We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Kobe Bay Sheraton Hotel and Towers

Traveller (1006)
Room & Suite (594)
Dining (195)
Overview
2-13 Koyocho Naka, Higashinada, Kobe 658-0032 Hyogo Prefecture See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$ 336.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Higashinada hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8412f3c1c0fd4021a9e09db425ca7fe7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":301795,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78354329],"additionalContentIds":[],"pollCount":0,"checkin":{"day":23,"month":12,"year":2018},"checkout":{"day":24,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":336,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8412f3c1c0fd4021a9e09db425ca7fe7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":434,"lowestMetaPrice":336,"additionalPartner":false,"highestMetaPriceDisplay":434,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":434,"lowestMetaPrice":336,"highestMetaPriceDisplay":434,"hotelName":"Kobe Bay Sheraton Hotel and Towers","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg0MTJmM2MxYzBmZDQwMjFhOWUwOWRiNDI1Y2E3ZmU3IiwiQUlLIjoiNzMxMWFjMjViNzYyNDczNWE3Zjc4ZjI0NDA5OWVhZDIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "23/12/2018", "checkOut": "24/12/2018", "lowestPrice": "US$ 336", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78354329":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,005)
Filter reviews
188 results
Traveller rating
50
80
39
11
8
Traveller type
Time of year
LanguageEnglish
More languages
50
80
39
11
8
Show reviews that mention
All reviews rokko island the club lounge wonderful onsen kansai airport direct bus man made island nice hotel train ride breakfast buffet decent spread himeji castle artificial island onsen facility rest area nice view bit crowded provide shuttle
FilterEnglish
Updating list...
1 - 5 of 188 reviews
Reviewed 2 November 2018 via mobile

Our experiance was great. Enjoyed the morning breakfast buffet. Spa was very nice. After a full day of sightseeing and shopping a dip in the natural onsen feels great. Nothing much to do near the hotel. You have to take a bus ride to go...More

Thank KAWSH
Response from KOBEBAYSHERATON, Manager at Kobe Bay Sheraton Hotel and TowersResponded 4 weeks ago

Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback and we are glad to hear that you can enjoy breakfast and onsen. Our hotel utilizes a remote quiet location of the regional characteristics...More

Reviewed 29 October 2018

Stayed at the Sheraton for approx 2 weeks in a Club Room. Room and facilities were very clean and all functions worked well. Maintenance was very good with good servicing of room each day very clean. The Club Lounge is very small and doesn't cater...More

Thank josephrI7944GA
Response from KOBEBAYSHERATON, Manager at Kobe Bay Sheraton Hotel and TowersResponded 1 November 2018

Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback. However, we apologize for the Club lounge, breakfast and immature English skill. We will share your comments with our team and continue to try...More

Reviewed 10 October 2018 via mobile

特に周辺には、歩いて行ける観光地はありませんが、ホテルは清潔感もあり外資系のホテルです。このホテルは、神戸六甲温泉「濱泉」という 温泉があり露天風呂や打たせ湯などもあります。料金は¥2800でした。しかし、浴衣のお客は浴衣でOKだがホテルの部屋はNGの様です。なぜ?という感じでした。食事は、別で食べたのでコメントは無し。スタッフの対応も良かったです。 Especially in the surroundings, there is no sightseeing area that can be walked, but the hotel has a feeling of cleanliness and it is a hotel of foreign capital. This hotel is called Kobe Rokko Onsen "Hamaizumi" There are hot springs and there...More

Thank Travel750836
Response from KOBEBAYSHERATON, Manager at Kobe Bay Sheraton Hotel and TowersResponded 10 October 2018
Google Translation

この度は神戸ベイシェラトンホテル&タワーズにご宿泊いただき、誠にありがとうございます。また、貴重なご意見も頂戴いたしまし...More

Reviewed 5 October 2018 via mobile

3년전쯤 클럽룸에 귀중한 분실물을 두고와서 이메일을 수차례 보내도 답장이 없고 한달후 출장가서 방문했더니 프론트에서 너무나 냉정한 태도로 없다는 한마디를 해서 spg관련 호텔은 이후 이용을 안했으나 이번에 아고다에서 예약해서 이용했어요. 라운지 초코마카롱에서 벌레가 나왔고 접시 한쪽이 깨져있고 전보다 라운지 이용하는 고객도 너무 많고 온천에 어린이들이 많은데...More

