I can’t praise this place enough. Anything and everything you want is on offer. The staff are amazing, shout out to the wonderful butlers Heri, Gede and Yudi. We chose here for our honeymoon/1st anniversary (delayed due to covid). We spent a great day in the spa having couples facials and massages. It was lovely. The in-house food was fresh and timely. We stayed in a waterfall villa and it was just perfect. Housekeeping are fabulous and we enjoyed many wonderful romantic surprises. Reception are warm and friendly and all transportation needs are dealt with efficiently. The airport pick ups were smooth and no hassle. I would love to return one day
We stayed at Equilibria for 3 nights as part of our honeymoon trip to Bali and can't recommend this place enough. The booking process and coordinating the honeymoon package was seamless. Arriving to roses and everything was brilliant. Having dinner cooked in our villa was a magic experience as well. All the staff were extremely helpful and professional and knew our names, villa number and that we were on our honeymoon. Location is fantastic - walk to shops, bars and restaurants in around 50 metres but you don't hear any of the noise. Breakfast was great and coordinated from a large menu and delivered straight to our villa. If you are thinking of booking Equilibria don't hesitate. You will not regret it. Thanks to all Risky and all the staff for your help in making our honeymoon enjoyable and unforgettable. Matt…
Awesome place for a couple to get away we went here for our anniversary and honestly was a great experience really nice staff and food was great. We stayed here 10 days and really enjoyed our stay and the bedsheets are really amazing. Nice location also very close to all restaurants and shops
We first went to Equilibria back in 2017. And we kept on going back to the same villa every time we visited Bali. It was my 5th time visited bali and staying at Equilibria. Never once was I disappointed with the service. We kept going back because of the bond that we had with the butlers and the ALL of Equilibria Teams. They are so kind, friendly and also helpful. The people that works there, that makes us come back again and again. But recently we stayed there on the 7th January 2023 - 13 January 2023. Very much disappointment that we don’t feel comfortable staying there. The bed is flimsy and so does the mattress and pillow. Also it was my son(16months) first time staying there. We didn’t had very much of a goodnight sleep for two days. As we try so much to adapt with the mattress as we don’t want to trouble the teams. On the 3rd day, we decided to informed the front Desk Fitria. She’s super nice. She attended to me asking if she could do anything to make us feel better. So she raised it up to the manager Pak Agus. He came to our Villa and gave us a solution if he could rent a mattress for us through out our stay. And so we agreed to it. He acted very fast and within an hour they sanitised the mattress and lay it out beautifully. Then we test it out and it was super comfortable to our liking. Maybe Equilibria needs a brand new mattress as I don’t felt it before what I felt recently, or maybe a spare mattress for customer that has a back problem. But I must say Equilibria Butler,front desk, Pak Agus and also Ibuk Ani and the rest of the spa team. They are all very helpful friendly and kind. Ela,Gede Ima,ibuk Ani(spa),Bayu,Kiki,Ugi,Ayu(spa),Yudis,Gede. And ofcause important person PAK AGUS. Thank you for making our stay comfortable after the mattress has been changed🤪. Sure I will visit again. But to stay again in Equilibria maybe after My babies are slightly bigger as they have lots of staircase and not baby friendly. Maybe when they changed the mattress. 🤔 Yet the people that I’ve mentioned always make me feel like home. Thank you again. P.S/Maybe change and improve on the breakfast menu as it is kind of boring.…
Such a beautiful villa to stay at!!! My partner and me thoroughly enjoyed our stay at Equilibria. The staff would go above and beyond to make sure we felt comfortable during our stay, they were so friendly! The pool was amazing, the bed was super comfy, the drinks were yummy, the food was nice, house keeping would do a great job and leave cute little messages every day - that was a nice touch!, the candle personalisation was beyond adorable, we felt like it was very private and felt safe throughout our stay, I recommend getting a massage at their spa as well and you’re also are able to book in their drivers which was so convenient! I would highly recommend staying here! ❤️😍
Stunning villa and amazing customer service. The villa is in a central location. Our villa was cleaned twice a day which was so good. Came for our honeymoon here and can’t fault it one bit. The complimentary 20 min massage here was great as well. The customer service received here was the best we have ever received, would come back here again without a doubt.
This is an exquisite resort with the very best of everything. The villa is luxurious and modern from the waterfall pool to the high quality bed linen. We made the most of all the resort has to offer including gym, breakfasts, two Finns Beach Clubs VIP access, cooking class and massages..The staff are friendly and attentive. Our stay at Equilibria was one of the highlight of our extensive trip to Bali. Thanks Equilibria.
My wife and I really enjoyed our stay. The accommodations and staff were amazing! Thank you for going out of your way to make our honeymoon an experience above and beyond! Starting from the moment we arrived until the last drive to the airport we had such a pleasurable time.
One of the best villas that we stayed in during our Bali trip.. The staff were very welcoming, friendly, and helpful. The 24/7 available breakfast was delicious and brilliant idea! The experience at this site is exceptional. We will be coming back again for this one.
We were there for 6 days and 5 nights and we were impressed from the very beginning! From how the hotel sent us a quick questionnaire so they can cater/personalize the services for us, to the airport pick-up where we were greeted with refreshing drinking water and fresh aromatic towels! After check-in, we were escorted to our villa by our butler, who introduces us to all the facilities and services. The food from room service is amazing! We tried all of their Indonesian dishes and was extremely surprise by the plating and garnishing, they're fine-dining level, even though what we ordered were mostly Indonesian food and Indonesian street food menus! And the taste was as astonishing as it looks! We ordered something off the menu, and they happily made for us, which we really appreciate the effort. What really impresses us was how they've managed to set up the food in correct order/set, even knowing which side of the table we're seating, although while they were setting up, we were at the sofa! The room itself, we were welcomed with a traditional hand written Balinese welcoming message on a stone with both our names on it, which we're very impressed. The bed, bamboo linen is surprisingly soft and comfy we have a hard time leaving the bed! All the facilities and amenities in the room was great! We also booked a private trip with the hotel to Tanah Lot, our driver, Fauzi is very accommodating and friendly! He was also our personal tour guide! We asked for a few stops here and there and he happily helped us around. He's very professional yet friendly at the same time, we're very impressed! And by the time we were back, we were greeted by another surprise! A personalised candle with both our names on it, and also a card. It just shows how much they're detail oriented, even to the smallest details. We also booked a Birthday candle-lit dinner, and the service was just astounding. We had a personal chef cooking for us, and the butler introducing us to each menu, we even received a Birthday cake for my partner which was a nice surprise. The spa is a must if you are to stay here. It was the BEST spa experience for me and my partner, we both fell asleep! The lighting, the music even the staffs' tone of voice was just so calming and relaxing we felt like 70 minutes was only like 7 minutes! We love their tea so much we even ordered some more to enjoy back in our villa. Overall, it was just amazing! From the services, facilities, food and the staffs. We felt very welcomed and spoiled rotten! We love every minute and every day that we were there. We definitely will be going back there again! Special thanks to our butler, Lista, Ela, Rapet for taking such great care of us!…
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