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Traveller (1198)
Room & Suite (567)
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Overview
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“grand kitchen”(32 reviews)
“the club lounge”(38 reviews)
“otemachi station”(29 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Palace Hotel Tokyo
Hotel deals
Offers from Palace Hotel Tokyo
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,334)
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802 results
Traveller rating
699
83
12
4
4
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LanguageEnglish
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699
83
12
4
4
Show reviews that mention
All reviewsgrand kitchenthe club loungeotemachi stationbalcony roomlarge balconyroyal barsushi restaurantrooms are spacioushighest qualityturn down servicemandarin orientalwonderful hoteltempurabuffet breakfastjet lagrestaurant reservationshigh floor
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1 - 5 of 802 reviews
Reviewed yesterday

I recently stayed at the Palace Hotel at the start and end of my trip to Japan after first visiting the hotel in 2015 to dine at Sushi Kaneseka. As I came and went, the staff knew and greeted me by name, and were very...More

Thank wongsb
Hotel's Favourite
Reviewed 15 November 2017 via mobile

I don’t think I have ever stayed in such a nice hotel. Rooms are extremely spacious and contain all amenities needed with the exception of an iron and ironing board, however housekeeping will bring this to your room. Breakfast in the main floor restaurant has...More

5  Thank _elaine_jsm_
Reviewed 3 days ago

We stayed in a Grand Deluxe Room with a Balcony. The room was large with a great walk in wardrobe area (see pictures). Normally, we wouldn't be bothered about a balcony in a city hotel but I would recommend a balcony room here as the...More

1  Thank Huntsy
Reviewed 4 days ago via mobile

great views, warm reception, great club level, such a nice and good room ,great breakfast, great spa close to metro...spacious.. perfect place... tks for the attention guys... specially Kaz... I will be back

Thank phibrz
Reviewed 1 week ago

We have traveled the world staying in 5 star hotels and The Palace Hotel in Tokyo was definitely one of the best with regards to service, the club, and restaurants. The people were all lovely and extremely polite and helpful. Every place you turn there...More

1  Thank Nannette K
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 438 - US$ 900 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 438 - US$ 900 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1198)
Room & Suite (567)
Dining (192)
Pool & Beach (9)
Amenities (23)
Business Centre & Event Rooms (15)
Family and Play Areas (5)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
sheena m
28 March 2018|
AnswerShow all 5 answers
Response from Svidss | Reviewed this property |
Tokyo Station (where the train stop) and the hotel is very close, without luggage is 10 minutes walk. Further, the two are connected underground. But, if you carry big luggage, you are better off take a taxi.
0
Votes
maria k
12 March 2018|
AnswerShow all 6 answers
Response from James L | Reviewed this property |
I personally don’t know but our Japanese tour leader said that covering a tattoo in a sauna is fine and that foreigners get an exemption anyway. It stems from former days when Japanese mob members would be the only ones in... More
0
Votes
lofu321
3 January 2018|
AnswerShow all 5 answers