Worst hotel ever I have booked from MMT. This hotel took the entire payment online then when I arrived there they refused to give me room as well as the payment and also they tried to beat me and my family. We had to go to the nearest police station too. Worst hotel worst staffs ever This is the link where you can find the video where they are misbehaving with us
Inspired by reading reviews on booking dot com I reserved a room in this hotel for 1 night on 4th February 2020, and had the terrible experience of hotel staying. It cannot have any rating in international standard and should not be included in any reputable hotel booking websites. Can not explain how dirty the rooms and bathrooms are let alone the hotel premises. I had to cover the pillows with my tee shirts and did not use the blanket and had almost sleepless night. Did not feel like taking any shower in the filthy bathroom and checked out in the morning as quick as I could. Unexpected in a place like Shanti Niketon. Not at all suitable for western travellers.
Do not expect great hospitality. Very basic amenities they have. The room was a bit smelly, No power back up, No lift while power cut. Food is alright. Staffs were warm though. I gave an extra one rating for the staffs. They were helpful.
very bad experience. hotel owner doesnt respect guests and ask for payment for even complimentary water bottle and breakfast. When i explained that this is complimentary and almost fought for it, he said okay but you can only take 1 dish. the rooms are dirty. bathrooms are dirty. he asks for money to even get the bathrooms cleaned. he makes you pay if you have done online booking since he says that i get less money for online bookings and i dont respect people who comes to my hotel through online booking. i reached hotel 10 minutes prior to check inn time and the room was ready but he said that if you want to check inn now, then you will have to pay me rs. 500. then he made me wait for almost 2 hours past the check inn time and said that for omline bookings, we get less money and we will do like this only. you can complain wherever you want. such a horrible owner, such a horrible hotel. …
The hotel is a good option for those searching for budget accommodation.Rooms are maintained with good room service,though the building is bit old.There is a rest offering 4 meals as well as room service options.Food offered is of average taste.Staff is well behaved n helpful.