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Terra Luna

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192 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Niagara-on-the-Lake, Canada
Reviewed 27 November 2015

We booked in Chile. The price was quoted in pesos. When we got our invoice we were shocked to see we were charged in US funds and at an exchange rate far above the bank rate. By the time this price was changed into our currency it added $600.00 to our bill. We contacted them to say we wanted our...

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1Thank AndresMacL
terraluna, Propietario at Terra Luna, responded to this review

Dear passenger, Our prices are done every season in US$ (our referent currency) as we send them all around the world and also to online booking platforms. At some stage, we do a conversion in chilean pesos for better understanding of local people, but rate can vary at any moment for better or worse. Export invoices must be done in...

Santiago Metropolitan Region, Chile
Reviewed 27 May 2015

It is easy to have a great time in a beautiful area like the south of Chile, but what makes Terra Luna a special place is the incredible attention from everyone in the lodge. Starting by the owner who is very kind and aware of everything. People at the kitchen are always with a warm smile and taking care of...

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Thank rogermogrovejo
Concepcion, Chile
Reviewed 25 May 2015

The lodge has a privileged view to General Carrera Lake, surrounded by mountains and amazing glaziers. It has different types of cabins: individual, familiar, over the trees, one that is a boat, which makes the place more entertained. The food is delightful; you have to ask for the homemade soups, after a trekking is the choice to recover your energy...

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Thank Filippo B
Hamburg, Germany
Reviewed 24 March 2015

During an expedition to the Northern Patagonian Icefield I stayed in the Terra Luna Lodge and was absolutely delighted. Very friendly staff, very helpful and an excellent chef with names Philippe Reuter. One can not expect a five star luxury in this part of the world, but it belongs to this place not anyway. The different sleeping accommodations are absolutely...

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Thank Thomas H
Reviewed 24 March 2015

Stayed at Terra Luna on 3 separate occasions as part of a scouting trip in the area and absolutely loved it. Clean and comfortable rooms, excellent service, great food and a spectacular setting; what more could you want. Philippe's knowledge of the region is unmatched and his organisational and logistical skills are excellent. His fleet of jet boats gives you...

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Thank Soren L
Reviewed 19 March 2015

although we had a small lodge with our beds directly under the roof, which does not really fit to my fear of spiders, it has been awesome. having your own small house in the park-like ground of terra luna, you can spend an awesome time there. it is situated at the lake general carrera with its awesome turquoise waters. the...

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Thank Lee Z
São Paulo/Brazil
Reviewed 12 January 2015

Been there with my family in the last days of december/2014. Excellent and very beautiful place. The rooms were good, but they all could be a little larger. The bathroom also. All brazilians of my group complained about this. The trips, in the other hand, were magnificent and we will never forget Glaciar Leones. We would like to see them...

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1Thank tzanoni
Manila, Philippines
Reviewed 30 July 2014

We booked a lakeside cottage at Terra Luna to cap our three week vacation in Chile, and it was the perfect place to relax and unwind after all our Patagonian adventures. The drive from Balmaceda took five hours, but Patricio of Terra Luna took care of us--excellent driving , with all the stops for photos of spectacular scenery along the...

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3Thank yvette064
terraluna, Propietario at Terra Luna, responded to this review

Dear , I was pleasantly surprise by your complete, objetive and positive comment about TERRA LUNA and myself. I am happy you did enjoy your stay and perfectly remind your very nice family. I normally do not answer to positive opinion cause I often agree them, but your is so special cause it gets to the point , and you...

Saint Louis, Missouri
Reviewed 17 April 2014

Lovely, clean cabins. Beautiful view. Not very good at answering the phone-I had tried for a couple of weeks to contact about a transfer from the airport. The day before we arrived was my first conversation with Tatiana about a transfer but we decided to hire a car from the airport (recommended). The owner Philippe spoke in a very rude...

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1Thank Amy2012
terraluna, Propietario at Terra Luna, responded to this review

Hi Amy2012, I really thank you for your very nice words about our lodge and infrastructure and glad you had a great stay. We could feel and see it by the way and that's exactly the reason we exist for. Concerning your personal comment about myself and specially our last conversation, I was quite surprised to read such thing.... and...

