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Village Dasve Post-Mose Via-Panshet Taluka-Mulshi, Lavasa 412107 India
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The Waterfront Shaw, Lavasa designed on the famous Portofino style of architecture is located on the amazing promenade of Lake Dasve, nestled between Lake Warasgaon and the picturesque mountain ranges of Lavasa. A boutique all suites full serviced apartment offering a choice of studio, 1 and 2 bedroom apartments that can comfortably host a family, the hotel also operates ten branded F&B outlets on its sprawling promenade which include The All American Diner (Temporarily Closed) - serving hearty American meals through the day; Chor Bizarre (Temporarily Closed) - Fine Dining Indian Cuisine; Oriental Octopus (Temporarily Closed) - South East Asian Cuisine; Past Times (Temporarily Closed) - English Pub; Granma's Homemade (Temporarily Closed) - Bakery; Pizzavala (Temporarily Closed) - serves homemade Pizzas; Tabakh (Temporarily Closed) - Lebanese Cuisine; Tikka Town (Temporarily Closed) - Indian fast food; Cafe Promenade (Temporarily Closed) - Multi Cuisine Al Fresco dining in fair weather; Chaat Waat (Temporarily Closed) - Indian street food; Twisteez (Temporarily Closed) - a unique QSR fried potato snack on a stick and Revival (Temporarily Closed) – Vegetarian Indian Thali. All rooms are fully furnished with air-conditioned bedrooms with attached bath. Kitchenette with refrigerator, microwave, Tea/Coffee Maker and supplies, crockery. Cable TV and Free Wi-Fi Internet in rooms. Full security - Electronic door locks, Room Safes, Writing Tables Plus *Toiletry set, *weighing scale, *hair dryer. We also provide free cycles to our guests to ride through the city and are a pet friendly hotel. An RCI affiliated and award winning Platinum resort. In April 2013 The Waterfront Shaw became India's first hotel to earn the "Certified Guest Service Property" title awarded by the American Hotel & Lodging Educational Institute (EI). To earn the title, all front-line employees completed EI's Guest Service Gold Training program and successfully passed the Certified Guest Service Professional (CGSP) exam. Trip advisor has recognized the property with its Certificate of Excellence for three consecutive years 2012 - 2013 – 2014 – 2015 – 2016 – 2017 – 2018 - 2019. The property consistently receives praise for its guest service, which is amply demonstrated through its Top Rating amongst all hotels in Lavasa Some of the other awards won by The Waterfront Shaw, Lavasa are; - RCI Platinum Award 2014, Best Timeshare Resort, Mid Category, Mumbai Region - Make My Trip Platinum Pick Year 2013 For Stellar Performance.
Very comfortable stay with family. Front office manager Manish is very good and cooperative. He has upgraded our room to suite by himself. Breakfast is good as well we stayed two nights so one day it was continental and another day it was an Indian menu. The hotel has a well trained staff. So for me and my family, I felt like it my another home.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 30 Aug 2023
Dear Ms. Divya Mansell, I'm thrilled to hear about your wonderful experience during your stay at our hotel ! It brings us immense joy to know that you and your family had a comfortable and enjoyable stay with us. Our aim is to provide a cherishing environment that feels like a home away from home, and it sounds like we succeeded in achieving that for you. I'm delighted to hear that our Front Office Manager, Manish, made a positive impression on you. We take great pride in our dedicated staff members who go above and beyond to ensure our guests have a memorable experience. It's heartwarming to know that Manish's efforts, including the room upgrade, contributed to your overall satisfaction. We're also pleased that you enjoyed our breakfast offerings, with a variety of both continental and Indian menus. Our culinary team works hard to provide a diverse and delicious selection to cater to different preferences. Thank you for recognizing our well-trained staff. Your kind words serve as a motivation for all of us to continue delivering top-notch service. We hope to welcome you and your family back in the future for another exceptional stay. Until then, safe travels and warm wishes from all of us here ! Mukesh Kumar. General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had an amazing stay experience at this hotel. Room was spotless, sheets were as clean as they could be. Service at this hotel is also prompt. Every member of the staff is willing to help you in your every need.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 30 Aug 2023
Dear Guest, Thank you so much for sharing your wonderful experience at our hotel, The waterfront Shaw, Lavasa ! We're delighted to hear that you had the best family stay with us. Our team takes great pride in maintaining spotless rooms and ensuring the highest level of cleanliness for our guests' comfort. It's fantastic to know that you found our service prompt and our staff attentive to your every need. We strive to create a welcoming environment where every member of your family feels taken care of. We truly appreciate your kind words and hope to have the pleasure of hosting your family again in the future for another memorable stay. Warmest regards. Mukesh Kumar. General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was one of the best experience we had as The Waterfront Shaw, Lavasa. I visited with my family and as soon as we reached, I was told by the manager that our room has been upgraded to a better and bigger room. A nice ffeling to start your vacay to be honest. The rooms are quite comfortable and well maintained. They have ensured that all the basic requirements are met while you stay at the hotel. A petty thing to probably highlight but this is the only place I have stayed so far who refills the tea-coffee during the evening too. Overall our stay was very comfortable and we enjoyed the stay and the food. Thanks to Manish and Mukesh for ensuring our short trip was relaxed.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 30 Aug 2023
