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Sanctuary Rarotonga-on the beach

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Sanctuary Rarotonga-on the beach
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414 Reviews from our TripAdvisor Community

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Showing 406: English reviews
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Sydney, Australia
Reviewed 3 days ago NEW

We arrived around 2am or so and were greeted by the receptionist! There was a little mishap with the room as I had requested a room on the lower ground and we were put into upstairs room! The receptionist stated that she could move us into the room on the ground floor, however it did not have a nice view...

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Thank LovesToTravel85
Maitland, Australia
Reviewed 4 days ago NEW

Our room was located right on the beach and had the most magnificent views and, as a bonus, had recently been renovated. Our Wedding Planner (June) is highly recommended if you are intending to marry at The Sanctuary or the Rarotonga Beach Resort. June organised everything from the location on the beach, my hair and make-up (thanks Bianca), our fantastic...

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Thank Kim1802
Reviewed 3 weeks ago

We’ve stayed at The Sanctuary a number of times before and have always been impressed with the place. Firstly, no kids – which is brilliant! It is upmarket but not to the point of feeling pretentious. It is simply a great place to relax and feel like you’re being well cared for. To an extent, it is a new beginning...

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4Thank DistantVoyagerNZ
Reviewed 6 February 2017 via mobile

We stayed here as a group of 8 for some friends 30th Birthday celebrations, the rooms are very clean and comfortable with gorgeous beach views! The swim up bar is awesome, cocktails are reasonably priced. The beach in my opinion (after looking for a good place to snorkel all over the island) has the best snorkelling!!! The paddle boards, snorkels...

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3Thank courtney i
Cameron S, General Manager at Sanctuary Rarotonga-on the beach, responded to this review

Kia Orana Courtney, Thank you very much for your wonderful review. It was a pleasure to host you all for the 30th Birthday celebrations and we are delighted that you all thoroughly enjoyed your stay. If you have any further feedback to make your stay even more memorable next time or would like to enquire about a return visit please...

Reviewed 2 February 2017

I was a bit worried about coming here as I didnt read the reviews until after I bought the voucher off Grabone NZ. There seemed to be mostly negative. However I am so glad I chose to stay at the Sanctuary resort! Cam and Kylie were very welcoming upon our arrival and after a brief explanation of how the resort...

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2Thank Dorykiin
Cameron S, General Manager at Sanctuary Rarotonga-on the beach, responded to this review

Kia Orana Roberta and Fred, Thank you very much for your review. I hope you have settled back into reality after a enjoyable and relaxing Island getaway. It was an absolute pleasure to host you for your Honeymoon. I am delighted that you both had a wonderful and memorable time for your special occasion. We are all very happy to...

Auckland, New Zealand
Reviewed 2 February 2017

I have waited a couple of weeks to write this review as i like to write after of reflection of the time we had there and not emotively as some time this is the case. First thing what is a the definition of a 4 star hotel ? It depends on the person`s exspectations ? where it is located ?...

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Thank GarfeildAK1957
Cameron S, General Manager at Sanctuary Rarotonga-on the beach, responded to this review

Kia Orana Gary and Linda, Thank you very much for your review. It was an absolute pleasure to host you both for your 30th Wedding Anniversary in January. I am very happy to hear you had a wonderful, relaxing stay with us and enjoyed the location, friendly locals and the iced cold Heineken at the swim up bar. We are...

Palmerston North, New Zealand
Reviewed 30 January 2017

I have read a lot of reviews so was a little concerned, however I believe new management took over about a month and what a change this has made. Staff were friendly and helpful, we had to change rooms and while this was inconvenient the staff were helpful and we were offered room credit and a bottle of wine. The...

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Thank Avarando
Cameron S, General Manager at Sanctuary Rarotonga-on the beach, responded to this review

Kia Orana Ava, Thank you very much for your review. It was a pleasure to host you and your group for Tania and Roelof's Wedding. I am pleased to hear that the staff were friendly and helpful and that you enjoyed the adults only facilities, swim up pool bar and tropical breakfast. I do apologise that you were required to...

