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Village Dasve Post-Mose Via-Panshet Taluka-Mulshi, Lavasa 412107 India
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The Waterfront Shaw, Lavasa designed on the famous Portofino style of architecture is located on the amazing promenade of Lake Dasve, nestled between Lake Warasgaon and the picturesque mountain ranges of Lavasa. A boutique all suites full serviced apartment offering a choice of studio, 1 and 2 bedroom apartments that can comfortably host a family, the hotel also operates ten branded F&B outlets on its sprawling promenade which include The All American Diner (Temporarily Closed) - serving hearty American meals through the day; Chor Bizarre (Temporarily Closed) - Fine Dining Indian Cuisine; Oriental Octopus (Temporarily Closed) - South East Asian Cuisine; Past Times (Temporarily Closed) - English Pub; Granma's Homemade (Temporarily Closed) - Bakery; Pizzavala (Temporarily Closed) - serves homemade Pizzas; Tabakh (Temporarily Closed) - Lebanese Cuisine; Tikka Town (Temporarily Closed) - Indian fast food; Cafe Promenade (Temporarily Closed) - Multi Cuisine Al Fresco dining in fair weather; Chaat Waat (Temporarily Closed) - Indian street food; Twisteez (Temporarily Closed) - a unique QSR fried potato snack on a stick and Revival (Temporarily Closed) – Vegetarian Indian Thali. All rooms are fully furnished with air-conditioned bedrooms with attached bath. Kitchenette with refrigerator, microwave, Tea/Coffee Maker and supplies, crockery. Cable TV and Free Wi-Fi Internet in rooms. Full security - Electronic door locks, Room Safes, Writing Tables Plus *Toiletry set, *weighing scale, *hair dryer. We also provide free cycles to our guests to ride through the city and are a pet friendly hotel. An RCI affiliated and award winning Platinum resort. In April 2013 The Waterfront Shaw became India's first hotel to earn the "Certified Guest Service Property" title awarded by the American Hotel & Lodging Educational Institute (EI). To earn the title, all front-line employees completed EI's Guest Service Gold Training program and successfully passed the Certified Guest Service Professional (CGSP) exam. Trip advisor has recognized the property with its Certificate of Excellence for three consecutive years 2012 - 2013 – 2014 – 2015 – 2016 – 2017 – 2018 - 2019. The property consistently receives praise for its guest service, which is amply demonstrated through its Top Rating amongst all hotels in Lavasa Some of the other awards won by The Waterfront Shaw, Lavasa are; - RCI Platinum Award 2014, Best Timeshare Resort, Mid Category, Mumbai Region - Make My Trip Platinum Pick Year 2013 For Stellar Performance.
Room was very neat and clean, infra was good, staff were very cooperative, In the morning complementary breakfast was too good, even reception manager Mr. Mashish was very cooperative, he also help us to hire a cab on a reasonable price for Pune
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 8 Aug 2023
Dear Guest, Thank you so much for taking the time to share your thoughts on your recent stay with us at Trip Advisor !. We are delighted to hear that your experience was a positive one. We're thrilled to know that you found your room neat and clean, and that you appreciated the quality of our infrastructure. It's also wonderful to hear that our staff's cooperative attitude left a positive impression on you – we believe that excellent customer service is a key aspect of a memorable stay. We're especially glad that you enjoyed the complimentary breakfast. Our team puts in a lot of effort to provide a variety of delicious options to start the day off right. We're equally pleased that Mr. Manish, Duty Manager, made your experience even better. Assisting you in finding a reasonably priced cab for your travels showcases our commitment to ensuring that your needs are met in the best possible way. Your feedback is valuable to us as it helps us maintain and improve our services. We look forward to the opportunity to welcome you back to our hotel in the future. Safe travels and warm regards, Mukesh Kumar. General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at water front shaw recently. Rooms are neat and property is well maintained. Rooms, living room and bathrooms all are spacious. Staff is also very cordial. Manish took good care. Food was also very nice. Though it is on american concept but all dishes were very well prepared.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 5 Aug 2023
Dear Guest, Thank you for taking the time to share your valuable feedback following your recent stay at Water Front Shaw. We are delighted to hear that you had an enjoyable experience with us! Our team takes immense pride in maintaining the cleanliness and upkeep of our rooms and property, and we are thrilled to know that you found everything neat and well-maintained. We have designed our accommodations to offer spacious and comfortable living spaces, and we are glad that you appreciated the size of the rooms, living room, and bathrooms. Our staff, especially Manish, is committed to providing exceptional service, and we will make sure to pass along your kind words to him. Your recognition of their cordiality motivates us to continue delivering top-notch hospitality. We are glad you enjoyed our cuisine as well. While our concept is American, our culinary team strives to prepare dishes that cater to a wide range of tastes. We will share your compliments with our kitchen staff, as they will be thrilled to know their efforts were well-received. Once again, thank you for choosing Water Front Shaw for your recent stay, and we truly appreciate your positive feedback. If your travels bring you back to the area, we would be more than happy to welcome you again for another memorable experience. Warmest regards, Mukesh Kumar. General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Enjoyed the stay here, very pleasant atmosphere, staffs are very good, excellent house keeping, spacious room, neat and clean. Very good options for breakfast and tasty. Offered complementary breakfast offered to kids. Easy to book and reach.
