Restaurant and bar closed until January despite showing as open on the website. TV not working in room or in public areas. Pool dangerous with no handle to hold onto getting on or out. Pool bar closed. Water in pool dirty and with leaves etc in it.
After cycling around 60km we arrived at this hotel. We were very kindly met by the receptionist who was more than helpful in letting us store our bikes securely at the back of reception and also showing us to our room. We went directly to the swimming pool which was beautiful. An absolute paradise after spending all day in the Uruguayan sunshine! The room was spacious with a large, very comfortable bed. There was a tv, fridge and small balcony overlooking the gardens and swimming pool plus ample storage space. We had a really lovely stay in this hotel and the reception stuff were very helpful.
I got there by accident on the way to Montevideo attracted by the pictures on the net. What the web does not make you see are the conditions of the restaurant / breakfast: apart from being more depressing of an African lodge in cattive acque, the hygienic conditions are shocking! I skip the details. The rooms are comfortable, newly redone in a cheap way, but decent, and the beds are comfortable. The pool is great, although there is music apparatus on one edge that, if falls into the water pushed by a running child, could make a massacre. But they assured me that the fuses will blew out, and would not happen anything! Very reassuring! Those poor people who have been hired to solve the multiple problems of the hotel, are left to themselves without a minimum of direction nor a budget from the totally absent property, buisy in drinking Mate somewher else. Why do you want to open a hotel, I say, if you do not put a minimum commitment, and claim that prices, when compared to others of the surroundings, ridiculous. Comparable to an old Mid West Motel, but with a better pool ... hoping that the music system will not fell in water!…
Visited for 6 days with my wife ( 62 & 60 ) beautiful boutique hotel on the edge of the sea, everything was spot on but we found it difficult to find average prices for eating out. Very expensive area , be aware if you are on a tight budget. We visited the supermarket for made lunches and bottles of wine . Other than that, best hols ever. Had 2 weeks in Argentina visiting Buenos Aires , El Calafete , Bariloche and Iguaza Falls. Absolutely fantastic.!!!
They advertise as 4 stars, the only thing that is 4 stars is the sq meters of the room, other than that, this is not even 2 stars, in 5 days there, they didnt change the bedsheets ONCE.. never.. the room was noisy, there is a disco on the other part of the hotel (the hotel is actually 2 hotels, the other side is called Chihuahua resort and is a nude hotel) and the music from the disco was VERY loud on our room.. the place was build with very VERY cheap materials, the room had NO POWER OUTLETS at all.. so forget about charging your cellphone or laptop, wow.. the room didnt even have a PHONE.. come on.. No PHONE on a 4 star hotel? no room service, actually NO SERVICE, they didnt let a friend of us past the front gate.. so they must wait for you outside, in the deserted street.. under the sun.. there are construction debris all over.. and about some reviews here that give it 5 start.. well those reviewers also gave the hotel next door 5 start (same owner) so take them with a grain of salt.. btw the hotel is in a quiet area .. kinda far from downtown punta del este.. but thats not an issue.. and its closeby to the beach…
It advertises itself as a 4 star resort. It's not even a 2 star. The rooms are not finished, there are still holes on the walls, the shower head was broken, the workmanship of the room and overall place is very shoddy. There is not even a phone in the room! WiFi is advertised, but nonexistent, except by the tiny reception area. There is only 6 parking spots within the gates, and this hotel is actually in a very remote area, not Punta del Este, as they advertise. it took us half and hour driving to get to Punta. The rate charged was outrageous for what we got. The only good thing was the cold air conditioning in the room. The included breakfast was very poor, consisting of watered down OJ and a couple of slices of bread with a slice of ham and cheese... I can go on and on... Definitely do not come here!…
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