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Hotel Novotel Taipei Taoyuan International Airport

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Traveller (1188)
Room & Suite (443)
Dining (78)
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Overview
  • Excellent39%
  • Very good45%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“free shuttle”(87 reviews)
“magic glass”(47 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,901)
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All reviewsfree shuttlemagic glasschinese restaurantthe executive loungean early flightbreakfast buffetthe busnext morningevery half hourlobby barshort stayhigh speedshuttle servicetaipei taoyuan international airportlate arrivalchina airlinesstayed one night
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561 - 565 of 1,315 reviews
Reviewed 21 March 2015 via mobile

This hotel is way over priced with front desk and office staff that is not nice. The service here is the worst. The rooms, 608, has mold in the bathroom and the rest of the room needs an update. Poor value for the price they...More

1  Thank Skokboks
Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 25 March 2015

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to...More

Reviewed 19 March 2015

Nice comfortable, big rooms. Free WI-FI and broadband Internet cable connect available in rooms. They have 2 restaurants and a lobby bar. The shuttle bus to the High Speed Rail station in Taoyuan stops at the Novotel and you can purchase a bus for 30-NTD...More

Thank DYA717
Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 25 March 2015

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It's always a pleasure to recived positive feedback from guest. We hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General...More

Reviewed 17 March 2015

If you are traveling alone and mostly depends on public transport, I would definitely ask you to think twice about choosing here. It is not a place for people that mainly use public transport in my opinion. From THSR station to the hotel, you could...More

Thank UUCHI
Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 19 March 2015

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to...More

Reviewed 15 March 2015

This is a wonderful hotel that you got to try it. hotel was very clean, customer service was great and breakfast buffet was awesome. Hotel room also very clean, comfortable and the view also wonderful. however, free shuttle service from hotel to high speed train...More

1  Thank MaxMei
Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 19 March 2015

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

Reviewed 13 March 2015

This hotel is very modern. Rooms are cheerful with big windows Nd the sleep and shower were amazing.Staff were extremely helpful and very easy access to the airport which is less then five minutes away.Would definitely stay there again.More

1  Thank inuvit
Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 19 March 2015

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Spa
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Meeting Rooms
Airport Transportation
Concierge
Banquet Room
Children Activities (Kid / Family Friendly)
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$ 134 - US$ 205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$ 134 - US$ 205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (1188)
Room & Suite (443)
Dining (78)
Pool & Beach (19)
Business Centre & Event Rooms (15)
Family and Play Areas (6)
Questions & Answers
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Eat_Wind
9 April 2018|
AnswerShow all 4 answers
Response from EricRimbeuf | Property representative |
Dear Eat_Wind, Thank you for choosing to stay with us and the breakfast time start and 5.30am every day, and finish at 10.30am on weekday / 11.00am on weekend. hope this information can enhance your stay more enjoyable... More
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Google Translation
Renee W
17 March 2018|
Answer
Response from Mimi L | Reviewed this property |
Although this hotel is close to the airport, you can probably reserve for a 6 hours day use with the hotel but still it all depends on how soon can you cleared custom and come out of the airport as the custom does have long... More
0
Votes
Room Tips
"I think it is more interesting to get a view of the airport, rather than the building (China Airlines) on the..."
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"Rooms facing the airport for travel enthusiastic"
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"Given its proximity to the airport, runway noise wasn't too bad."
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"What people haste most is mold in a bathroom."
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