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PARKROYAL Parramatta

1,028 reviews
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Traveller (145)
Room & Suite (59)
Dining (5)
Overview
  • Excellent45%
  • Very good40%
  • Average10%
  • Poor2%
  • Terrible3%
Travellers talk about
“fuel voucher”(28 reviews)
“club room”(14 reviews)
“under renovation”(16 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Offers from PARKROYAL Parramatta
Special Offer: 20% off Summer Getaway
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,028)Write a Review
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161 - 165 of 1,015 reviews
Reviewed 12 July 2017

We found out during the check in process that it had been 14 years since we stayed here last. The place overall was of a high standard and had not dated (more than likely refurbished some) since we were last there - very good. Only...More

Review collected in partnership with Pan Pacific Hotels Group
Thank Schooner69
Response from GMPRSYP, General Manager at PARKROYAL ParramattaResponded 14 July 2017

Dear Schooner69, Thank you for your review and feedback from your recent stay with us. We are thrilled you returned to us after 14 years and hope you enjoyed your return experience. When booking a room, our rates allow a maximum of 2 adults and...More

Reviewed 11 July 2017

Lovely property that is well appointed and about 10minutes walk from Westfield Parramatta shopping centre and train line. I stayed here for a conference and the hotel coped well with the large group. Catering was delicious and meal options interesting and well cooked. My room...More

Thank Peta T
Response from GMPRSYP, Rooms Division Manager at PARKROYAL ParramattaResponded 13 July 2017

Dear Peta T, Thank you for your review and valued feedback from your recent stay. We are pleased you enjoyed your experience at PARKROYAL Parramatta and made use of our centralised location to various forms of public transport. The team look forward to welcoming you...More

Reviewed 11 July 2017

Room and Facilities were superb - quality and cleanliness. Some hotels in the vicinity can offer better value - im assuming that at my time of reservation, this hotel was just a bit more expensive than usual. Internet bandwidth can be improved. Service was excellent....More

Review collected in partnership with Pan Pacific Hotels Group
Thank Kevin C
Response from GMPRSYP, Rooms Division Manager at PARKROYAL ParramattaResponded 12 July 2017

Dear Kevin C, Thank you for your review and for choosing to stay at PARKROYAL Parramatta for your recent stay in the area. Our pricing and rates are based on the demand in the area and peak times, therefore can be more to stay on...More

Reviewed 9 July 2017

Stayed here for three nights while in Parramatta for a wedding. Check in and check out was fast and efficient. Dined twice in the hotel restaurant; the food and service were very good. (There are a lot of local restaurants around, of a wide variety,...More

Thank DrFaustus
Response from GMPRSYP, General Manager at PARKROYAL ParramattaResponded 12 July 2017

Dear DrFaustus, Thank you for your review and choosing to stay at PARKROYAL Parramatta for the wedding you were attending that bought you to the area. We are thrilled you encountered a high level of service and found our centralized location perfect for your needs...More

Reviewed 8 July 2017 via mobile

I usually stay at another venue but it was unavailable. Good hotel room with a nice work space for business travellers. Room was very comfortable but the bathroom was tiny. Staff were first class; only issue was a noisy air conditioner in room. But the...More

Thank PeterKatrina6269
Response from GMPRSYP, Rooms Division Manager at PARKROYAL ParramattaResponded 12 July 2017

Dear PeterKatrina6269, Thank you for your review. We are pleased you chose to stay at PARKROYAL Parramatta as an alternative to your usual place of accommodation. We appreciate your feedback on the air conditioning, this has been passed onto our Chief Engineer for review and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Pool
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$ 125 - US$ 304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Parramatta
#3 Business Hotel in Parramatta
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 125 - US$ 304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Parramatta
#3 Business Hotel in Parramatta
Room types
Non-Smoking Rooms, Suites
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Traveller (145)
Room & Suite (59)
Dining (5)
Pool & Beach (2)
Questions & Answers
Ask a question
Trish C
26 September 2017|
Answer
Response from GMPRSYP | Property representative |
Hi Trish, sorry for the delay in our reply - to answer your question - no the pool is not heated. During the Spring months the temperature is around 18-19 degrees. In Summmer months it is around the 23-24 degrees. Trust... More
0
Votes
leed2652017
1 May 2017|
AnswerShow all 2 answers
Response from puddles2539 | Reviewed this property |
Hi Parramatta is on a river and not near the beach. It has a river cat that will take you right into Sydney harbour/darling harbour and the wharf is right near apartments
1
Vote
wonderfulwendy57
19 March 2017|
AnswerShow all 2 answers
Response from GMPRSYP | Property representative |
Dear wonderfulwendy57, All of our room types have King beds except for our Twin Rooms which has 2 double beds. For 2 adults and 1 child, you have 2 options: 1. Booking a Twin Room 2. Booking any other of our room types... More
0
Votes
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1234
Room Tips
"pillows were disappointing- next time I will just take my own."
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"Stay elsewhere"
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"Pay a bit more for a club floor room. Very nice. Food at the bar was good too."
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"For couples ask for single beds you can get a better sleep. Also Value is not always available you need to..."
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