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Fountain Bay Resort & Marina

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just five minutes from New Bight International Airport, New Bight Cat Island
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (34)
Room & Suite (18)
Dining (6)

About

Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Free airport transportation
Non-smoking hotel
Clothes dryer
Wifi
Bar / lounge
Restaurant
Breakfast available
Airport transportation
Self-serve laundry
Washing machine
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Room features
Soundproof rooms
Air conditioning
Room service
Sofa
Iron
Kitchenette
Microwave
Complimentary toiletries
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
Languages Spoken
English
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Susanjprism wrote a review Jan 2020
Lebanon, Indiana25 contributions
+1
Felicia texted before we arrived to ask if we were celebrating anything special. I replied that we were celebrating our 40th wedding anniversary. She picked us up from the New Bight Airport and took us to pick up our rental car. We then followed her back to the resort and our bungalow. She and her staff had decorated the bungalow beautifully! There were tropical flowers and leaves everywhere. The bed was decorated with bougainvillea, leaves, and a towel sculpture of a rabbit. The bathroom was decorated with more bougainvillea and tropical leaves. The lounge chairs on the porch were decorated with palm fronds and towels. The outdoor teak table was covered with bougainvillea and chilled champagne! We never expected any of this! It was so lovely and thoughtful. We sat at the teak table, enjoyed the sparkling wine, and took in the beautiful view of the turquoise water and setting sun. Our stay was delightful. The bungalow was new. It had both an indoor and outdoor shower, washer and dryer, kitchen, and comfortable bed. The air conditioner worked very well. We ate most of our meals at the Fountain Bay restaurant. The owners grow some of the vegetables served in the restaurant. All of the food was delicious and beautifully presented. At Fountain Bay we played in the water, kayaked, and just relaxed. We saw crabs, turtles, starfish, stingrays and several different kinds of fish and coral. Everyone at Fountain Bay was kind, considerate, and helpful. We definitely enjoyed our vacation at Fountain Bay.
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Date of stay: January 2020
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Response from Felecia R, General Manager at Fountain Bay Resort & Marina
Responded 30 Jan 2020
Hello, Susan On behalf of everyone at Fountain Bay we were delighted to host you and your husband for your vacation and celebrate a bliss 40 years of being in love. We truly enjoyed your company, conversation and laughs while you were here. We do look forward to service you again in the near future and to even be better in service. Once again thank you from the bottom of hearts for everything and your kind words. I will be sure to share your sentiments with everyone else. I wish you and your husband all the best many blessings favor and lots of peace and love
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FortWorth2 wrote a review Dec 2019
Fort Worth80 contributions80 helpful votes
I am an avid traveler and research areas extensively before I travel to them. This place was misleading online. We landed in Cat Island at dark (5:30p). When we arrived at the “resort”, it was poorly lit but the car headlights revealed a barrack style wooden building. We were walked to our room which is nothing we ever saw online. The cute individual bungalows pictured online was what we were expecting. We were led into a one room “comfort studio” that was nothing to be excited about. These “comfort studio” rooms are barrack style. The comfort studios are 6 rooms in one building/under one roof. Each with a door to the outside. No sliding glass doors as pictured. You have a front door and a frosted window that you cannot see in/out of. Wood exterior. We were completely shocked. The other couple staying there was just as disappointed & shocked upon arrival as we were. We all felt misled by the pics online. When we asked about the pictured bungalows, we were told they were all empty (as no one else was here) but not clean/available to look at. If we wanted to stay there, it would be an up charge. Felecia, owner’s daughter, kindly picked us up at the New Bight airport. She handled check in/check out, cooking, etc. She is a very talented cook. Her meal presentation was beautiful and food tasty. The seafood offerings were $40+ so we opted to keep our dining tabs lower by choosing other options. Coffee maker in room is a keurig. Room has a small refrigerator, microwave and basic dishes, stemless wine glasses. Shower had hot water. Good WiFi. No daily maid service. Plugs in room are oddly situated. Bedside lamp is for decor only as no plug was close to use. The room does have a tv. The advertised Netflix never worked for us. Typically, this wouldn’t be a big