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BEST WESTERN PLUS Hunter Gateway

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254 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hunter Gateway
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Showing 253: English reviews
Melbourne, Australia
Reviewed 17 January 2015

Stayed here recently on business and after a longs days travel was pleased to find very helpful staff, clean, good sized rooms, very comfortable bed and good value. I will certainly be staying here again.

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Helpful?
1Thank Craig G
Albion Park, Australia
Reviewed 7 January 2015

My daughter & I stayed 1night (6/1/15) @ The Mercure & were not only pleasantly surprised but charmed by the good old fashioned service we received & by the standard of the rooms & hotel in general despite negative feedback here on trip advisor. I will definitely stay here again & would recommend it also as an option to family...

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3Thank NicoleFife
Reviewed 17 December 2014 via mobile

Staff were amazing. Informative, polite, and going beyond expected customer service. Room was perfect! Clean, quiet and had a huge spa bath to relax in. Bed was extremely comfortable. I did not want to get out of it! Bar prices in room are fair. Not sure what a previous reviewer was talking about when they said the pub was too...

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1Thank Sinead H
Reviewed 3 December 2014

Great 2 day mini trip, gardens were spectacular by day and amazballs by night. The Mecure accommodation was excellent and we had dinner there which was 5star quality! Thank you for a wonderful experience. Defiantly will come again and will bring my family.

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Helpful?
Thank Carmella M
RenaT_23, Front Office Manager at BEST WESTERN PLUS Hunter Gateway, responded to this review

Dear Guest, Thank you for your glowing recommendations on our hotel and restaurant. It gives us much pleasure to know that you enjoyed your stay so much. If there is anything we can do to assist you in your next stay please do not hesitate to ask. Looking forward to seeing you again soon. Kind Regards, Front Office Manager

Burleigh Heads, Australia
Reviewed 24 November 2014

Review collected in partnership with Accorhotels.com
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Thank Amanda C
RenaT_23, Front Office Manager at BEST WESTERN PLUS Hunter Gateway, responded to this review

Brisbane, Australia
Reviewed 25 October 2014

For $149 per night you would expect a better quality room. This may be only a new motel but "The Mecure" need to up the quality of the services of there motel rooms here. This is Definately not a 4 star establishment. Listed below issues. You had to pay extra for a microwave: only I comfortable chair in the room:...

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Helpful?
Thank Dianne S
RenaT_23, Front Office Manager at BEST WESTERN PLUS Hunter Gateway, responded to this review

Dear Guest, We are very sorry to hear that you found our facilities lacking during your stay. It is not common to find cooking/eating utensils in any 4 star property that contains their own restaurant for the obvious reason that we would like our guests to dine with us also. I will pass on your feedback regarding room service to...

Sydney, Australia
Reviewed 22 October 2014

Stayed overnight here in October 2014. Room was ok size and clean. As an Advantage plus member I felt ripped off by only getting a 10% discount on dinner rather than the "standard" (there was a single "degustation" style menu available with the full discount) but that seems to be a new trend in the Hunter area. Hotel was average...

Review collected in partnership with Accorhotels.com
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Thank Crowey_12
RenaT_23, Manager at BEST WESTERN PLUS Hunter Gateway, responded to this review

Dear Crowey, (advantage plus member). Thank you for taking the time to send feedback regarding your stay with us. I am sorry to hear your stay was not enjoyable. Here at Mercure Maitland we try to give our customers the best experience possible. Our table to Hote menu was especially designed for the Advantage Plus guest so they could sample...

Sydney, Australia
Reviewed 12 October 2014

The hotel is 30 minute drive from Pokolbin. Booked 1 week before long weekend for $140, where every accommodation in Pokolbin is over $250 (most are $500 per night). The hotel construction / building is really a country motel, meaning ground level only, car parking outside your room. The rooms are all newly renovated. Rooms are quite large for a...

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Helpful?
Thank Azzsyd
RenaT_23, Manager at BEST WESTERN PLUS Hunter Gateway, responded to this review

Dear Azzsyd, thank you for your mostly positive feedback. I am glad you found our rooms and service to your liking. Just thought I would let you know that since your visit we have opened an A la Carte restaurant and that on your next stay with us you will give it a try. I would also like to thank...

Perth, Australia
Reviewed 9 October 2014

We stayed here while clearing out hubby's storage shed and this was the best placed accommodation for us. Rooms were clean and well looked after, housekeeping should be commended as the room was always done beautifully. Have to agree about TV, but hell if not much on the idiot box is the worst thing then you are doing quite well!...

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Helpful?
Thank RaeJ81
RenaT_23, Manager at BEST WESTERN PLUS Hunter Gateway, responded to this review

Dear RaeJ31, Thank you for your wonderful feedback. I apologise regarding your TV channels. Our area is being upgraded at the moment and some rooms have not upgraded automatically and once alerted the problem can be rectified in a few minutes, please do not hesitate to contact reception if this ever occurs again. Also I would like to announce that...

Tamworth, Australia
Reviewed 6 October 2014

Review collected in partnership with Accorhotels.com
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Thank Bruce W
RenaT_23, Manager at BEST WESTERN PLUS Hunter Gateway, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Hunter Gateway consists of 61 well-appointed rooms; all situated at ground level, with easy access and off street parking. Opened in October 2007 this modern, Motel and Conference Centre complex is situated 5 minutes west of historic Maitland the gateway to the Hunter Valley wine region. The BEST WESTERN Hunter Gateway is ideally located for a break on route, either traveling to northern NSW or southbound to Sydney. Enjoy a short break to go winetasting in the vineyards, play golf or travel to Port Stephens to cruise the bay on a dolphin watch. ... more   less 

Additional Information about BEST WESTERN PLUS Hunter Gateway

Address: 11 Denton Park Dr, Rutherford, Maitland, New South Wales 2320, Australia (Formerly BEST WESTERN Hunter Gateway)
Region: Australia > New South Wales > Greater Newcastle > Maitland > Rutherford
Price Range: ₹ 6,498 - ₹ 9,723 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hunter Gateway 4*
Number of rooms: 62
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Also Known As:
Bradford Hotel Maitland
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hunter Gateway staff and other travellers.
3 questions
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Sydney, Australia
Sydney, Australia
Sydney, Australia
11 months ago

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Questions? Get answers from BEST WESTERN PLUS Hunter Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room hasn't been a smokers room !”
donnag182, 9 Dec 2016 | Read review
“All rooms are ground level.”
99bettyw, 15 Sep 2016 | Read review
“All on one level - no stairs all rooms have a patio. King room was great for a longer stay”
85teenac, 7 Jun 2016 | Read review
“All on one level. Wheelchair friendly.”
Angela40, 2 Apr 2016 | Read review
“Check that a 'discounted' room doesn't equate to the worst room on the premises.”
Fatchickslim, 23 Mar 2016 | Read review
5 of 5