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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
While the room was clean enough, the overall experience at this hotel was poor. Customer service was not accommodating. Our room had a badly broken ironing board and the staff tried to blame me for this. We were also charged for breakfast which is listed...More
Response from whitegate01, Manager at White Gate ResidencyResponded 4 February 2017
I certainly understand your frustration you have been having while you stayed at our hotel. We are quite sure that we have given you a great service recently. But we are helpless in your misunderstanding with the broken ironing board at your room which is...More
Good place, Level of Hygiene is very good. Excellent staff and support by the team at White Gate. Definitely worth staying. Just one suggestion is to have more south Indian dishes on the menu in Ottapura.
White Gate is situated at my hometown Vaikom and we visit their restaurant everytime I go to my village. The best part about their food is that it is always fresh. Very good customer service, pleasant and active staff, hygienic and clean interiors are other...More
Thank Nandakishore K
Response from whitegate01, Manager at White Gate ResidencyResponded 26 September 2016
Thank you for your proclamation about our company values and ethics. we look forward for your contribution in our business. we assure best service and food in your esteem.
Manager - Food & Beverage.
In a quite and peaceful temple town fir my niece's wedding to visit the Vaikom Mahadev Temple and my husband's family deity Alangauv Devi Temple but we're absolutely surprised with this hotel being there we were a humble accommodation but this was a five star...More
Response from whitegate01, Front Office Manager at White Gate ResidencyResponded 29 April 2016
Dear Guest, Many thanks for reviewing your experience with White Gate Residency,Vaikom in TripAdvisor. It was a pleasure to have you and your family with us.Glad to know that you have enjoyed your stay and is satisfied with all the facilities and services offered.we hope...More
This is our second visit in this property.we realy enjoyed our first dinning experiEnce.because of the quality of food and prompt service.so we came same expectation at 7:30pm in resturant, and place the order quickly.I said we want first fresh lime soda because of my...More
Response from whitegate01, Owner at White Gate ResidencyResponded 29 April 2016
Thank you for choosing our hotel for your dining experience .we the management of the hotel has observed the matter and we assure that there will not be any quality of our staff in this regard in the future.
US$ 40 - US$ 49 (Based on Average Rates for a Standard Room)
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