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4.0
#4 of 13 hotels in Punta Ballena
Location
Cleanliness
Service
Value
Looking for a place to stay in Punta Ballena? Then look no further than Club Hotel Casapueblo, a family-friendly hotel that brings the best of Punta Ballena to your doorstep.
Club Hotel Casapueblo offers guests an array of room amenities including a minibar, air conditioning, and a desk, and getting online is possible, as free wifi is available.
The hotel offers 24 hour front desk, a concierge, and room service, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to paid private parking available nearby.
If you like seafood restaurants, Casapueblo Uruguay is conveniently located near Restaurante Club de los Balleneros and Sunset Cafe Y Resto.
If you are interested in exploring Punta Ballena, check out some of the nearby attractions, such as Mirador Punta Ballena (0.5 mi) and Casapueblo (0.0 mi), all of which are within walking distance of Club Hotel Casapueblo.
We’re sure you’ll enjoy your stay at Club Hotel Casapueblo as you experience everything Punta Ballena has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quirky Hotels
Family
Languages Spoken
English, Spanish, Portuguese
Location
Mar Mediterraneo, Punta Ballena, Maldonado 20003 Uruguay
Club Hotel Casapueblo
465 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
After a long drive from Montevideo to Punte Del Este, although the external construction of this hotel is stunning, the inside is basic, restaurant shocking and not exactly that clean either. A great shame because I am sure many make the effort to travel this far, but it really is just worth a photo - not a nights stay. That said, they kind of know they don't have the most luxurious hotel on their hands because it cost about £36 a night. Hip Hotel books have a lot to answer for - exciting us into believing it was cutting edge...great shame...but if you are in Uruguay and don't mind a long drive to an ok seaside resort - take a camera and pray for a sunny day!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
casapueblo is in a great location - being close to punta del este, has an excellent view from every room, and should be a superb place to stay. sadly, it looks better from outside. the hotel is in some need of maintence, and the staff are in some need of customer service training. not to mention the hotel restaurant (luckily you can order in from local supermarkets/takeout) the service and ameninties dont reflect the five star rating that this hotel has, but its still an experience to stay in this impressive edifice.
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Date of stay: March 2005
Value
Rooms
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casapueblo is one of those places that when it comes to make a review of it the only thing that comes to my mind is that I can only see it as a whole and not in parts. Yes, I did not find the best bathrooms, the best beds, the best housekeeping among others but when I put those into a balance and consider the view you have, the building itself built on the cliffs, the unique style of it, where every room is different one from the other, the place where it is, Punta Ballena, smell Picasso´s and Dali´s touch all over the place and sleepiwith the windows open at night and listen to the sea,then I have to give this place a least a 9. I spent a week with my wife and kids and we all were very happy with his place.
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Date of stay: January 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OperacionesClubHotel, Director de Relaciones con Clientes at Club Hotel Casapueblo
Responded 22 Jan 2018
Thanks!!! Club Hotel Casapueblo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Expensive, trading on its location A big tourist trap with naff pay to ‘watch the sunset’ and peer at the hotel guests. Bad management, poor communication. Terrible food in the restaurant. Nice view.
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Have just come back from what was meant to be a 12 night stay at Casa Pueblo, which we cut short by 5 days due to the poor standard of the hotel. Our original offered accomodation was circa 1970's faded appartment with half the space dedicated to kitchen and dining area, with 2 of us expected to sleep on what can only be small sofas in the living room area, despite having booked a twin room and superior suite. After 3 days of persistance with what can only be described as miserable reception staff, we were moved to 3 much better rooms- rooms 610 and 611 have just been refurbed with a much needed lick of paint, unlike the rest of the facilities which have a faded, and on some floors musky atmosphere.
There are 2 pools, but for 4 days of our stay, we assumed one of the pools was green, only to find it was full of algae and was cleaned out after several days of being there. There is a spa and poorly equiped gym, but again suffer from poor maintenance.
Casa Pueblo COULD be fabulous, but currently it's just not very good and that's the frustrating part...Ballena beach is by far the best in the area as a beach and is seeing a very swift development of private housing due to the superior quieter strip of sand on this side of Punta, but aside from that, and if you're looking for great restarants and bars, it's all about La Barra, which is minimum 30 mins by car, and on average 1 hour back when La Barra is bumper-to-bumper traffic from 1am onwards.. Bored of driving, we did have 2 very nice meals in the hotel restaurant- food great, but ambience leaves much to be desired...some simple touches of lighting, spending some money of decent furniture, and with a little bit of attention to detail, this could be made to feel much more special.
