Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
I and my husband went for a weekend trip to this place on 5th Aug 2017. We booked it through booking.com as we liked the pictures. After reaching we were highly disappointed. For rs. 1600 we got a dirty room. The plug points were not working properly. Even the ac was not working and when we complained a housekeeping staff came to check then he went missing till we called them up again after waiting for 30mins. The rooms were not clean. Room service was pathetic. Had to wait for an hour to get a bottle of water. You get a weird feeling after entering the room. Its so dirty that you will feel that even a railway station waiting room is much better. The curtains, the sofa, the chairs, everything is dirty. On 4th floor you dnt get any individual room. Its like a 2bhk or 3bhk flat. You get 1 room and if there its peak time someone else gets the other room. One more thing, don't fall for the beautiful pictures they have posted in google. Please check the pictures i am posting.
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Date of stay: August 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_LLCC, Manager at The Lake Land Country Club Residency
Responded 20 Aug 2017
We thank you for giving us opportunity to serve you and we are saddened that we were not able to serve you as per your expectation. In order to get you exact feedback as we would like to rectify the same and improve our services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall experience was not good. Property is big but not maintained properly. Rooms are having dampness on walls which gives stinking smell and not good for asthmatic patients. No proper room service. We have to pay tips to them to get service. Food quality was not so good. It is quite far away from the city so while leaving the hotel getting cabs was a problem.one has walk quite a lot(almost 300-400 mtrs from the rooms to the conference halls. Although there seems a passage but that is closed.
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Date of stay: September 2018
Value
Rooms
Service
Trip type: Travelled with friends
Room Tip:Â ground floor rooms are slightly better ...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First of all the hospitality is not at all up to the mark. Hardly you feel any difference between a lodge/guest house and a resort. Surrounding location is really pathetic and that will make you skeptical about the venue. Honestly I wouldn't recommend it to be a place where you can spend with your family. You would really feel you are in a slum the moment you come out of it. Swimming pool rest rooms are untidy and you would really wonder why you choose the place. Most importantly the behavior of the staff members could have been more professional..
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Date of stay: June 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very bad service. No dedicated staff and bad coordination. Not recommended at all. Food was ok. Room was very far from the restaurant. Overall experience is not good. Service charges 500/- extra for cocktails per bottle where actually no service has been provided not even they have served ice. After asking for many times few potato chips have been given. After that Soft drinks also not available. Very bad experience.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
In heart of the city, from old kolkata to 10 kms & airportnto 21 kms, specioua greeny lawn. Maintained swimming pool. Room is average & rasturant food is testy & yummy, but menu need to improve. All the best...
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were there for 5 days. When we saw via internet it looked very attractive and promising. But the moment we arrived there the front desk people did not have a clue about our booking . Rooms were not clean and the workers quality is a third class one. Never saw such unprofessional approach to the guests. We had booked three double rooms but they said the complimentary breakfast was only for four people?! How absurd! The dining room staffs stared at us rudely. We really regretted our stay. When I asked for the GM 's contact number, they gave me a wrong number. Usually I am a peace loving person but this hotel really made me lose my cool. I strongly advise not to go there ever in your life. Sorry!!
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Date of stay: October 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do not be fooled by the pictures, this is not the actual hotel. The actual hotel is a run down building, with damp, around the back. We booked here and refused to stay. My daughter burst into tears when we entered the grotty lobby, it was that bad. I refused to stay and we moved to Holiday Inn instead. No way on the planet that this is a three/four star hotel. One star is over the top. I booked by credit card and will be reclaiming the cost due to fraudulent misrepresentation. At some point I will add all my pictures and you can then decide for yourselves.
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Date of stay: February 2018Trip type: Travelled with family
Room Tip:Â Avoid at all costs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No Facility At all. Serving Stale Foods All facilities are closed . Gym, Game Room, Boating all facilites are closed. No Resturant a or services are nearby and you are bound to eat stale food served by them at hefty prices. Please never make any booking at the same
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Date of stay: June 2017
Location
Service
Trip type: Travelled with family
Room Tip:Â It not more than a dharamsala or guest house.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_LLCC, Manager at The Lake Land Country Club Residency
Responded 20 Aug 2017
We thank you for giving us opportunity to serve you and we are saddened that we were not able to serve you as per your expectation. In order to get you exact feedback as we would like to rectify the same and improve our services.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had the misfortune of attending a wedding ceremony over here in November 2019. The place is infested with mosquitoes and bugs, the pool has a visible layer of insects floating on top. The common urinals are arguably the worst I have ever seen. The run down dirty rooms are hosted in a dilapidated building like a haunted building with a swarm of mosquitoes waiting to greet you in the elevator. The rooms are huge but dirty without towels. The property is huge and is designed well but in its current state of disrepair, it is not fit for conducting hospitality business.
The municipality should force these guys to drain the swimming pool if they cannot filter the water. Pictures of the toilets have been attached for your reference.
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Date of stay: November 2019
Location
Service
Sleep Quality
Room Tip:Â Avoid this stink hole, save time money and health
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Saw a lucrative offer and booked a room for a night. Don't be taken away by the images on net. On reaching the hotel, came to know that the room is in an apartment. Dirty rooms,torn curtains,paints peeling off, foul smell, shabby sofas, blanket with holes, water given in used disposable bottles,broken eye hole,and you name all negatives and they have it. Went for lunch to one of their restaurant, food is pathetic. When the server was informed, he just smiled and no further reaction🙄. Just wanted from spend sometime in the pool, the pool attendant didn't allow us in as we refused to buy their swim costume-why should I as we had shorts and t-shirts that were 100% polyester. Approached their admin officer-Mr.Mir and he also said that the attendant's decision was final😂😂.. Then met Mr.Debjeet(Thier club manager who was adamant and said that we need to buy their costumes but exactly was not clear why! If someone is not comfortable in their costumes, what does one do??? The attitude of staff is like that of a government Dharamsala and I don't understand if they really don't want to help guests or don't have either authority..
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Howrah area.
PRICE RANGE
₹2,171 - ₹2,431 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalHowrah DistrictHowrah
NUMBER OF ROOMS
108
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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