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Stayed here with my children and upon checking in I was informed by reception breakfast was included with the booking I had made on bookings.com. Therefore come the morning I went and had breakfast along with my 3 children. Upon checking out I was hit...More
1 Thank Helen M
Response from White H, Owner at White Horse InnResponded 27 July 2017
There are no cons and we only ever expect people to pay for what they ask for.
We dispute your account.
The fact that you had paid for room only was explained to you at check-in and again at breakfast before ordering. You agreed to...More
the bedrooms are so bad I never stayed was given keys to our bedroom went through the entrance door to the accommodation block greeted by a musty smell opened the bedroom door the smell continued no headboard to the bed carpet badly soiled little wee...More
The modest exterior of the White Horse Inn at Balmedie belies an outstandingly well run, friendly and comfortable hotel. Yes, the rooms are a little basic but they are clean with very comfortable beds and excellent bathrooms and everything you need. They even have a...More
Thank A W
Response from White H, Owner at White Horse InnResponded 13 June 2017
Thanks for taking the time to pen such a flattering review.
It was a pleasure to look after you and your friends.
Hope to see you again some time.
Over all ok hotel and nice food however point need to be addressed the smell of damp on my husbands clothes and everything else that was in the room was horrific 5 days smelt like a life time! Wall also very thin and a need...More
Stayed for 3 nights at the White Horse and found the staff very friendly and helpful. The room had only been set up for one guest but this was quickly resolved. Room and ensuite bathroom clean. Good value for money. Would stay again.
We do welcome dogs to join you on you stay. Dogs are allowed in the rooms, attended at all times please, and in our lounge area of the restaurant. An addition charge of £10 per night per dog will apply.
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"the annex is at the back of the hotel away from the road and quiet"