Regent Taipei
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No. 3, Ln. 39, Sec. 2 Zhongshan N. Rd., Zhongshan District, Taipei 104 Taiwan
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Travel safe during COVID-19
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Regent Taipei
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#15 of 151 in Zhongshan District
Location
Cleanliness
Service
Value
538 Rooms, 45 Minutes To The Airport By Car, City Bus In Front Of The Hotel To The Airport In 90 Mins, Free Wireless Internet
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Valet parking
Paid public parking on-site
Wifi
Hot bath
Rooftop pool
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
On-demand films
Safe
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Chinese, Japanese, Korean
Location
Full view
100Great for walkers
Grade: 100 out of 100
565Restaurantswithin 0.5 km
49Attractionswithin 0.5 km
Contact
No. 3, Ln. 39, Sec. 2 Zhongshan N. Rd., Zhongshan District, Taipei 104 Taiwan
Name/address in local language
Getting there
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3477Reviews42Q+A100Room tips
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I have nearly a million IHG Rewards points and thought I'd use the opportunity during an extended stay in Taipei to experience the Regent. Boy, was I disappointed! The Hardware: The hotel is really running on its restaurants and retail spaces. The neglect to the rooms is very, very visible. The hotel's common areas are updated, however, many of the rooms and floors are really, really dated, and musty. The sauna/spa (part of the health club) is also very, very dated/old-fashioned. t is very, very disappointing, and quite frankly, shameful to be part of Regent. The website is extremely misleading as to the facilities. Parking is limited, and management does nothing to address the situation. The parking attendant show extreme apathy towards staying guests who need to park. There is only one (1) tiny elevator that serves the 5 floors which are the parking floors, the retail shopping floors, and restaurants and lobby floors. That's just poor planning and management. The Software: Housekeeping staff is the best part about this hotel. The restaurant staff is efficient but impersonal. The front desk setup is extremely confusing. The staff does not care about your IHG Rewards elite status as I am a Spire Ambassador and was not treated as such. Definitely not the kind of service you'd expect from a "luxury" or "five-star" hotel.…
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Date of stay: January 2022
Value
Rooms
Service
Room Tip: Higher the floor the better.
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1 Helpful vote
Helpful
在過去的2年疫情期間，我因出差住在Regent Taipei應該有二十次了！她的名人套房讓我在台北downtown中，不曾考慮換至任何其它的地方。看的出來，是“人“，讓這個即便已有三十多年歷史的酒店，仍能在這市場中保持相當的competitiveness 。員工十分主動積極，感覺他們重視且在意自己在這份工作上的責任和表現。謝謝front desk經理Kevin, 副理彭小姐，經理董先生，他們已經把我當熟悉的老朋友一般地招呼到每次都像待在家中般的放鬆舒適！對了，栢麗廳的經理，Sunny, you are amazingly lovely!!!Thank you so much for taking care of me each morning in the breakfast time; you make my each day a marvelous start at your restaurant. You are really more than energetic at your job. 希望疫情快看到終點，重新回到過去各國客人都能再體驗Regent Taipei 的美好時光！
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Date of stay: December 2021Trip type: Travelled
1 Helpful vote
Helpful
+1
In general, my stay at this Regent of IHG Group was quite enjoyable. My room was with a very nice park view. My dinner at a shabu-shabu restaurant within the hotel was really wonderful. My wife was very happy with its shopping floors. However, this hotel’s just too popular. So many people walked around everywhere. I sometimes couldn’t really be relaxed. In addition, the services at the lobby cafe were much under this hotel’s standard when we had our welcome drinks there. That’s why I couldn’t give the hotel the fifth star in this review.