Needless to say, after spending 3 hours on average in a car each day just getting from and back to Casa Pueblo, we needed to get back to Buenos Aires and enjoy some relaxation for the rest of our trip.
Due to high season, we were forced to pay upfront for our entire stay, and do not hold out much hope of getting any of our money back, and the attitude of management did not care to enquire for reasons why we were cutting our stay short..they're too busy counting the money at this overpriced, sub-standard establishment.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cons - There is no internet. Despite charging for it and promising it both on its website and at the front desk. I was instructed to use the internet at a gas station several kilometers away. The internet did not work there either. - The facilities are in disrepair. The furniture, fixtures, and appliances are old and poorly maintained. - The hotel is heavily overpriced with room rates at approximately $350/night in March. - The hotel and surrounding area are crowded with tourists and non guests. There is a museum next door, and there are unannounced private events at the hotel that make facilities inaccessible. - The hotel is very far away from the points of interest in Punta del Este, and a car is required to get anywhere. - The management is unwilling to speak to guests about their concerns with the hotel, and they flat out stated (via phone to the receptionist since they were unwilling to speak to their dissatisfied guests directly) that the fact that the hotel did not offer what it promised online did not entitle anyone to a cancellation/refund to go somewhere else. - There are no refunds. This is especially problematic as you'll want one as soon as you get there.
Conclusion: Not as promised. Stay away from this hotel.
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Date of stay: March 2014Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
One of the nicest places to visit in Punta del Este. The architecture is amazing! The hotel is built within the rocks and it looks just like Greece islands... really incredible. The best part of the hotel is the view and the peaceful ambience, surrounded by the sound of the sea. The hotel is not modern so don't expect luxury in the rooms, but its decoration is picturesque and nice. The restaurante has really good food and is not expensive comparing prices in Punta del Este. The sunset is the best! Don't leave without watching a sunset while enjoying a delicious "clericot" (great typical beverage with white wine and fruits). You can find it in floor -9 right in front of the sea. The view from every one of the rooms / apartments its just speechless.
Great venue for events and weddings!!
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Date of stay: January 2016
Value
Rooms
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It's nice to look at from the outside, but don't stay here. The place smells like cheap soap and the restaurant is bad. As I checked out 4 hours after check in, nobody seemed to care or question why I did so. I asked for a refund and never got one. Please don't waste your hard earned money here (I lost 800 USD).
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Date of stay: February 2013
Value
Rooms
Location
Cleanliness
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for four days in December, just a week before the high season began. The hotel was lovely, we had a very nice room with a big terrace and the garden and pool areas were lovely. However you should be aware that the restaurant is closed during the week outside of high season- it wasnt even possible to have a snack by the pool-the nearest places to eat are in Punta - 15 km away so a car is essential.
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Date of stay: December 2006
Value
Rooms
Location
Cleanliness
Check-in / front desk
Service
Business service (e.g., internet access)
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am loathe to write a negative review, especially for a property as beautiful as Casapueblo, but the experience I have had with the hotel has been quite disappointing. On a brief sojourn from BA, I came with the expectation that I would be able to work remotely using the hotel's wi-fi. However, in the wake of a recent storm, the Internet has not been working. I was told the issue would be resolved within an hour, only to find out the problem had not been fixed. I was directed to a nearby (~10 min) gas station for Internet use. Upon returning, the issue was still unresolved and I was told by the front desk that the wi-fi would not likely be fixed tomorrow, either. I asked about canceling the reservation as I could not stay given the circumstances, and I was ultimately told that this request could not be honored given the "72-hour cancellation policy" - basically "tough luck". With nightly rates in excess of $350, this response is unacceptable, especially given that the trip itself was predicated on being able to work remotely. Management's apathy and terse response is unbecoming of a boutique hotel which should be best-in-class. Customer service is clearly not a focus.
Stay for the view and in spite of the aging fixtures and hope that you have no serious issues for which the hotel will surely not be accommodative. Otherwise you'll be back at the gas station, as I am, to warn other potential guests while booking another hotel.
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Date of stay: March 2014Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Punta Ballena area.
PRICE RANGE
₹10,079 - ₹22,594 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casapueblo hotel punta del este, casapueblo uruguay
LOCATION
UruguayMaldonado DepartmentMaldonadoPunta Ballena
NUMBER OF ROOMS
72
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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