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New Otani Inn Yokohama Premium

Traveller (440)
Room & Suite (288)
Dining (23)


Property amenities
Free High Speed Internet (WiFi)
Room service
Breakfast Available
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Wheelchair Access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
Great View
Ocean View
35Room tips
Traveller rating
  • 206
  • 275
  • 68
  • 24
  • 18
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Popular mentions
This hotel is more interested in maximising room occupancies and has no interest or consideration towards overseas travellers experiencing any sudden or unavoidable changes or delays to their travel plans. Definitely not equipped to handle overseas visitors for 2019 World Cup
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Centrally located near to the train station. The facung at the Ferris wheels is fantastic. Every night you can watch the lighting display of the Ferris wheel. It is pretty convenient. It is near main office tower. The offering by the hotel is limited
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Response from innyokohama, フロントクラーク at New Otani Inn Yokohama Premium
Responded 30 Nov 2018
Thank you for using New Otani Inn Yokohama Premium. In addition to having you relax at the hotel, I appreciate high evaluation. We will continue to strive to improve all staff aiming to be a hotel loved by customers, so when you come to Minato Mirai please come and join New Otani in Yokohama Premium. Thank you for giving me a post during your busy time this time. New Otani Inn Yokohama Premium Contact: Takahashi
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Location Location Location is what this hotel can boast of. Near to most tourist spots, shopping, food. 3 minutes walk from the Sakuragicho Station. An Amazing View from your window if your room faces the correct side ! The Decor is Another Story ! A confused mess of styles
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arrived at 2 pm. chk in at 3 pm allowed. i asked if i can have room now. they say yes. 2000 jpy for one hour. joking? means they have the room available but dont let me in as i m one hour early. ridiculous policy.
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Very big hotel, nice and confortable rooms, all toileteries provided. 3 buildings with different elevators, which makes walking around or finding your room or restaurant very confusing. The garden is fantastic, it's really a huge Japanese garden, very calm in the center of
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Album Categories
All photosTravellerRoom & SuiteDining
Professional photo exclusively commissioned by TripAdvisorNew Otani Inn Yokohama Premium
The City View Deluxe Double Room at the New Otani Inn Yokohama
Professional photo exclusively commissioned by TripAdvisorNew Otani Inn Yokohama Premium
The Bay View Deluxe Twin Room at the New Otani Inn Yokohama
Professional photo exclusively commissioned by TripAdvisorNew Otani Inn Yokohama Premium
The Bay View Corner Deluxe Twin Room at the New Otani Inn Yokohama
Photo provided by managementNew Otani Inn Yokohama Premium
Is smoking room available for reservation?
No. All room is smoking free.
0 votes
I think it's about 10 minutes by car to the port, and a taxi would cost about ¥1,500 to ¥2,000. The front desk can arrange for a taxi for you but I don't think it offers any other transportation offers. Try calling the front desk, the receptionists we encountered spoke English.
1 vote
There's no spa & sauna in the hotel but you may ask the concierge if there's one nearby. You will definitely have a great stay in Yokohama & the New Otani hotel. Please request a room with the view of the bay. There are lots of attractions & malls near the hotel, Sakuragicho station is just outside of the hotel, very easy to go from one place to another.
1 vote
Don't the rooms have an Steam Iron? Or Dry cleaning services?
Yes, they have laundry service. There's no iron in the room. :)
1 vote
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What is the best way to get here from Narita Airport? We arrive at approx 6pm
can you tour Mt. Fuji from this hotel will the tour company pick you up at the hotel
1 vote
"rooms with the water view will be nicer."
"All rooms are good."
"Rooms 1311 and 1312 have a great view"
"Ask for harbor view, faces the Nippon Maru memorial site and elevated walkways"
"If you can't get a room with a view of the harbour, don't stay here."
US$ 98 - US$ 394 (Based on Average Rates for a Standard Room)
JapanKantoKanagawa PrefectureYokohamaNaka
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