Dear Mr. Sudhir Singh, We are absolutely thrilled to read your wonderful feedback on Trip Advisor! Thank you for choosing The Waterfront Shaw, Lavasa for your family getaway. It warms our hearts to know that your experience was one of the best you've had. We're delighted that you enjoyed the surprise room upgrade – we believe that starting a vacation with a positive surprise sets the tone for the entire stay. It's fantastic to hear that you found our rooms comfortable and well-maintained. We take great pride in ensuring that our guests' basic requirements are not only met but exceeded. We understand that the small details, such as refilling tea and coffee in the evening, can make a significant difference in your overall comfort, and we're delighted that you appreciated this. We'll be sure to pass on your kind words to Manish and entire Team – they will be thrilled to know that their efforts contributed to making your short trip relaxed and enjoyable. Your appreciation fuels our commitment to delivering exceptional experiences to all our guests. Once again, thank you for your kind words. It was an absolute pleasure having you and your family at The Waterfront Shaw, Lavasa. We hope to welcome you back for more memorable vacations in the future. Until then, safe travels and warm regards! Mukesh Kumar General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lavasa is Awesome location for short stay. Water front Shaw is situated bang on lake, it’s very well maintained property, well behaved staff & good food. 1 BHK is very specious. Weekends have more visitors than weekdays. Must visit .
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 22 Aug 2023
Dear Mr. Narula, We are delighted to hear about your positive experience at The Waterfront Shaw, Lavasa! It's fantastic that you enjoyed your short stay and found apartment hotel to be an excellent choice. The lakeside location, well-maintained property, courteous staff, and delicious food all contributed to making your stay memorable. The spacious 1 BHK accommodation added to your comfort, and it's great to know that you appreciated the balance of visitors between weekends and weekdays. Thank you for sharing your wonderful review, and I wholeheartedly agree that Lavasa is a must-visit destination! Warm regards ! Mukesh Kumar. General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at Waterfront Shaw Appartment was very nice. Fully furnished and comfy appartments with beautiful view. The staff is courteous and helpful. The restaurant is also very nice. Had a good breakfast. Enjoyed our stay.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 22 Aug 2023
Dear Guest, Thank you so much for sharing your wonderful feedback with us regarding your recent staycation at Waterfront Shaw Apartments. We're thrilled to hear that you had an enjoyable and comfortable experience during your time with us. It's great to know that you loved the fully furnished and cozy apartments along with the beautiful view they offer. Our team takes pride in providing a high level of service, and we're delighted that you found our staff to be courteous and helpful throughout your stay. We're also glad to hear that you had a pleasant dining experience at our restaurant and that you enjoyed the breakfast. Our goal is to create memorable moments for our guests, and it seems like we achieved that during your stay. Thank you once again for choosing Waterfront Shaw Apartments for your staycation. We hope to have the pleasure of welcoming you back in the future for another enjoyable experience. Best Regards, Mukesh Kumar. General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lavasa is a beautiful place for one day picnic as there is not much to do. Pros: 1. The food is good. We only had breakfast here. 2. Upgraded to 1BHK suite promenade facing which was quite spacious and clean but no bath tub which was quite disappointing. Cons 1. There is no swimming pool.Please note this as this information is not available anywhere else. 2. No activity or play area for kids. 3.No view. The promenade facing looks like a gutter so better go for mountain view. 4. Expensive stay considering the hotel is almost dead and service is poor.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 20 Aug 2023
Dear Ms. Shenoy, Thank you for taking the time to share your thoughts about your recent visit to Scenic Lavasa. We appreciate your feedback You had booked a Studio Promenade Facing for 02 person. When you arrived, you had 02 children also of age around 6 years. Since Studio cannot accommodate 02 Adults and 02 children, we UPGRADED you without any charges to Luxury 01 Bedroom Promenade Facing apartment so that you can be comfortable and children will have space to run and play. We're glad to hear that you found Lavasa to be a beautiful place for a one-day picnic and enjoyed the quality of our food, especially the breakfast. On the positive side, we're pleased that you were upgraded to a spacious and clean 1 Bedroom suite promenade facing Apartment. We understand your point about the absence of a bathtub. Please understand Lavasa being ECO friendly place, bathtubs are not allowed to be fixed in any hotels' room. Regarding the pricing and service, we would like to mention that the amenities and facilities provided, very well justify the price. Our apartment offers Microwave, Induction Hot Plate along with cookware, Refrigerator, Hot water Kettle along with tea/coffee replenishment, crockery, cutlery, glassware, Exhaust chimney etc, justifying the price. However we are dedicated to improving the overall guest experience, and your feedback will assist us in identifying areas for enhancement. We aim to provide a valuable and enjoyable stay to our guests, and we regret any dissatisfaction you felt. Thank you once again for sharing your review. We take guest feedback seriously and are committed to using it to enhance our offerings and services. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that meets your expectations. Warm regards. Mukesh Kumar. General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The whole place inside room was calm and nice together. The staff were very helpful from taking the luggage to our respective room till the check out. Breakfast was also provided and was decent enough.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 9 Aug 2023
