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PARKROYAL Parramatta

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Traveller (162)
Room & Suite (65)
Dining (19)
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Overview
  • Excellent45%
  • Very good40%
  • Average10%
  • Poor2%
  • Terrible3%
Travellers talk about
“fuel voucher”(28 reviews)
“the club lounge”(16 reviews)
“under renovation”(16 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from PARKROYAL Parramatta
Special Offer: Save 10% plus breakfast
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Offers from PARKROYAL Parramatta
Special Offer: Save 10% plus breakfast
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,061)
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Traveller rating
454
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All reviewsfuel voucherthe club loungeunder renovationbuffet breakfastegg stationcorner roomking roomfresh juiceparramatta parkmake your ownfull buffetroom servicechurch streettrain stationsaturday nightrestaurant stripcentral location
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21 - 25 of 1,048 reviews
Reviewed 20 March 2018 via mobile

Where to start? So on arrival 2 rooms had been cancelled. Then we had to share our room with others. 4 days after checking out realised I was charged over $1100 for a $400 room. I have been on phone for 3 days asking for...More

1  Thank Mitzigirl50
Response from GMPRSYP, General Manager at PARKROYAL ParramattaResponded 4 weeks ago

Dear Mitzigirl50, Thanks for your feedback - I have followed up with our reservations team who have advised that the rooms you booked and paid the agent for were not actually available and that the on line travel agent was wrongfully selling sold out inventory....More

Reviewed 19 March 2018

We came for the Ed Sheeran concert. Location was fantastic, close to the free bus shuttle, train station and shops. Lovely restaurants surrounding the hotel but we didn't get the chance to try due to timing. I will definitely come back tot his area.More

Review collected in partnership with Pan Pacific Hotels Group
Thank Ton1022
Response from GMPRSYP, Rooms Division Manager at PARKROYAL ParramattaResponded 21 March 2018

Dear Ton1022, Thank you for your review and for choosing to stay at PARKROYAL Parramatta for your recent event in the area. We are thrilled you enjoyed your time with us and look forward to welcoming you back again in the near future. Kind regards,...More

Reviewed 11 March 2018 via mobile

I stayed at the Parkroyal for four days on a business trip. I was pleasantly surprised by the warmness of the staff. Check in was breezy and the lady who I dealt with was genuinely good at her job and her manner was lovely without...More

1  Thank Sarah J
Response from GMPRSYP, General Manager at PARKROYAL ParramattaResponded 14 March 2018

Dear Sarah J Thank you for your review and valued feedback from your stay at PARKROYAL Parramatta. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. I greatly...More

Reviewed 10 March 2018

What an excellent Hotel, loving up to its ratings. Ia 2 night stay in one of tbe king room with club room statis. The room itself has a comfortable king size bed, a roomy batheoom with all the toiletries, thete is a stocked bar fridge,...More

1  Thank Brock P
Response from GMPRSYP, Hans Joachim at PARKROYAL ParramattaResponded 13 March 2018

Dear Brock P, Thank you for your review and providing feedback on your recent stay at PARKROYAL Parramatta. We are thrilled you enjoyed a high quality experience throughout your stay and the team look forward to you returning to the hotel again soon. Kind regards,...More

Reviewed 9 March 2018

A parkroyal hotel represent the standard of 4.5 star. However what i can classified as 3 star hotel service.They are no provide universal socket and universal adapter, therefore they requesting you to purchase locally ( 13 AUD). Second, If you plan to stay more than...More

Review collected in partnership with Pan Pacific Hotels Group
Thank ong1986
Response from GMPRSYP, Rooms Division Manager at PARKROYAL ParramattaResponded 12 March 2018

Dear ong1986, Thank you for your review and taking time to provide feedback from your recent stay with us. All feedback is important to us to ensure we are maintaining the high standards we have here at PARKROYAL Parramatta. We We apologise your experience with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Pool
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$ 118 - US$ 249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Parramatta
#3 Business Hotel in Parramatta
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 118 - US$ 249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Parramatta
#3 Business Hotel in Parramatta
Room types
Suites, Non-Smoking Rooms
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Traveller (162)
Room & Suite (65)
Dining (19)
Pool & Beach (2)
Questions & Answers
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Trish C
26 September 2017|
Answer
Response from GMPRSYP | Property representative |
Hi Trish, sorry for the delay in our reply - to answer your question - no the pool is not heated. During the Spring months the temperature is around 18-19 degrees. In Summmer months it is around the 23-24 degrees. Trust... More
0
Votes
leed2652017
1 May 2017|
AnswerShow all 2 answers
Response from puddles2539 | Reviewed this property |
Hi Parramatta is on a river and not near the beach. It has a river cat that will take you right into Sydney harbour/darling harbour and the wharf is right near apartments
1
Vote
wonderfulwendy57
19 March 2017|
AnswerShow all 2 answers
Response from GMPRSYP | Property representative |
Dear wonderfulwendy57, All of our room types have King beds except for our Twin Rooms which has 2 double beds. For 2 adults and 1 child, you have 2 options: 1. Booking a Twin Room 2. Booking any other of our room types... More
0
Votes
Room Tips
"Club rooms are worth the extra $"
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"I was on the 12th floor looking back towards the new Parra stadium. Very nice views."
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"As for a high as possible"
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"Rooms facing away from Phillip Street."
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