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Hotel Novotel Taipei Taoyuan International Airport

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Traveller (1196)
Room & Suite (447)
Dining (78)
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Overview
  • Excellent39%
  • Very good45%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“free shuttle”(87 reviews)
“magic glass”(47 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,924)
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Traveller rating
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547
573
139
41
27
Show reviews that mention
All reviewsfree shuttlemagic glasschinese restaurantthe executive loungean early flightbreakfast buffetthe busnext morningevery half hourlobby barshort stayhigh speedshuttle servicetaipei taoyuan international airportlate arrivalchina airlinesstayed one night
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401 - 405 of 1,327 reviews
Reviewed 2 March 2016

Stayed in the hotel for brief overnight as I’ve arrived late. Room size was good and generous. Check in was very smooth especially if you are an Accor Hotel member. Pro side, free shuttle to and fro from the airport terminals. Good and professional services...More

Thank ray c
Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 4 March 2016

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that our food quality did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that...More

Reviewed 1 March 2016

Well designed hotel and a couple improvements could make it excellent. Good bed and good breakfast buffet. Bad lighting in the bathroom, no bathrobe, no minibar, no Kleenex. The clock radio was unplugged and the TV remote needed batteries. A soft close toilet seat would...More

Thank house_1819
Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 4 March 2016

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to...More

Reviewed 25 February 2016 via mobile

I had a layover on my way from America to Bali, Indonesia . Nice and close to the aiport. I checked in quickly which was great ,slept 6 hours and then i was on my way. Wake up call was punctual and got a second...More

Thank Tami D
Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 4 March 2016

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

Reviewed 24 February 2016

Perfect airport Hotel, swift check-in, expedited service, used to have tons of guests in/out and dealing in a very professional way about it all. Van took us to the hotel on a pre-paid stay; Everything had been sorted out prior to arrival, thus after handling...More

3  Thank PB0001
Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 4 March 2016

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

Reviewed 22 February 2016 via mobile

Stayed for a night after landing in the evening, before catching a bus to Taichung. Staff was good at check in, room was also reasonably large, with decent wifi and a lavish breakfast. Room service and dinner was an expensive affair though I thought. Hence...More

Thank The_road_house
Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International AirportResponded 4 March 2016

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Spa
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Meeting Rooms
Airport Transportation
Concierge
Banquet Room
Children Activities (Kid / Family Friendly)
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$ 129 - US$ 191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$ 129 - US$ 191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (1196)
Room & Suite (447)
Dining (78)
Pool & Beach (19)
Business Centre & Event Rooms (15)
Family and Play Areas (6)
Questions & Answers
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GSami
23 April 2018|
Answer
Response from sir67 | Reviewed this property |
You should contact the hotel for day use charges. However the location is very convenient for your needs. There is a train station below grade and beside the hotel.
0
Votes
Eat_Wind
9 April 2018|
AnswerShow all 4 answers
Response from EricRimbeuf | Property representative |
Dear Eat_Wind, Thank you for choosing to stay with us and the breakfast time start and 5.30am every day, and finish at 10.30am on weekday / 11.00am on weekend. hope this information can enhance your stay more enjoyable... More
0
Votes
Google Translation
Renee W
17 March 2018|
Answer
Response from Mimi L | Reviewed this property |
Although this hotel is close to the airport, you can probably reserve for a 6 hours day use with the hotel but still it all depends on how soon can you cleared custom and come out of the airport as the custom does have long... More
0
Votes
Room Tips
"Staff can provide info on MRT and train connections"
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"Higher up is what I'm going for"
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"For one night any room is fine."
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"I think it is more interesting to get a view of the airport, rather than the building (China Airlines) on the..."
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