Toronto, Canada
Reviewed 9 April 2014

The lodge has a beautiful deck that looks out on the dark turquoise General Carrera Lake, with snow-topped mountains in the distance. The rooms in the lodge are comfortable and handy to the dining area (although sometimes you can hear people in other rooms). The rooms in the cottages are comparable but (obviously) farther away and more private. The staff...

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Thank daina g

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Terra Luna Lodge is located 290 Km south from the city of Coihaique (Chile), in Puerto Guadal, on the shore of lake General Carrera, facing Patagonia Northern Icefield and its impressive glaciers Leones, Nef and Soler, Laguna San Rafael and Mount San Valentín (4058m), Patagonia’s highest peak.. Puerto Guadal is a strategic location and n a bay renowned for its exceptional micro-climate that allows to visit the area “all year round”. Lake General Carrera. Some kilometers to the south is Río Baker, a fisherman’s paradise and Lake Cochrane where it’s posible to visit Tamango Nacional Reserve dedicated to “Huemules” (Andean dear) protection and Cerro San Lorenzo (3706 m). To the North are “Capillas de Mármol”, incredible marble caves drown by erosion of the lake waves, Glaciar and Exploradores Valley and Cerro Castillo National reserve, in between many other Natural treasures. During low season (from May to August) we offer promotional rates and alternative very interesting activities such us rural tourism, snowshoes, trekking and boating excursions. Charms of Patagonia in autumn and winter are yet to be discovered, and in several cases they can even be superior than high season scenaries. Some of the most important advantages that low season can give you are: amazing colors, no insects nor wind, almost no tourists around, no dust on the roads and finally considerably lower rates. It’s also the best time for photography (light & colors), Navigation is also better no winds means no waves on the lakes and overflights have much less turbulence as well. Terra Luna offer Apartments and Bungalows completely equipped allow to lodge confortably amongst nature, with a complete infrastructure. A real paradise in Chilean Patagonia…Terra Luna offer Apartments and Bungalows completely equipped allow to lodge confortably amongst nature, with a complete infrastructure. Our capacity is 54 persons and we have bar, restaurant, private discotheque, Audiovisual room, Cinema, Jacuzzi, Hot Tub, sauna, laundry, children area, telephone, Internet WI-FI, mini climbing wall, billard, private transportation, bikes, boats, and kayak rental , mini shop, and parking, to enjoy Chilean Patagonia. We also offer “All inclusive” traditional active programs and Expeditions for the most sportive people. For “Walk In” visitors, we offer simple lodging alternatives with optionnal activities and excursions to different spots by the way of trekking, horseriding, biking, overlanding, and jet boating to unknowned but incredible glaciers Leones and Soler. Besides Terra Luna offers unique expeditions to the Northern Icefield magical white world. ... more   less 

Additional Information about Terra Luna

Address: Km 1.5, Carretera Austral | Camino Chile Chico, Puerto Guadal, Chile
Region: Chile > Aisen Region > Puerto Guadal
Price Range: ₹ 4,473 - ₹ 9,076 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Terra Luna 3*
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from Terra Luna staff and other travellers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Study the various options as many different types of accommodation exist”
  • From the bed in the treehouse
  • From the terrace of the treehouse
  • Treehouse from up the hill
  • Shower
  • Good size toilet
  • Shaded terrace
  • View towards the lake
  • treehouse
huys25, 30 Mar 2016 | Read review
“Ask the boat for privacy but check the value for the price and check the neccessary reparations.”
extravacance, 20 Feb 2016 | Read review
“Most of the rooms/lodges offer a view on the lake. If you can choose, try to be as close as possible.”
Spery_84, 12 Jan 2016 | Read review
“Try "El Nido" ("The Nest") cabin. It's on the top of a tree.”
  • View from the Main Lodge terrace
429filippob, 25 May 2015 | Read review
“Wifi at restaurant only”
sorenl843, 24 Mar 2015 | Read review
5 of 5