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Date of stay: November 2021Trip type: Travelled
Helpful
+1
The check-in experience was great. Megan at the front desk was super friendly. She called the day before and asked if we would prefer one-bed or two-bed, as my IHG profile shows two-bed preference but chose a one-bed the last time we stayed at Regent. We were upgraded to a corner premier room, which offered great view of Taipei's skyline (make no mistake, it's just more of the ugly Taipei skyline). The room was spacious (55 sqm) and had a feeling of a junior suite. However, the room really felt dated with the lack of power/USB outlets and slow Wi-Fi. The eastward hallway on the 17th floor had also been filled with cigarettes' smell during our stay, although it was possibly was caused by some heavy smokers staying on the same floor and no fault of the hotel. Worst of all was that the room had no been properly cleaned. The chair was covered with dust, the skin had stain on, and under the nightstand were a few used tissues courtesy of the previous guest. It is hard to believe the hotel's claim of deep-cleaning the rooms after each checkout yet somehow missed the used tissues. Regent's guest service has always been excellent and it is certainly still the case this time. However, I would expect better sanitation at a Holiday Inn Express during normal time. I certainly expected more at a Regent during a global pandemic. For travelers who are not married to IHG, I would certainly recommend looking elsewhere.…
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip: Higher floors have less street noise
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2 Helpful votes
Helpful
After some twists and turns, still tried to enjoy the service brought by the team. Special thanks to following members: Jacky, Kind and professional; can answer the questions confidently and correctly. I have seen him digested the endless line at the counter alone between 10 am and 11 am on 27/08. Another watched from the sidelines, without any help. Elevator auntie, Hospitable, and as kind as the elders in the family. As soon as the guest comes, will immediately put down the work and come forward to serve. Waitress at TAI PAN Lounge, Professional dining etiquette and knowledge connotation, better then BRASSERIE restaurant team. Waitress with suit at BRASSERIE restaurant, Working hard and always trying to control the overall. Will recommended the floor to be divided into four zones, with a group of team in each zone ( 1 full-time & 1 part-time), the suit team to be flooter, controller, problem solver. Cause I have observed that full-time have been busy coming in and out, while the gray team is at a loss. Was 1 waiter and 1 waitress as busy as full-time that I saw. Housekeeping, Clean the room again in the name of the checking, because the assistant manager reported the situation yesterday. Thanks for your hands, however the training and maintaining quality will be more important. Jamie, Thank you for trying your best to make up and offer the TAI PAN Lounge for me to experience. But inter-departmental communication seems to need improvement because TAI PAN Lounge didn’t get any notice right away. Furthermore to the above, thanks to the all of duty managers for arranging properly for the enquires via mail. There are something can be improved: ① BRASSERIE restaurant team, unable to distinguish between vegetarian and vegan. ② The RVSN is not clear about the TAI PAN room type and the layout.…
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Date of stay: August 2021
Rooms
Location
Service
1 Helpful vote
Helpful
The so call luxury Tai pan lounge at Regent taipei sucks! The evening happy hour food is so cheap like other regular business hotel, no where near a luxury lounge standard, the mattress in the room is firm and not comfortable, the worst is the staff in the lounge, when I politely asking for a sparking water, she gave me a look ! 糟糕的晶華酒店大班廊,員工素質差, 入住時前台請同事送welcome drink,結果沒人理她. 我禮貌的跟某個小姐請她給我一杯氣泡水,對方用非常不耐煩的表情對我回應,旺季節假日早餐甚至不提供單點, 反饋信也都毫無人理會，這就是晶華酒店的水準？潘思亮繼續自我感覺良好吧！！！
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Date of stay: April 2021
Location
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Regent Taipei, Owner at Regent Taipei
Responded 26 Jul 2021
親愛的Curtis50Jackson您好： 感謝 閣下日前選擇住宿台北晶華酒店，並留下此行的觀感做為我們改進的依據，因為上述各項問題，我們深感抱歉未能為您提供完美的住宿經驗，煩請您能告知聯繫方式，我們將有專人與您聯絡。 Email為: guest.relations@regenttaiwan.com 再次感謝您的寶貴意見，我們衷心期盼歡迎您回來再度為您服務。 廖怡寧 敬上 台北晶華酒店執行副總
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我在晶華酒店與2位朋友一起使用了洲際大使獎勵之夜，感到物超所值。作為至悅大使會員，使用這張獎勵之夜時，我們一共可以用3份免費早餐。所以我提前打電話給酒店，在房間裡加了一張床，這樣我們三人都可以享受舒適的單人床。曾女士為我們提供了幾種加價方案，當中有些選項確實不錯。她還積極跟進我的所有詢問，讓在我下榻前就留下了深刻的印象。 可惜，在我們住宿期間的實際體驗就沒有那麼好了。總的來說，一切都很好，我們也住得很愉快，但顯然酒店的工作人員顯然在一些細節上不夠細心。在這個週末連假期間，酒店接近滿房。從報紙的選擇、我的姓氏和餐飲選項，溝通上都有些混亂。早餐又亂又擠，入口與熱門菜品前都排著難以忍受的超長隊伍。再加上用餐時間的限制，我們實在無法像原先期待一樣好好享受早餐。也許由於客人實在太多，早餐時栢麗廳的整潔度也有很大的改進空間。好的方面，房間非常乾淨、公園景色很美、三溫暖區也設備齊全。栢麗廳和Azie餐廳的服務生非常有禮貌和週到，但在上庭酒吧的服務生表現則沒有那麼好。 退房過程也有些混亂，但是在退房時我和前檯人員分享了一些想法之後，酒店在後續連繫上做得很好。在退房前，我詢問是否可以在我作為大使會員辦理入住手續的同一沙發區進行退房，被告知可以。但是當我到達時，實際上沒有人在那。退房時經過一些解釋與確認後，帳單內容是正確的。禮賓人員非常樂於助人，將我們的行李寄存了幾個小時。我還誤將一些物品留在了酒店，他們很快就找到這些物品並郵寄給我，這給我留下了非常好的印象，著實感激他們。 總體而言，晶華酒店是一家很棒的酒店，但也的確還有些需要改進的地方，特別是考慮這是一間兼具傳統、知名度的旗艦豪華品牌經營的酒店。如果可能的話，我建議擴大接待範圍，以容納更多的客人辦理入住和退房。早餐區肯定還需要更大的空間，以避免過度擁擠。該酒店具有提供盡善盡美的服務的潛力，並且它確實在一些方面做到了。我期待下次入住這裡時，他們能在各個層面都提供一流的服務，更臻完善。 