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ibis Tokyo Shinjuku

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Public Wifi
Room features
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Quiet
HOTEL CLASS
Hotel links
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Special Offer:UP TO 30% - EARLY BOOKING
Hotel deals
Location
Full view
Neighbourhood
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
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Reviews & more
1,438Reviews
673Photos
43Q+A
100Room tips
Traveller rating
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  • English
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In General term, the service and breakfast is good with reasonable price in Sinjuku Tokyo, but room services including room cleanliness was not very good. Tea cups were not cleaned, and towels were not replaced properly.
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Review collected in partnership with Accorhotels.com
This hotel is compact, as expected in Tokyo, but has everything you need in the room. Very close to Shinjuku stations west exit, it is walking distance from a multitude of shopping and eating places and the staff are very friendly and helpful. Very clean rooms and a short but dee
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Review collected in partnership with Accorhotels.com
The room is relatively small, but it’s enough space for one person...of course, if you’re not fit enough, please think carefully:p

The price is little bit higher than other same level hotel. However, the location is excellent and very convenient. So, I think it’s worth on its pr
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I stayed last December in ibis Shinjuku and everything was ok. Location is perfect, just 5 minutes to the west exit of Shinjuku station and close to the metropolitan building and business center.
The room was individual and a little small, as is common in Tokyo but don’t need mo
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Response from ibis_T0ky0_Shinjuku, Receptionist at ibis Tokyo Shinjuku
Responded 3 days ago
Dear framasco Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Kenkichi Reception ibis Tokyo Shinjuku
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If you've stayed at Ibis in Europe, this will not surprise you. They are very similar, except the toilets have the Japanese touch/technology :)

Conveniently located near Shinjuku station and right in the middle of venues for night life.
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Response from ibis_T0ky0_Shinjuku, Receptionist at ibis Tokyo Shinjuku
Responded 1 week ago
Dear Kelly S Warm greetings from ibis Tokyo Shinjuku, We very much appreciate your comments regarding your stay at the ibis Tokyo Shinjuku. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Kenkichi Reception ibis Tokyo Shinjuku
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Professional photo exclusively commissioned by TripAdvisoribis Tokyo Shinjuku
The Superior Double Room at the ibis Tokyo Shinjuku
Bed bug bites
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Hi is there a coin operated laundromat in your hotel? We'll be coming next week
Hi No there isn’t But I am sure there will be one nearby
0 votes
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Tried sending email to you but was rejected twice.
Dear Valued Guest Thank you for letting us know your mail issue. If you are not able to send it again, I recommend you to contact your mail account service provider for any support. Otherwise we are also happy to receive your call. Please feel free to contact! Best Regards, Team ibis Tokyo Shinjuku
0 votes
Hello. 3 questions. Does the room have tea/coffee making facilities? Also are there safe deposit boxes available at the front desk as I believe there are none in the rooms? Finally is there a facility to leave your suitcases, at the hotel after check out, until the evening.Thank you.
(1) Yes, I made myself hot tea or cocoa every morning before going down for breakfast from room. (2) Yes, I requested before. (3) I was in another hotel and I checked my luggages a day before. I did the exact thing before I leave, as I had an evening flight and my check out time is lunch. So, I left my luggages at the reception and they put it in their store room. Came back later at tea time to collect it. Have a great trip yourself!
1 vote
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Konnichi-wa , could u sent me a map or direction from Shinjuku Bus Terminal to Ibis Hotel Shinjuku please. Arigatogozaimasu.
Dear Hachioji, Regarding your inquiry,Please contact to below address. H8620-FO1@accor,com When we receive your e-mail we will reply back you with map. Best Regards, Reception
1 vote
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I would like to know what is the breakfast timing. I've read that it ends at 9.30am but when does it start? Thanks in advance.
Dear Woohoo139, Kindly see below information. On the Weekdays, It stars 6:30 AM to 9:30 AM(Close 10 AM) On the Weekends and Holidays It starts 6:30 AM to 10 AM (Close 10:30 AM) Best Regards,
1 vote
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1234569
"If looking for a view may be disappointing"
"Make sure that the room has not been used by a smoker even though it is supposed to be a non-smoking hotel."
"Choose, for a few yen more, the luxury room"
"top floor with a window"
"Never try this hotel"
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PRICE RANGE
US$ 97 - US$ 203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis tokyo sinjuku hotel shinjukustar hotel shinjuku
FORMERLY KNOWN AS
Star Hotel Tokyo
LOCATION
JapanKantoTokyo PrefectureTokyoShinjukuNishishinjukuShinjuku
NUMBER OF ROOMS
206
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