble. We thoroughly enjoyed our afternoon and would definiate recommend. Looking forward to returning to this lovely hotel very soon.

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Thank Lisa P
Newport, United Kingdom
Reviewed 4 weeks ago

Stayed for one night after watching a show, really lovely room, comfy bed, all you could want in the room, from an ironing board and iron to cotton buds and a sewing kit. Staff were polite and helpful, food was ok, not brilliant but not the worst I've ever had, usually the food there is excellent, the breakfast was really...

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Thank PamPar6

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about The Parkway Hotel & Spa

Address: Cwmbran Drive | Newport, South Wales, Cwmbran NP44 3UW, Wales (Formerly Best Western)
Region: United Kingdom > Wales > Southern Wales > Torfaen > Cwmbran
Price Range: ₹ 6,430 - ₹ 12,284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Parkway Hotel & Spa 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Best Western Newport
Newport Best Western
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Questions & Answers

Here's what travellers have asked, with answers from The Parkway Hotel & Spa staff and other travellers.
7 questions
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Cheltenham, United Kingdom
2 months ago
Cheltenham, United Kingdom
4 months ago

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Questions? Get answers from The Parkway Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very Pleasant stay”
989bobk, 30 Mar 2017 | Read review
“I can recommend the Brecon suite - very good.”
gaj254, 30 Mar 2017 | Read review
“Lovely hotel and definately worth a viist”
LisaP107, 28 Mar 2017 | Read review
“Try to stay at the back of the hotel, rooms at the front are by the car park”
PamPar6, 27 Mar 2017 | Read review
“My wife and requested a quiet room and were given a very nice room .as previous strays”
almar766, 25 Mar 2017 | Read review
5 of 5