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Fleur de Chine Hotel Sun Moon Lake

Traveller (1743)
360
Panoramas (20)
Dining (168)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Room Service
Free High Speed Internet (WiFi)
Restaurant
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Adult pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
1,346Reviews
2,490Photos
9Q+A
100Room tips
Traveller rating
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  • 257
  • 58
  • 19
  • 10
Time of year
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Popular mentions
The room was one of the largest I've ever seen and simply stunning! An opaque, sliding wall separated the massive bathroom from the sleeping/sitting area; very comfortable bed. The bathroom sported a deep sunken tub with floor to ceiling glass walls overlooking the view of Sun
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Response from FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake
Responded 5 days ago
Dear pig-crazed, Thank you for taking the time to share with us your detailed review. We would like to express our utmost gratitude for the praise and encouragement you have given for us. With your recognition and affirmation, staffs of Fleur de Chine hotel are going to continuously training to provide our guests the highest quality service. We’re also looking forward to your revisiting, hoping we will create another excellent vacation experience for you. Yours sincerely, Winifred General Manager of Fleur de Chine Hotel
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I joined a tour exploring the coastal parts of Taiwan which took 5 days meandering through the mountains . The tour was well organized and the tour guide and the driver saw to the comfort of everyone stopping at an appointed time and place for leg- stretching and short coffee
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Response from FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake
Responded 5 days ago
Dear iluminada t, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with our team. We look forward to your next visit and do our best to ensure you have another wonderful stay with us. Best wishes, Winifred General Manager of Fleur de Chine Hotel
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Unfortunately this hotel falls short of its claim as a luxury hotel. The biggest issue is that the room is not clean. Dust and dirt on the floor by the headboard amongst other subpar issues. See picture. Disappointed with this experience, especially for the price.
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Response from FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake
Responded 2 weeks ago
Dear Sicily B, Thank you for taking the time to share with us your review and please accept our sincerely apologize for the inconveniences caused during your stay. We already convey to the relevant departments to work on the cleanness of all rooms. All staffs of Fleur de Chine hotel are continuously training to provide our guests a higher quality of environment and service. Sincerely we look forward to serving you again soon, hoping we will create an excellent vacation experience for you. Sincerely yours, Winifred General Manager of Fleur de Chine Hotel
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+9
I spent Christmas Eve at the Fleur de Chine Hotel. There was a cute little red box of Christmas sweets on the bed to greet me. There was only time to try the hot spring tub in my room, have dinner in one of the restaurants and fall into the very comfortable bed. I did take
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Response from FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake
Responded 3 weeks ago
Dear TravelbugVietnam, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. Your comments will be shared with our team. We look forward to your next visit and do our best to ensure you have another wonderful stay with us. Best wishes, Winifred General Manager of Fleur de Chine Hotel
Read more
This hotel is very nice and has a great view of Sun Moon Lake. Jean at the front desk was super helpful regarding activities for us and answering transportation questions. I highly recommend taking advantage of the hot springs in the room and the common areas. My only comment
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Response from FleurdeChineTaiwan, 總經理 at Fleur de Chine Hotel Sun Moon Lake
Responded 4 weeks ago
Dear Hermes1216, Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review and so glad to hear that you enjoyed your time here. Truly hope our guests can bring good memories back home and get the energy from the refreshing holidays. We will deal with the suggestions that you gave us and your comments will be shared with our team. We look forward to your next visit and do our best to ensure you have another wonderful stay with us. Best wishes, Winifred General Manager of Fleur de Chine Hotel
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The contents of the mini bar were free. Very unusual.
Coffee making facilities
Bed
Christmas gift
Hot tub
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123456194
No, only laundry service provide from hotel.
1 vote
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I don't know. I've never heard of the Blue Tears.
0 votes
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You may look at this from the different angle. They are in the same group as Palais de Chine in Taipei. You are located in Taipei, so try calling them at +886 2 2181 9999 (or even visit them) and ask for help. Train station is almost 40 km away and it is over an hour drive each way. Nice service if they can provide N/C transportation.
0 votes
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Dear Guest, Best regards from Fleur de Chine Hotel. May I have your accommodation name and the date you reserved. So we can assist you and provide the information which you require. Please email to us. Have a good day!
0 votes
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12
"make sure to book the top floors facing the Lake!"
"ask for room with a balcony overlooking the Sun Moon Lake"
"Lake facing in the right wing (right hand side when standing in front of the entrance) guarantees stunning views all day. "
"mountain view is less expensive but the view is also breath taking"
"Room N° 904"
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12345620
PRICE RANGE
US$ 281 - US$ 622 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fenisia hotel nantou
LOCATION
TaiwanYuchi
NUMBER OF ROOMS
211
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