Dear Guest, We truly appreciate your thoughtful review of your recent stay with us. It brings us immense joy to know that your family had a satisfying experience during your time here. Our team strives to create a serene and pleasant environment for all our guests, and we're thrilled to learn that you found the ambiance inside the room to be calming and enjoyable. We're also pleased to hear that our staff left a positive impression on you. Our goal is to provide attentive and helpful service, and it's heartwarming to know that they were there for you whenever needed. From assisting with luggage to ensuring a smooth check-out process, our team is dedicated to making your stay as comfortable as possible. It's great to hear that you found our breakfast offerings to be decent and enjoyable. We believe that a good start to the day begins with a satisfying meal, and we're glad we could contribute to that aspect of your stay. Thank you once again for choosing to stay with us and for taking the time to share your feedback. We look forward to welcoming you and your family back for another memorable stay in the future. Best regards. Mukesh Kumar. General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a wonderful experience staying with Waterfront Shaw. The hospitality of the entire staff was excellent and the overall comfort level comprising of room service, view of the river, vicinity to the market and quality of food was great. My best wishes to the Manager and his Team.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 9 Aug 2023
Dear Mr. Vishnu, Thank you so much for taking the time to share your feedback regarding your recent stay at Waterfront Shaw. We are absolutely delighted to hear that you had a wonderful experience during your time with us. We are thrilled that our staff's hospitality exceeded your expectations and contributed to your overall comfort. Providing exceptional service and ensuring our guests' satisfaction is our top priority, and we're pleased to know that our efforts were well-received. It's fantastic to hear that you enjoyed the room service, the breathtaking view of the river, and the convenience of our location near the market. We're also glad that the quality of our food met your standards. Your kind words and appreciation mean a lot to us and serve as a great motivation for our entire team. We will be sure to pass along your best wishes to the Manager and the rest of the staff. Once again, thank you for choosing Waterfront Shaw for your stay. We hope to have the pleasure of welcoming you back in the future for another exceptional experience. Best regards, Mukesh Kumar General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was very neat and clean, infra was good, staff were very cooperative, In the morning complementary breakfast was too good, even reception manager Mr. Mashish was very cooperative, he also help us to hire a cab on a reasonable price for Pune
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 8 Aug 2023
Dear Guest, Thank you so much for taking the time to share your thoughts on your recent stay with us at Trip Advisor !. We are delighted to hear that your experience was a positive one. We're thrilled to know that you found your room neat and clean, and that you appreciated the quality of our infrastructure. It's also wonderful to hear that our staff's cooperative attitude left a positive impression on you – we believe that excellent customer service is a key aspect of a memorable stay. We're especially glad that you enjoyed the complimentary breakfast. Our team puts in a lot of effort to provide a variety of delicious options to start the day off right. We're equally pleased that Mr. Manish, Duty Manager, made your experience even better. Assisting you in finding a reasonably priced cab for your travels showcases our commitment to ensuring that your needs are met in the best possible way. Your feedback is valuable to us as it helps us maintain and improve our services. We look forward to the opportunity to welcome you back to our hotel in the future. Safe travels and warm regards, Mukesh Kumar. General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at water front shaw recently. Rooms are neat and property is well maintained. Rooms, living room and bathrooms all are spacious. Staff is also very cordial. Manish took good care. Food was also very nice. Though it is on american concept but all dishes were very well prepared.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 5 Aug 2023
Dear Guest, Thank you for taking the time to share your valuable feedback following your recent stay at Water Front Shaw. We are delighted to hear that you had an enjoyable experience with us! Our team takes immense pride in maintaining the cleanliness and upkeep of our rooms and property, and we are thrilled to know that you found everything neat and well-maintained. We have designed our accommodations to offer spacious and comfortable living spaces, and we are glad that you appreciated the size of the rooms, living room, and bathrooms. Our staff, especially Manish, is committed to providing exceptional service, and we will make sure to pass along your kind words to him. Your recognition of their cordiality motivates us to continue delivering top-notch hospitality. We are glad you enjoyed our cuisine as well. While our concept is American, our culinary team strives to prepare dishes that cater to a wide range of tastes. We will share your compliments with our kitchen staff, as they will be thrilled to know their efforts were well-received. Once again, thank you for choosing Water Front Shaw for your recent stay, and we truly appreciate your positive feedback. If your travels bring you back to the area, we would be more than happy to welcome you again for another memorable experience. Warmest regards, Mukesh Kumar. General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.