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Ramada Dover

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Ramada Dover
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825 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Dover
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Showing 784: English reviews
North Wales, United Kingdom
Reviewed 4 January 2016

All the staff were smiling and welcoming. Particularly impressed by the lovely man who cooked our breakfast eggs in the morning - so cheerful and helpful. The restaurant food was lovely. One dish was a bit spicier than we expected so check how hot it is before you order if you don't like things too spicy !! I would give...

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Helpful?
Thank Gail W
Neil L, General Manager at Ramada Dover, responded to this review

Dear Gail Thank you for taking the time to give me your feedback following your recent stay with us. I am really pleased you enjoyed your stay and that our Breakfast Chef brightened up your morning-I will make sure he is made aware of your feedback. I have noted your comment about the bathroom and will speak with the housekeeping...

Liverpool, United Kingdom
Reviewed 4 January 2016

Review collected in partnership with Ramada
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4Thank RuthieMc
Neil L, General Manager at Ramada Dover, responded to this review

Reviewed 2 January 2016 via mobile

The hotel was easy to find - right on A2. The room initially looked good until we noticed what looked suspiciously like blood on both the net curtains and table. Obviously not wiped over. On informing reception we were told we could change rooms if we packed up and handed the key to reception. I suggested they could bring me...

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2Thank Gordon L
Neil L, General Manager at Ramada Dover, responded to this review

Dear Gordon Thank you for your review and I am sorry for the issues you encountered. I will discuss your findings with the respective departments and implement improvements as a matter of urgency. I am sorry we gave you cuase to write this review, however, I can assure you this is not our normal standard and we will improve all...

Newport, United Kingdom
Reviewed 1 January 2016

Accommodation clean and tidy .comfortable bed, plenty of coffee and tea to make in room. Went to bar for pre-dinner drink ordered and was served and tried to charge it to my room (as I would normally do) I was embarrassed to be told by the barman that I couldn't charge it because I had not opened a "tab" at...

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Helpful?
Thank Ronj67
Neil L, General Manager at Ramada Dover, responded to this review

Dear Guest Thank you for your review and the nice comments contained therein. I have noted your comments regarding the long delays for the food being cooked to order-I will look at this and try to find a solution that will not dilute the quality spect but improve the speed of service times. I am please you enjoyed the remainder...

scotland
Reviewed 31 December 2015

Stayed here recently to catch early morning ferry.bar and dining area very nice but bedrooms let it down.old fashioned twin beds, mattresses slide off bed every time you move, and whilst premier inn and Travelodge are updating there rooms this chain certainly need too.very quiet but walls so thin we heard the couple next door doing it, thankfully it only...

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1Thank bahnjoe
Neil L, General Manager at Ramada Dover, responded to this review

Dear Guest Thank you for your review and you comments. I do understand your 'dated' observations and this is something the owners are currently working on to improve. Should you decide to stay here again in the future, I am sure you will see a vast improvement Once again, thank you for your feedback, this is very much appreciated Kindest...

Andover, United Kingdom
Reviewed 28 December 2015

Food: We (4 of us) stayed for Christmas Day and Boxing Day. The food was of a consistently high standard and the service was unfailing. There seemed to be no shortage of food - on the contrary. We seated for Christmas Lunch at 1:15pm (we could have started at 12;30p had we wished). The fare was extremely varied and abundant....

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1Thank Georgina M
Neil L, General Manager at Ramada Dover, responded to this review

Dear Georgina Thank you for your review and the kind & supportive comments contained therein. It is not allowed for me to comment directly on some of the points you raised, however, I do agree and where possible we will review our booking system & partners to try and prevent such issues arising in the future. It was a challenging...

Reviewed 27 December 2015 via mobile

Disgraceful service, cold food. Table plan messed up so seated when everyone else incl entertainment had finished. No hot food at buffet left as we were so late sitting and hot plates had been turned off. When we went up to help ourselves to the "dessert", as pictured, our table was completely stripped (incl crackers!) so we had to use...

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1Thank Sue C
Neil L, General Manager at Ramada Dover, responded to this review

Dear Sue Thank you for your review and further to my email directly to you, I wish to again apologise for the lapse in standards that you encountered on Christmas Day Lunch. This was not acceptable and I hope you accept my apologies in the genuine way they are tendered. We will be reviewing our procedures to ensure similar incidents...

Reviewed 26 December 2015 via mobile

I would not stay here again. Loved the night entertainment, murder mystery that was booked as a package. However had to move rooms due to poor maintenance. The room we ended up in was just as disappointing! Would not recommend for the rooms ( we got shown 3 rooms in the end and went for the least worrying one.) The...

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3Thank Donna O
Neil L, General Manager at Ramada Dover, responded to this review

Dear Donna Thank you for your review and the feedback contained therein. We have taken onboard your comments and are currently reviewing all the aspects of the bedrooms to ensure they meet with our guests expectations. Once again, thank you for your comments, these have been most helpful Kind regards Neil

Reviewed 22 December 2015 via mobile

A group of us went here for afternoon tea as part of a 40th celebration. Once the pots of tea and coffee were set our they were not refreshed the whole time. We had a mix of the traditional and festive menu selection. It was all served together on trays on a table next to us rather than on the...

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2Thank Haazul P
Neil L, General Manager at Ramada Dover, responded to this review

Dear Haazul Thank you for your review and the feedback contained therein. I am truly sorry that the Afternoon Tea provided wasn't to the standard that we set and therefore a disappoinment to you and your party. We have discussed this with the Kitchen and have looked to make improvements where necessary. With regards to the seating arrangements, these were...

Worcester, United Kingdom
Reviewed 21 December 2015

Stayed here 20th Dec - Only 10 mins from the ferry terminal. Easy to find, plenty of free parking. Staff friendly and helpful, rooms clean (but could do with an update) the bar and restaurant areas were fine and we sampled an evening meal which was excellent. Obviously a first class chef was in the kitchen. The food was excellent...

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Helpful?
Thank PAUL H
Neil L, General Manager at Ramada Dover, responded to this review

Dear Paul Thank you for your review and the kind comments contained therein-I will ensure these are passed back to all concerned. We hope to see you again on a future date and once again, thank you for your nice comments Kindest regards Neil

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A modern 4-star hotel set alongside the A2 Dover Canterbury Road. The Ramada has 68 well appointed guest rooms, 2 conference rooms and a Grand Marquee for banquets and weddings. The facilities include the Olive Tree Restaurant, Octagon Bar showing Sky Sports on a big screen, Costa coffee lounge and mini gym. WiFi internet access and car parking are free . ... more   less 

Additional Information about Ramada Dover

Address: Singledge Lane, Whitfield, Dover CT16 3EL, England
Region: United Kingdom > England > Kent > Dover > Whitfield
Price Range: ₹ 4,254 - ₹ 10,211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Dover 4*
Number of rooms: 68
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Also Known As:
Ramada Dover Hotel Dover
Dover Ramada
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Room 263 was very quiet and has two double beds. It is also on the ground floor.”
 of 5 bubbles Shelleycollector, 24 Mar 2017 | Read review
“It is pot luck.”
 of 5 bubbles 186460Pat, 3 Mar 2017 | Read review
“Pillows to fat and hard”
 of 5 bubbles krist976, 7 Feb 2017 | Read review
“Please use the restaurant the food is very good”
 of 5 bubbles geraldlee2016, 17 Jan 2017 | Read review
“Some rooms aren't accessible without steps. Car park can get busy some nights, so take taxis if not going far.”
 of 5 bubbles s0mebl0ke, 4 Dec 2016 | Read review
5 of 5