Reviewed 26 January 2017 via mobile

We ordered the Pork loin chop and Lamb rack meals 😋 beautifully presented, very nice setting and great prompt service! Rather pricey for the quantity of the meal however still nice! Would dine here again 👍🏽

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1Thank marinoh2017
Cameron S, General Manager at Sanctuary Rarotonga-on the beach, responded to this review

Kia Orana, Many thanks for reviewing your dining experience at Blue Water Grill Restaurant at Sanctuary Rarotonga. I am happy to hear that you enjoyed the Pork loin and lamb rack dishes, the beautiful setting and prompt service. I will pass on your kind words to our Chef's. If you would like to come and experience our Restaurant again or...

Christchurch, New Zealand
Reviewed 11 January 2017

My wife and I were over for an 8 day for a break and enjoyment of great weather. We arrived around midnight, Cameron and Kylie were on hand to meet us and take to our room. The next morning whilst talking with both Cameron and Kylie we found out they had only been at the resort for a mere 6...

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1Thank gregcr
Cameron S, General Manager at Sanctuary Rarotonga-on the beach, responded to this review

Kia Orana Greg and Joanne, Thank you for your lovely review. We are delighted that you had an enjoyable and relaxing stay with us and really enjoyed the meals and service. It was a pleasure to host you both. As you know we are continuously looking at ways we can make the guest experience even better so if you have...

Reviewed 11 January 2017 via mobile

My partner and I stayed here for 6 nights in January this year. We stayed with another couple who joined us for 4 of those nights before flying out to another island. As we arrived in Rarotonga, we had booked transfers from the airport, to the hotel which we had previously booked through the hotel. Upon arrival at 12:20am the...

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1Thank Tiffany T
Cameron S, General Manager at Sanctuary Rarotonga-on the beach, responded to this review

Kia Orana Tiffany, Thank you for reviewing the Sanctuary Rarotonga your feedback is much appreciated and very important to me in identifying areas we need to work on. I am sorry to hear that your stay did not meet your expectations in regards to the service and breakfast options. I am pleased you enjoyed the peaceful adults only environment and...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A true taste of the exotic Cook Islands in the heart of the South Pacific, Sanctuary Rarotonga is an adults-only resort located on the pristine white sand shores of Aroa Lagoon. All suites are absolute beachfront. Tropical buffet breakfast, many resort activities, and daily activities program are included in the nightly rate. The perfect location for a romantic honeymoon or a relaxed beach holiday. Three effortless Weddings in Paradise packages. A true South Pacific paradise. ... more   less 

Additional Information about Sanctuary Rarotonga-on the beach

Address: Aroa Beach, Aroa Beach, Cook Islands
Region: Cook Islands > Southern Cook Islands > Rarotonga > Aroa Beach
Price Range: ₹ 12,129 - ₹ 16,493 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sanctuary Rarotonga-on the beach 4*
Number of rooms: 49
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Also Known As:
Sanctuary Rarotonga-On The Beach Hotel Aroa Beach
Sanctuary Rarotonga-On The Beach Aroa Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Rarotonga-on the beach staff and other travellers.
11 questions
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Questions? Get answers from Sanctuary Rarotonga-on the beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The beach front rooms at the Sanctuary have just been renovated with another block currently underway.”
 of 5 bubbles Kim1802, 26 Mar 2017 | Read review
“I prefer the second/top floors from a view + privacy perspective.”
  • View from second (top) storey room
  • View from second (top) storey room
 of 5 bubbles DistantVoyagerNZ, 6 Mar 2017 | Read review
“Lower floor beach front”
 of 5 bubbles GarfeildAK1957, 1 Feb 2017 | Read review
“I stayed in the honeymoon suite, while no beach view it is a larger room with a spa pool etc.”
 of 5 bubbles Avarando, 29 Jan 2017 | Read review
“Ground Floor. Walk straight in the water.”
 of 5 bubbles gregcr, 11 Jan 2017 | Read review
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