Thank livewell_diewell
Response from KOBEBAYSHERATON, Manager at Kobe Bay Sheraton Hotel and TowersResponded 10 October 2018

Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback and we deeply apologize for matters concerning your stay. We will share your comments with our team and we will continue to try to...More

Reviewed 23 September 2018 via mobile

We stayed at Osaka for 2 nights then move to Kobe for 1 night before heading back to Tokyo. Anyway Kobe Bay Sheraton hotel is good choice for people that like to stay away from city centre. As hotel quite far from centre of Kobe...More

Thank itsthebesth
Response from KOBEBAYSHERATON, Manager at Kobe Bay Sheraton Hotel and TowersResponded 1 October 2018

Thank you very much for choosing Kobe Bay Sheraton Hotel & Towers for your recent stay. We appreciate your valuable feedback and we are glad to hear that you can enjoy your stay with us. Our hotel utilizes a remote quiet location of the regional...More

View more reviews
About
Description
Parking: 201 Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Sauna
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
276
Price range
US$ 116 - US$ 375 (Based on Average Rates for a Standard Room)
Also Known As
Kobe Bay Sheraton Hotel
,
Sheraton Kobe
,
Kobe Sheraton
Location
Japan > Kinki > Hyogo Prefecture > Kobe > Higashinada
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
276
Price range
US$ 116 - US$ 375 (Based on Average Rates for a Standard Room)
Also Known As
Kobe Bay Sheraton Hotel
,
Sheraton Kobe
,
Kobe Sheraton
Location
Japan > Kinki > Hyogo Prefecture > Kobe > Higashinada
Photos
Traveller (1,006)
Room & Suite (594)
Dining (195)
Pool & Beach (3)
Amenities (61)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all nearby hotels
Hotel Plaza Kobe
148 reviews
.22 km away
Sumiyoshi Ryokan
1 review
2.78 km away
Hotel Pearl City Kobe
340 reviews
5.51 km away
Ariston Hotel Kobe
152 reviews
5.85 km away
Nearby RestaurantsSee all 297 nearby restaurants
Hayama Coffee Rokko Island
11 reviews
.12 km away
Kobe Grill
58 reviews
.04 km away
Terrace Restaurant Garden Cafe
88 reviews
.08 km away
Suikyoen
35 reviews
.11 km away
Nearby AttractionsSee all 10 nearby attractions
Kobe Fashion Museum
31 reviews
.20 km away
Kobe Connection Art Museum
11 reviews
.20 km away
Kobe City Koiso Memorial Museum of Art
40 reviews
.36 km away
Dekapathos
14 reviews
.67 km away
Questions & Answers
Ask a question
RonnieHongKong
13 November 2018|
AnswerShow all 2 answers
Response from Travel750836 | Reviewed this property |
I examined it, but it is unknown. The club lounge is on the 19th floor. I think that it is 14 o'clock at the club benefit.
1
Vote
RonnieHongKong
2 November 2018|
AnswerShow all 3 answers
Response from Travel750836 | Reviewed this property |
Charged hot spring "Nagomi Yu" Charged hot spring "Nagomi Yu" For customers who want to enjoy a private hot spring such as a couple / family, we also offer a charter hot spring. You can enjoy yourself to a tranquil place in... More
1
Vote
Room Tips
"Best views are with the Club Rooms and are really quiet"
josephrI7944GA
28 Oct 2018
Read review
"Make sure that you know how you're going to get to the airport or train station."
joanko
9 Jul 2018
Read review
"The hotel is on a man-made island. Ask for a room with the same view as the lounge, facing the mountain."
Kenshin2222
9 Jun 2018
Read review
"Ask for street view room"
cathytsang
2 Mar 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing