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Hotel Gracery Ginza

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Traveller (211)
Room & Suite (347)
Dining (24)
Overview
  • Excellent22%
  • Very good55%
  • Average17%
  • Poor4%
  • Terrible2%
Travellers talk about
“great location”(40 reviews)
“third floor”(5 reviews)
“lion beer”(4 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Multilingual Staff
Wheelchair Access
3 Star accommodation
All hotel details
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Reviews (525)
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236 results
Traveller rating
58
123
41
10
4
Traveller type
Time of year
LanguageEnglish
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58
123
41
10
4
Show reviews that mention
All reviewsgreat locationthird floorlion beersmall roomjr shimbashi stationminute walkhotel is locatedshort stayshopping streettsukiji marketwestern foodside streetmain shoppingdecent sizebasic amenitiesairport limousine buscourtyard by marriott
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1 - 5 of 236 reviews
Reviewed yesterday

I stayed at the Gracery Hotel in Ginza for 4-nights as part of a work trip. The Hotel is just off the main strip of a very posh shopping street. So if you wanted some retail therapy, this is the place for you. The rooms...More

Thank Gareth B
Reviewed 28 May 2018

My family of 3 just checked in to Hotel Gracery Ginza today (28 May 2018) after a long day of travel. The room is small and while the bedroom portion looks refurbished and modernised, the bathroom is drab and doesn’t feel as clean. Still, we...More

Thank jhongsc
Response from 達毅 野, マネージャー at Hotel Gracery GinzaResponded 1 June 2018

Thank you very much for choosing Hotel Gracery Ginza among many options. However, we sincerely apologize for the bathroom's problem that made you feel disappointed from the beginning of this stay and that our staff was unable to understand accurately of your words. We will...More

Reviewed 30 April 2018 via mobile

We booked two double rooms but prior to going there I read about reviews by others how small the room was that we requested to be upgraded upon arrival. Fortunately and unfortunately they could only upgrade for us one of the rooms. The upgraded room...More

1  Thank Anna L
Response from 達毅 野, マネージャー at Hotel Gracery GinzaResponded 1 May 2018

Thank you very much for staying at Hotel Gracery Ginza. We are very happy to know that you had a good experience at our hotel. We will strive to provide better services, and truly look forward to your next visit! Best regards, Hotel Manager

Reviewed 11 April 2018 via mobile

The location is very good! It takes you few minutes Walk from exit A3 of Ginza station to hotel. It’s next to Ginza 6 that you can shop & eat. There are lots of shops & eateries in Ginza. Moreover the metro station is very...More

Thank SusannaShu
Response from 達毅 野, マネージャー at Hotel Gracery GinzaResponded 12 April 2018

Thank you very much for choosing Hotel Gracery Ginza among many options. It is our great pleasure that you enjoyed your stay here. We are very pleased to receive the word of compliment, such as the access, the location,the room size etc. Hope to see...More

Reviewed 10 April 2018

This hotel was perfectly nice. There was nothing wrong with it, but also nothing that particularly stood out. It was always clean, the room was attractively decorated, and the bed was comfortable. It was a very small room, but that is to be expected. I...More

3  Thank CarlaEliz83
Response from 達毅 野, マネージャー at Hotel Gracery GinzaResponded 12 April 2018

Thank you for coming to Hotel Gracery Ginza. For the matter of the map on the website, we will find out the problem and make it correct as soon as possible. We are very pleased to know that you satisfied with the location. Our hotel's...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Wheelchair Access
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$ 99 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$ 99 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (211)
Room & Suite (347)
Dining (24)
Amenities (36)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
Lisa S
21 April 2018|
Answer
Response from SusannaShu | Reviewed this property |
No! I asked the same question & hotel replied me not available.
0
Votes
chocomintmochi
4 February 2018|
AnswerShow all 2 answers
Response from Ivebeenobalitoo | Reviewed this property |
I don't think they have a laundry , we did not see one . They have a trouser press in the room and they loaned us an iron with a really small ironing board . I don't think you will find a laundry nearby as it is in a ritzy... More
1
Vote
Room Tips
"Not the futon room I guess?"
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"Get the Twin rooms, even if you do not need the extra bed."
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"Anyway, i think all the Rooms are perfect!"
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"All rooms would be fine."
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