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Cape Sienna Hotel & Villas

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#9 of 36 Hotels in Kamala
Certificate of Excellence
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1 room 2 adults 0 children
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Cape Sienna Hotel & Villas
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1,520 Reviews from our TripAdvisor Community

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There are newer reviews for Cape Sienna Hotel & Villas
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Showing 1,247: English reviews
Reviewed 28 November 2016

Pictures on TripAdvisor are more than sufficient to convince me that this is where i wanted to stay in Phuket. The pool, the in-room open jacuzzi, the architecture and landscape of the resort were impressive. Somehow, something were not quite right. Later i realised that there were very few staffs working long hours serving such a high capacity resort during...

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Helpful?
Thank Jovey L
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review

Dear Jovey L, thank you for your nice review. Not quite sure when you stayed, but in general our staff enjoys a 5 days working week (many hotels are still on 6 days) and we do have enough staff on hand. During the top weeks of New Year and Chinese New Year sure it is very busy and all hands...

Reviewed 28 November 2016 via mobile

The poolside is the best place to relax and enjoying the view, the view from our room is also great. Love this hotel, and also it is not too far from the beach just arround 10 minutes of walking, at the beach there are also many things do. Cape sienna has great value fot money.

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Helpful?
Thank Albertus Indra P
Reviewed 23 November 2016 via mobile

We have stayed here six times and we always leave planning to return because we have had so many great times. Firstly the view from Cape Sienna is to die for. It is truly spectacular. The rooms are comfortable, modern and the beds and pillows are amazing and ensure a good night's sleep. A special mention about the wonderful and...

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Helpful?
Thank coralhill
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review

Dear Coralhil, it was such a pleasure to see you briefly last week. thank you so much for your wonderful review. We are delighted to be your second home. Glad you enjoyed your dinner in PLUM as well. Looking much forward to see you again next time. Best Regards, Frank Dreist General Manager

St. Petersburg, Florida
Reviewed 19 November 2016 via mobile

I really wanted to like this resort, I spent so much time researching for the right one and decided on Cape Sienna for the views, jacuzzi on the balcony, and room. The room was truly beautiful, their tour desk was very helpful, but that is about where the exceeding expectations stopped. There is really loud construction in front of the...

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Helpful?
Thank hhhouston
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review

Dear hhhouston, we are sad that you found your experience underwhelming. I believe the construction in front of our hotel, on street level by the local authorities has been a big factor. They are in the last stages of finishing and by beginning of December all will be done. The road usually is not much of an issue noise wise...

Sydney, Australia
Reviewed 19 November 2016 via mobile

My husband and I stayed in the Junior honeymoon Suite for 8 days and 7 nights. From the moment we arrived we have had the best experience. The service from all staff has been amazing and we particularly loved seeing every morning for breakfast our new friend Tha. Our room was large and spacious and the hotel in general is...

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Helpful?
Thank April T
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review

Dear April T, thank you so much for your amazing review. We are delighted you enjoyed your week with us and as you described had the best experience. Especially happy that you found our staff attentive and efficient and enjoyed breakfast and the other food in the hotel. Looking forward to Welcoming you back soon. with Best Regards, Frank Dreist...

Reviewed 18 November 2016 via mobile

We were here on our honeymoon early November and had a good stay. The hotel is quite high on a hillside so bear this in mind I you're less able. We had an issue with the breakfast but I have to say it was resolved and the next time we attended it was very good. We were also sent a...

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Helpful?
Thank rob l
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review

Dear rob l, thank you for your nice feedback. We are glad you enjoyed so many things during your stay and even the little mishaps did not disappoint and we made up for. Good to hear that the construction works on street level did not disturb much and indeed beside the rather unpleasant view of it when walking down the...

