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Novotel Phuket Kamala Beach

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#4 of 36 Hotels in Kamala
Certificate of Excellence
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Novotel Phuket Kamala Beach
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1,172 Reviews from our TripAdvisor Community

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Showing 822: English reviews
Zurich, Switzerland
Reviewed 3 days ago NEWvia mobile

The hotel is situated at the end of Kamala beach. We stayed here 5 nights and did enjoy the quite beach just steps away from the hotel. The breakfast was ok, but we had seen better buffets throughout our trip. The staff was always polite but not overly friendly or helpful. The shuttle to patong beach we used occasionally (e.g...

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Helpful?
1Thank bebxzxzjwkxcjrjfy
Novotel Kamala ... P, Digital Marketing Manager at Novotel Phuket Kamala Beach, responded to this review

Dear bebxzxzjwkxcjrjfy, Thank you so much for taking the time to giving us feedback regarding your recent stay with us, we really appreciate it. Whilst we are thrilled you enjoyed our quiet location at the end of Kamala Beach, at the same time we feel regret with the inconveniences you had during your stay, and hence be assured that we’ll...

Phoenix, Arizona
Reviewed 6 days ago NEW

Novotel Kamala Beach was to be the grand finale of a trip through Southeast Asia. Unfortunately, it turned into our biggest disappointment of the trip. The first of two stays was to be in a basic room and we were surprised at checkin with an upgrade to their largest suite. Very nice, indeed. The checkin process was great and the...

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Helpful?
Thank Mike J
Novotel Kamala ... P, Digital Marketing Manager at Novotel Phuket Kamala Beach, responded to this review

Dear Mike J, Thank you for taking the time to share your recent experience with us. First of all, from all of us here at Novotel Phuket Kamala Beach congratulations on your wedding, we are so pleased you could spend your honeymoon here with us. However, we’re very sorry to read that your in-room experience didn’t live up to your...

Gold Coast, Australia
Reviewed 1 week ago

We were really happy with our stay here,beautiful ocean view, quiet .Staff were very friendly and helpfull. Good food we especially loved the roof top bar restaurant, live music great service, especially by Nual. We would highly recommend this hotel.We would have liked to stay longer.

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Helpful?
Thank Katherineajc
Novotel Kamala ... P, Digital Marketing Manager at Novotel Phuket Kamala Beach, responded to this review

Dear Katherineajc, We would like to warmly thank you for such a beautiful review posted on TripAdvisor. From the beginning to the end, our best success is to give you wonderful memories, and we are delighted to read that you were “really happy” with your stay here and that you would highly recommend our hotel ! It’s also great to...

Shanghai, China
Reviewed 2 weeks ago via mobile

Never judge the place by first impression. We arrived quiet late and were given last room next to a busy road. As we are regular guests in this place- we've tried to negotiate to be moved to quieter, sea side view room. thanks to ANGIE and PAT ( Front Desk Managers) who organize our move next day. They have saved...

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Helpful?
Thank peter p
Novotel Kamala ... P, Digital Marketing Manager at Novotel Phuket Kamala Beach, responded to this review

Dear Peter P, Thank you very much for your kind words regarding your recent stay with us at Novotel Phuket Kamala Beach. We greatly appreciate when guests mention our staff so thank you for your comments, especially regarding Angie and Pat, they will be thrilled to see such praise. Please let me know next time you are back, I'd love...

Reviewed 2 weeks ago via mobile

The Good: Good clean hotel. Great staff, friendly and helpful. Value for money. If you like to spend time at a good clean beach then this is your hotel. This place is on the Kamala beach (and the beach is beautiful- soft sand and clean water). Novotel has a good restaurant. Pricing at the restaurant at the hotel was reasonable....

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Helpful?
1Thank Poonam R
Novotel Kamala ... P, Digital Marketing Manager at Novotel Phuket Kamala Beach, responded to this review

Dear Poonam R, Thank you for taking the time to tell us about your recent experience at the Novotel Phuket Kamala Beach. We are pleased to read that you enjoyed not only our superb location, but also all the features we provide as well as our great staff. We appreciate that you’re sharing your concerns about the taxi matter, and...

Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

Spent three nights at this hotel in December and can report the following, the check in process superb and the way the hotel look after the Accor card holders absolutely brilliant. The hotel itself is very nice built up against a mountain but right on the beach the view from our family suite was superb as was the layout and...

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Helpful?
1Thank craigyp2015
Novotel Kamala ... P, Digital Marketing Manager at Novotel Phuket Kamala Beach, responded to this review

Dear craigyp2015, Thank you very much for taking the time to review your stay with us at Novotel Phuket Kamala Beach We are pleased to read overall you enjoyed your stay with us. However we would like to apologize for the inconveniences you experienced, especially the sun loungers. Please rest assured we’ll discuss it with our Recreation Manager to make...

Bangkok, Thailand
Reviewed 2 weeks ago

This hotel is over my expectation! Nice view , nice beach, beautiful sunset. Recommend ocean view room. Bed quality is excellent . Breakfast buffe is many choices. We had very relaxed holiday with Novotel kamala beach.

Review collected in partnership with Accorhotels.com
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Thank ryo2017
Novotel Kamala ... P, Digital Marketing Manager at Novotel Phuket Kamala Beach, responded to this review

Dear ryo2017, We sincerely thank you for that 5 star review and for taking the time to share your experience with us on TripAdvisor. What a pleasure reading that the hotel went beyond your expectations, we are more than proud to read you enjoyed your stay with us We can only hope we will have the pleasure to welcome you...

Reviewed 2 weeks ago via mobile

We had the superior room and we were told that we were upgraded to beach facing room. Unfortunately all we could see from our room was the construction and the outside area of the restaurant. The room was a smaller than we expected but it had a comfortable bed and lovely balcony. It had everything we needed and room service...

