Experience was horrible and want to forgot about the hotel. Detail is attached regarding the experience at Aquays Resort Neil Island. It's runned my holiday experience of Andman & Nicobar Tour. Very worst experience.
Service is very bad, Restaurant even charge for onion salad, even the menus are repeated for another days, Room cleanliness is not maintained even after depositing keys, while going out. For each & every basic need , you need to call reception & then room boys comes late. No internet is working for our 2 days stays, every now & then Electricity down , resulting in AC is down in such summer, In my other's friends case - he has to shift thrice to get good AC working.
Perhaps there would have been option for NO STAR - I have been travelling with my family since last 16 years but never got cheated like this.I have already posted a review for Aquays Havlok property which was better in some aspect but once we reached here , it was a nigh-mare. I do not want to make a lengthy review as till now whatever I have mentioned is fair enough to understand the absolute negative feedback.Basic amenities like electricity, water was not there till evening since we checked in at 11 AM.Though electricity was intermittent however no water for a whole day.Shape of rooms and washrooms are even worst than budget hotel and no maintenance.Food served in buffet[though most of the time we had to wait with empty plate] is awful and even worst than any roadside food stall.No room service-we had to wait for a bath towel for 2 hours!! Reception was dead-no response ever.A group of 20 tourists started shouting and playing DJ whole evening with alcohol in open space inside the hotel and all other guests had to bear the pain.They don't even know the basic courtesy to deal with guest.Have you ever experienced anywhere , the used and clean glasses are kept in one place in same direction?I would like to term this resort as full of insane.When we got stuck due to the cyclone alert, some 2-3 staffs were with me and they even denied to serve food on time by kept on changing the options. If anyone wanna ruin the trip of Neil island ,this is the best place to stay.…
We four couples reached Neil Island from Havelock on 25th March 2022 by Max 2 ferry of Mecroozz and were taken to this beautiful Aquay 's resorts. Room number 109 to 112. Lovely rooms, lovely surroundings and great ambiance. The staff very very courteous. Only drawback was the food which was not very tasty and spicy. Otherwise very comfortable stay
It was a wonderful experience. Each and everything was beyond expectations. it's food service and staff were very good ,I am enjoying a lot of experience here.this is a best resort to stay and for everything. Great hospitality. Will visit again.
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