Traunstein, Germany
Reviewed 16 November 2016 via mobile

Nice to hang out at Vanilla Sky Bar and Lounge after a hard day work. Enjoyed it. Friendly Staff good Tapas. Was not to busy but nice only down side is the construction going on in front of the hotel, difficult parking

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Thank Bayern H
Los Angeles, California
Reviewed 16 November 2016 via mobile

The reviews all posted as a quiet romantic place. We were looking for a short beach getaway, and booked an ocean view hoping for quiet lounging on our private balcony. The actual hotel atmosphere is a clean modern aesthetic with touch of Thai decor. But when we arrived at the street, the whole street is under construction ( think 2...

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Helpful?
Thank Lisa K
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review

Dear Lisa K, thank you for your feedback and our apologies that you could not enjoy your stay as much as you wished to, mostly due to the construction of the street in front of the hotel. They are now in their finishing stage and by beginning of December all shall be done. the tour desk and tours are not...

Reviewed 14 November 2016 via mobile

We were greeted with a cold drink and ask to choose aroma for our room. Never got the aroma, even after reminding the staff several times. We were asked to leave a huge deposit for the room even though everything had been paid for in advance. I was surprised and not happy. The room was nothing spectacular, towel racks on...

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Helpful?
Thank DanHannah_111222
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review

Dear DanHannah_111222, thank you for your feedback. As it was explained to you by our reception staff it is standard in nearly all 4-5 star hotels that a daily amount is blocked from your credit card (not debited, just blocking of funds) for extra charges. Believe me all the hotels here in Thailand are doing it. We do apologize that...

London, United Kingdom
Reviewed 13 November 2016 via mobile

This my 4th visit to Cape sienna and they are maintaining the property very well. The views are exceptional and the rooms are great value. Unfortunately the staff are really lacking beyond the basic pleasantries. Here's a few examples: Best rate guarantee on their website, I called up reservations having found the price for less elsewhere, the girl offered me...

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Helpful?
1Thank sunbednzi
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review

Dear sunbednzi, thank you for your nice review. We are glad you overall enjoyed your time with us. You have highlighted and incidents were service was not up to par and I do sincerely apologize for that; it will definitely be brought up in our departmental daily briefings to further improve. About the pricing, might it be that some other...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Cape Sienna is a new chic modern resort that brings sophisticated style of city living to the tropical beauty of Phuket. Designed as a retreat for the urbane cosmopolitan, the sleek accommodations and restaurants are all positioned to command stunning sea views from a dramatic west coast headland. ... more   less 

Additional Information about Cape Sienna Hotel & Villas

Address: 18/40 Moo 6, Nakalay Road | Tambon Kamala, A. Kathu, Kamala, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Kamala
Price Range: ₹ 4,778 - ₹ 25,003 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cape Sienna Hotel & Villas 4.5*
Number of rooms: 146
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Also Known As:
Cape Sienna Hotel And Villas
Cape Sienna Resort
Cape Sienna Hotel & Villas Kamala, Phuket
Hotel Style:
#3 Top resorts Hotel in Kamala
#6 Romantic Hotel in Kamala
#6 Spa Hotel in Kamala
#8 Luxury Hotel in Kamala
#10 Family Hotel in Kamala
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Questions & Answers

Here's what travellers have asked, with answers from Cape Sienna Hotel & Villas staff and other travellers.
48 questions
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Sydney, Australia

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Questions? Get answers from Cape Sienna Hotel & Villas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a high level room with a sea view!”
 of 5 bubbles rumin03, 20 Mar 2017 | Read review
“I think all rooms have sea view. Those that are in the main building level 2 are very easy to access.”
 of 5 bubbles 397iremt, 15 Mar 2017 | Read review
“Villas are close to the beach”
 of 5 bubbles dilshadi2015, 14 Mar 2017 | Read review
“Has to be unobstructed sea view”
 of 5 bubbles ConcordeFlash, 12 Mar 2017 | Read review
“Some rooms can be quite far from the reception/pool area. Make sure to indicate your preference.”
 of 5 bubbles LouAnnO_13, 1 Mar 2017 | Read review
5 of 5