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Helpful?
Thank masande k
Novotel Kamala ... P, Digital Marketing Manager at Novotel Phuket Kamala Beach, responded to this review

Dear masande k, Thank you for your kind words regarding your recent stay with us at Novotel Phuket Kamala Beach. We are more than proud to read you enjoyed your stay with us. I’d would really like to get some more information on what room you were in so we can see what happened here, I can be reached on...

Melbourne, Australia
Reviewed 2 weeks ago

We asked our travel agent for a hotel with an absolute beach front and close to a village. The Novotel is on a superb beach which is very easily accessible from the property. The ocean swimming is safe and the beach is excellent. There are various cafes and massage ladies a short walk from the property and Kamala village is...

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Helpful?
Thank Eric M
Novotel Kamala ... P, General Manager at Novotel Phuket Kamala Beach, responded to this review

Dear Eric M, Thank you for taking the time to share your experience and let us know about your recent stay with us. I would really like to investigate some of the points raised in this reviews, I was able to meet with you during your stay to discuss some points but I’d like to get some more information on...

Reviewed 3 weeks ago via mobile

This hotel is wonderful, staff friendly, pool has many amenities, very easy acess to beach. I came back as soon as possible because this hotel is perfect to family, couple and friends. Only problem is wifi, always the internet didnt work

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Thank Octavio T
Novotel Kamala ... P, Digital Marketing Manager at Novotel Phuket Kamala Beach, responded to this review

Dear Octavio T, Thank you for sharing your experience on TripAdvisor, following your stay at Novotel Phuket Kamala Beach. We are really happy to read that you enjoyed the pool, and also our perfect location on the seashore. Also, we would like to apologise for the inconvenience you had with the Wifi connection, be assured that we’ll review your feedback...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Travellers to Phuket now have an exciting new choice of accommodation with the opening of Novotel Phuket Kamala Beach Resort, a newly-built beachfront resort located on idyllic Kamala Beach on the island’s western coast. This upper-midscale resort promises a serene retreat for travellers visiting the Pearl of the Andaman Sea. The resort offers the best of both worlds – guests who want to relax can indulge themselves on the quiet, tranquil stretch of white sand beach and enjoy the resort’s full-service facilities, but when there’s an itch to shop or experience Phuket’s renowned attractions, vibrant Patong Beach is just a 10-minute ride away.The 166 guest rooms, suites, and villas have been designed to present guests with spacious, modern and efficient room functionalities, while maintaining the full sense of relaxation and comfort for which the Novotel brand is globally renowned. The resort features contemporary décor inspired by nature with touches of wood throughout, and each guest room boasts views of either the lush gardens or the Andaman Sea. In the rooms, guests can find top-of-the-line amenities and new features such as a connectivity panel for TV media and free Wi-Fi internet access throughout the resort.The resort’s modern F&B outlets respond perfectly to any traveller’s tastes. The resort’s Soul Kitchen is an all-day dining restaurant that combines innovative international and modern Thai cuisine plus Healthy Food menus featuring fresh organic and locally-produced dishes. The restaurant overlooks the beach with a large outdoor veranda, allowing guests to dine while enjoying the cool sea breeze. On the Roof is a rooftop bar with a 180° amazing view of Kamala Bay’s clear turquoise water surrounded by forested hills and a to-die-for sunset view. The Living Room lobby bar offers light snacks and a variety of beverages to welcome guests with a touch of Thai hospitality. At the swim up Lilo Pool Bar, guests can also relax by the pool and enjoy cocktails and refreshments with a stunning view of the beach. For wellness and full relaxation, the resort has an outdoor infinity swimming pool and a wellness centre, In|Balance, which extends its invitation to all guests to exercise in its well-equipped fitness centre or drift off to heaven with spa and massage treatments. The resort’s Kid’s Club can keep children entertained with educational and fun-filled activities while parents take a dip in the sea, exercise, or indulge themselves with a spa treatment.Meeting at Novotel Phuket Kamala BeachTrue to Novotel’s commitment to successful meetings, the hotel's main function room can accommodate up to 250 delegates and is pillar-less with natural light and a separate spacious pre-function area. The main function room can be divided into 4 multi-purpose meeting rooms for small to medium meetings and events. The meeting rooms offering state-of-the-art equipment and facilities with technical support team on standby to ensure the success of all meeting and events. ... more   less 

Additional Information about Novotel Phuket Kamala Beach

Address: 118/16 Moo 3, Kamala, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Kamala
Price Range: ₹ 5,460 - ₹ 14,059 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Kamala Beach 4*
Number of rooms: 166
Reservation Options:
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Also Known As:
Novotel Phuket Kamala Beach
Hotel Style:
#1 On the Beach Hotel in Kamala
#4 Luxury Hotel in Kamala
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Phuket Kamala Beach staff and other travellers.
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Questions? Get answers from Novotel Phuket Kamala Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We noticed less mold and mildew farther from the beach...”
 of 5 bubbles mikej119, 18 Jan 2017 | Read review
“Get a suite or room in A block only.”
 of 5 bubbles ericmS1726FO, 5 Jan 2017 | Read review
“There is building works so choose facing beach side rooms.”
 of 5 bubbles Jeniholiday, 29 Dec 2016 | Read review
“Ask for a room facing the ocean, away from the elevators and road.”
 of 5 bubbles trenkit1955, 29 Dec 2016 | Read review
“Local night market on Friday just down from hotel 200 baht there and back garden rooms were lovely and quite with a side sea view”
 of 5 bubbles 927SueS, 14 Dec 2016 | Read review
5 of 5
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