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 3 Aug 2023
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback! We are thrilled to hear that you enjoyed your stay and had a pleasant experience with us. Our team takes great pride in providing exceptional service, and your kind words about our staff and housekeeping are truly appreciated. We always strive to maintain a clean and comfortable environment for our guests, and we're glad to know that we met your expectations. We are also delighted to hear that you found our breakfast options to your liking. We believe that a hearty breakfast is essential to kickstart the day, and we're glad you enjoyed it. Our policy of offering complimentary breakfast to kids is part of our commitment to making families feel welcome and at home during their stay. We are also pleased that you found the booking process and our location convenient. We aim to provide a seamless experience from reservation to check-out, and it's rewarding to know that we succeeded in this regard. Once again, thank you for your kind words and for choosing us for your stay. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to the area. If there's anything else we can assist you with or any suggestions you'd like to share, please feel free to let us know. Warm regards. Mukesh Kumar General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of this property is great & the staff is very polite especially the Manager Mr Manish who let's you know the near abouts of the place well in detail. Property is very well maintained & food is delicious.
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 3 Aug 2023
Dear Mr. Gaurav, Thank you for your positive review ! We are delighted to hear that you enjoyed the great location of our property and had a pleasant experience with our polite staff, especially Mr. Manish, who provided you with detailed information about the surrounding area. We take pride in maintaining our property to the highest standards to ensure our guests have a comfortable and enjoyable stay. It's also fantastic to know that you found our food delicious; our team strives to offer a delightful culinary experience. We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you once again for choosing our property for your stay! Warmest regards. Mukesh Kumar. General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was an amazing experience! The Waterfront Shaw is a great place to stay if you are planning for a weekend getaway. The staff was very friendly and the service was great! We were offered a free upgrade for the room!
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 31 Jul 2023
Dear Guest. We thank you for finding our hospitality, service, food and all arrangements great and coming up to your expectation. Your praise and recommendation of our hotel is a true inspiration for our team in their endeavor to exceed guest expectations. We thank you once again for your wonderful feedback and look forward to the pleasure of having you stay with us in the future soon! Thanks and warm regards. Mukesh Kumar. General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the 1bhk suite. The room was clean and quite beautiful. . The photos are not doing justice to the rooms. . It was quite spacious but the only drawback was the balcony was very small . . 2 people can't even stand ; it's that small. . The location is lovely and I loved the stroll down to the lake. . It's beautiful and enchanting. . The food is costly but if u want u can go outside and get quite cheap and wholesome food. .
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 31 Jul 2023
Dear Guest, Your appreciation and acknowledgement of the various aspects of our services and facilities have been very encouraging and same is conveyed to our teams. They are elated and motivated to provide even better hospitality. We look forward to the pleasure of having you stay with us in the future soon ! Thanks and warm regards. Mukesh Kumar. General Manager Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel to stay . Service was great. Our Suite were too spacious and comfortable. Food was great. Our 1 year old baby had ample and clean space to crawl around. Manish and his staff provided excellent service and helped us in various areas like Indian food orders, cab service, nearby market areas, etc
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 18 Jul 2023
Dear Mr. Ayushman, Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you had an excellent stay at our hotel and that you found our service to be great. It brings us immense joy to know that you found your suite to be spacious and comfortable. We strive to provide a relaxing and enjoyable atmosphere for all our guests, including the little ones. We're glad your one-year-old baby had ample and clean space to crawl around. Ensuring a safe and pleasant environment for families is always a top priority for us. We'll make sure to pass on your kind words to Manish and the rest of our staff. They take great pride in assisting our guests and making their stay memorable. It's delightful to hear that they were able to cater to your needs, whether it was with Indian food orders, arranging cab services, or recommending nearby market areas. Once again, thank you for choosing our hotel for your stay, and we hope to have the pleasure of welcoming you and your family back soon. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Safe travels and warm regards! Mukesh Kumar. General Manager Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel.. Excellent location Superb hospitality by staff and manager Manish Food was good and even room service was prompt.. pizzas delivered hot and fresh Nice getaway for the weekend with family Would definitely visit again
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 17 Jul 2023
Dear Guest, We are glad to know that you had a wonderful experience at the Waterfront Shaw ! We are excited to hear that you enjoyed the excellent location, superb hospitality from the staff and manager Manish, as well as the good food and prompt room service. Having hot and fresh pizzas delivered must have been a delightful treat during your weekend getaway with family. It's great to know that you had such a positive experience and that you're planning to visit again in the future. A good hotel stay can truly make a trip memorable, and it seems like this one did just that for you! We look forward to have you with us soon ! Warm regards. Mukesh Kumar. General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The place is perfect for weekend getaway with family or friends. The room is comfortable and the food is good. Wish they had more options, especially Indian. Breakfast was perfect with reasonable options.
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 11 Jul 2023
Dear Guest, We thank you for your positive feedback on your stay with us ! We are glad to hear that your room was very comfortable and you found the place perfect for weekend getaway with family and friends. Your suggestion about restaurant serving Indian food is is well taken and we will work on the same. We look forward to have you again in future and assure you of our best of services. Thanks and warm regards. Mukesh Kumar. General Manager. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was an awesome experience. We visited to this hotel for the first time but like to come here again for sure. We stayed in 1bhk (promenade facing). Rooms were clean, cite kitchen with everything needed, though we didn't cooked anything.. Their was bit problem with hot water, it's speed was very low. That can be taken care of. Apart from that everything is spot on..
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mukesh Kumar, General Manager at The Waterfront Shaw, Lavasa
Responded 11 Jul 2023
Dear Ms. Megha, We thank you for finding our hospitality, service, food and all arrangements spot on and up to your expectation. We apologize for the inconvenience caused due to geyser not functioning as per expectation. We will take up and have the necessary rectification done. We thank you once again for your wonderful feedback and look forward to the pleasure of having you stay with us in the future soon! Thanks and warm regards. Mukesh Kumar. Mob : +91 9920081024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.