deal but we had several hours in the room due to rain showers/storms. No chair to sit on nor anything to put luggage on in the room. No view of water. Two pillows offered for the queen sized bed. When we asked for 1 extra pillow we were told we get 2 total, no extras. Was just strange because they were so vacant and another pillow had to be available. What most upset us about our stay was the misleading online pics and their attitude about it. When I expressed the photos honestly need to be updated she responded that they were accurate online. The photo on my reservation print out is NOT anything like the room we were put into. Booking this place from the US, sight unseen, I guarantee you will be in shock for what you may end up with. So I will add accurate pics to this review so no one else feels scammed like we did. When you are the only place vacant on the island and 3 couples who check in, frantically start looking for another place to stay, you should know you have a problem with how your facility is marketed and your attitude about making it right. You will need a rental car to get around the Island. Most places, including this one, are not located walking distance to anything. The family who runs this resort does own a rental car company and offer rentals at $65/day. They have swimming pigs just north of this resort. The resort owns them. They offer a boat ride for around $20 to see them. We were told it is about a 10 min ride. I truly hope this place has success. Updating facility photos, being more transparent online so expectations are met, and having an attitude for making the guests stay as enjoyable and memorable as possible will yield them success. In all transparency, we opted for the ambiance and outstanding customer service of Fernandez Bay Village. We were treated like family and will definitely return to stay with them again.
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Date of stay: December 2019Trip type: Travelled
5 Helpful votes
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Response from Felecia R, General Manager at Fountain Bay Resort & Marina
Responded 2 Jan 2020
Hello, Forthworth2 First let me start of by saying it was pleasure hosting you for the 2 nights you did stay at Fountain Bay. My family had be in hospitality and various business for a while, I know there are times that you wouldn’t be able to please everyone and wouldn’t live up to their expectations. With that being said, like I express to you once again my sincere apologies for your disappointment like I did on the night you arrived. Fountain is no in form falsify it’s advertisement of what it offers or what can be expected. We are not in the business of scam or to mislead anyone in no way. The photo of what you present is a photo of our beach bungalow, when I looked at the paper you presented me I then realize when one would go on the any of the booking sites it will show you various photos of the hotel at the beginning, as you will click to through them. As you continue your search you will or should see the various rooms available with pictures and pricing to each one. As hotelier when placing rooms on site they would request photos for each room. the room you receive in question was what you had selected and booked. While checking you in had mentioned this is not what I was expecting, I said to you according to your reservation you had booked a comfort studio and not the bungalow you are describing. You then ask if you can upgrade and said sure you can, i proceeded by saying I can have you switch in the morning once I’ve had the room freshen up and prepared for you. As any good hotelier or business person want to ensure the comfort of your customer . I wanted to ensure that room would of been properly ready for you before doing the transfer. You then ask what the difference will be and I replied once we get to the clubhouse I can check it for you. The following day, I asked if you were still interested in changing the room, you said no;I don’t think we are good. As for the windows they are built in Tint that helps with persons just be look directly into room and the sunlight for gleaming directly inside. As for attitude to have issues resolve I try my endeavor best to deal with any issue once it’s presented to me or in my power to perform. After speaking with you that night, I got quite concern and started immediately reaching out to my hotel site to find out what happen and so forth. After my findings I said to you they ensured me that all I formation are online. I also went on and checked for myself and it was there. I went as far as sending you the screenshot of the page. Options to see the room and to choose which room you desire. I asked you if everything was ok with your stay you said it’s fine but it just was the room thing; but other than that we are good. After receiving such response, I didn’t want to pry to make you feel pressured or uncomfortable in anyway. Rooms are available at Fountain Bay are, 2 bedroom condo, 2 bedroom studio, one bedroom studio & one bed room bungalow of which are all pictured and price based