I used the InterContinental Ambassador Reward Night here at the Regent Taipei with 2 friends, and it represented a great value. As a Spire Ambassador member, I was entitled to a total of 3 breakfasts when using this Reward Night. Therefore, I called the hotel in advance to arrange an additional bed in the room, so all 3 of us can enjoy the comfort of individual beds. Ms. Tseng offered us several supplement options, and some of them were quite reasonable. She also proactively followed up with all my inquiries, and I had a great impression prior to the stay. The actual experience during our stay, unfortunately, was not on par. Most things went pretty well, and generally speaking, we certainly enjoyed our stay, but clearly the staff members were missing a few details as the hotel was close to full occupation during this long weekend holiday. From the choice of newspapers, my last name to the dining options, there were a few things that were not well communicated. The breakfast was a zoo, with unbearable long lines in front of the entrance and the popular dishes. Coupled with a consumption time restriction, it was in fact not possible to enjoy the breakfast as much as we originally had wanted to. Perhaps due to the traffic, the cleanliness of the Brasserie at breakfast also left much to be desired. On the other hand, the room was spotless, the park view was gorgeous, and the sauna area was well-appointed. The waiters and waitresses at the Brasserie and Azie restaurants were extremely polite and attentive, but not so much at the Gallery bar. Check-out was also a bit confusing, but the hotel did a great job doing post-stay follow-ups after I shared some of my thoughts with the receptionist at check-out. Before check-out, I asked whether it would be done at the same sofa area where I checked in as an Ambassador member, and I was told yes. However, when I arrived, there was actually no receptionist present. The bill came out correctly after some explanations. The concierge was very helpful and stored our luggage for a few hours. I also left a few items in the hotel by mistake, and they were very quick to retrieve the items and mail back to me, which I was very impressed and greatly appreciated. Overall, the Regent Taipei was a great hotel, but there were certainly some rooms for improvement, especially given this is a well-known property with lots of heritage and under this flagship, luxurious brand. If possible, I would recommend the reception to be expanded to accommodate more guests checking in and out. The breakfast area also definitely needs more room to avoid the excessive crowdedness. The hotel has the potential to provide topnotch services, and it has certainly done so in several aspects. I look forward to staying here again and hope they will extend their topnotch services to all aspects possible.…
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Date of stay: April 2021
Rooms
Service
Sleep Quality
2 Helpful votes
Helpful
We stayed at Regent Taipei for five nights in Feb 2021. The hotel has been there for many years and it shows. The sink in the first assigned room had mold all around where it was mounted under the surface. Upon talking to Ricky, the assistant front office manager, we were given a suite. The room was in a much better shape but it still had some black spots around the sink and in the shower. We appreciate Ricky's help but the hotel is in need of serious maintenance in its bathrooms, if not updating.
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Date of stay: February 2021Trip type: Travelled
2 Helpful votes
Helpful
My wife and I recently stayed for four nights and our stay was perfect. From the moment we walked into the hotel we knew we made the right choice for accommodation during our stay. The room was spacious and comfortable, the staff were very professional and friendly, and atmosphere around the hotel was warm and welcoming. The breakfast was excellent! We wish we could have stayed a few extra days!
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Date of stay: January 2021
Value
Cleanliness
Service
2 Helpful votes
Helpful
I am currently in my first week of a two week business trip here. It is a beautiful property in a nice area with plenty of shopping and places to eat on and off property. The buffets in the hotel are famous and well deserved. I have been very well looked after by both the very kind and helpful staff and management. All of them have gone above and beyond to make sure my time here is comfortable. They are always looking out to make sure I have everything I need.
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Date of stay: January 2021Trip type: Travelled
Value
Service
Sleep Quality
2 Helpful votes
Helpful
PRICE RANGE
$124 - $220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
regent taipei hotel taipei, taipei regent
FORMERLY KNOWN AS
Grand Formosa Regent
LOCATION
TaiwanTaipeiZhongshan District
NUMBER OF ROOMS
538
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Claim Your Listing Frequently Asked Questions about Regent Taipei
Which popular attractions are close to Regent Taipei?
Nearby attractions include Li zhi Bing Jia (0.3 km), Shin Kong Mitsukoshi Mall (Taipei Nanxi) (0.4 km), and SPOT-Taipei（Taipei Film House） (0.4 km).
What are some of the property amenities at Regent Taipei?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Regent Taipei?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Regent Taipei?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Regent Taipei?
Yes, free parking, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Regent Taipei?
Conveniently located restaurants include Umeko Japanese Unagi House, Merlot Cafe & Bistro, and Umeko Restaurant.
Are there opportunities to exercise at Regent Taipei?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Regent Taipei have airport transportation?
Yes, Regent Taipei offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Regent Taipei?
Yes, dry cleaning and laundry service are offered to guests.
Does Regent Taipei offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Regent Taipei?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.