on room type. There were not three couples here at the same time you were here that frantically had to look for a place to stay. The one couple that checked out early was only here for that length of stay because where they booked to stay wasn’t able to accommodate them for that night. In terms of vacancy, we were not the only ones; on the island who had availability, we are a brand new resort just trying to get on the market in a remote island with limited air traffic so it will be slow in business as for the resort to where you went they have been in because older than I am so they will have more business. Fountian Bay is brand new baby trying to find its way. Fountian Bay has its own uniqueness that would be appealing and attract various groups and classes of people as any other resort or hotel. I guess Fountain Bay wasn’t that for you. I hope somewhere in the near future Fountain Bay will be given a chance again. Once again my apologies. Thank for you choosing us to serve you for the two nights you stayed. Thanks for dining dinner & lunch with us as well. Have a great year
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Mary Ellen S wrote a review Feb 2019
St. Augustine, Florida15 contributions4 helpful votes
+1
This is a new resort with modern villas on the beach! We have now visited most of the other resorts on the island and they are very dated. Great location in New Bight, you can walk to grocery store and some food snacks are just two miles down the beach. They have a restaurant that serves breakfast, lunch and dinner. Great place to stay. Paddle boards and kayaks are free to use during your stay.
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Date of stay: February 2019Trip type: Travelled
4 Helpful votes1 Save
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Response from Felecia R, General Manager at Fountain Bay Resort & Marina
Responded 3 Jan 2020
Thank you so much for the awesome review maryellen. It was our pleasure
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JLP wrote a review Jan 2019
3 contributions3 helpful votes
Ezra is a very welcoming host with lots of fun things to do... kayaks, SUP, beautiful beach. The food is wonderful and we enjoyed several days of hanging out here even though we weren’t staying at the resort. What we saw of the rooms were beautiful and well appointed.
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Date of stay: January 2019Trip type: Travelled
3 Helpful votes
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Response from Felecia R, General Manager at Fountain Bay Resort & Marina
Responded 1 Jan 2020
Thank you guys for spending your holidays with us
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Bob K wrote a review Jan 2019
Columbia, Missouri, United States7 contributions6 helpful votes
We met Ezra at the airport traveling to Cat Island and were so happy that we did! He invited us to come check out his place and spend the day! Even though we were not staying at Fountain Bay Ezra and everyone at Fountain Bay welcomed us with open arms! Ezra took our group out on his pontoon boat to see the pigs and and snorkel in the bay. Afterwards we had a delicious lunch followed by kayaking and paddle boarding and then some lounging in the sun. We also had the opportunity to see the accommodations which were really nice!!!! If we return to Cat Island, this will definitely be a consideration for our place to stay and it will absolutely be a place we go to spend time! Thank you, Ezra!!!!
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Date of stay: January 2019Trip type: Travelled
3 Helpful votes
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Response from Felecia R, General Manager at Fountain Bay Resort & Marina
Responded 1 Jan 2020
Thank you guys so much. It was a pleasuring hosting y’all and look forward to seeing you guys again
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PRICE RANGE
$251 - $294 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanBahamasOut IslandsCat IslandNew Bight
NUMBER OF ROOMS
9
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Frequently Asked Questions about Fountain Bay Resort & Marina
Which popular attractions are close to Fountain Bay Resort & Marina?
Nearby attractions include The Hermitage on Mt Alvernia (2.3 km).
What are some of the property amenities at Fountain Bay Resort & Marina?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Fountain Bay Resort & Marina?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Fountain Bay Resort & Marina?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Fountain Bay Resort & Marina?
Yes, free parking is available to guests.
What are some restaurants close to Fountain Bay Resort & Marina?
Conveniently located restaurants include Hidden Treasures, Mermaid's Restaurant at The Ocean Dream Beach Resort, and Olive's Bakery.
Does Fountain Bay Resort & Marina have airport transportation?
Yes, Fountain Bay Resort & Marina offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fountain Bay Resort & Marina?
Yes, self serve laundry and a clothes dryer are offered to guests.