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Novotel Sydney Parramatta

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Novotel Sydney Parramatta
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906 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Sydney Parramatta
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Showing 894: English reviews
Sydney, Australia
Reviewed 12 March 2017 via mobile

Booked the Novotel for 2 nights through a third party site which I was linked to by tripadvisor and paid in full - about $80 cheaper this way. Upon checkin front desk lady couldn't find my booking and made me feel like I was lying - like that's what I live to do, jeepers. After proving my booking through emails...

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Helpful?
Thank lafon1
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Iafonu Thank you for taking the time to post your review on TripAdvisor. Please accept my sincere apologies for the mix-up with your reservation and the subsequent inconvenience caused to yourself following. I am please to hear your room and bar experience was better. If it is not too much trouble I would be grateful if you can contact...

Lapstone
Reviewed 11 March 2017

Couldn't fault the Novotel Parramatta in any way. It is three or four blocks from the central shopping area and Parramatta railway station. Very polite and helpful staff, spacious reception area and extremely good food served in the restaurant at very reasonable prices. Nice bar area too. I was upgraded to a very nice suite with lounge room and comfortable...

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Helpful?
Thank ShepLapstone
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear ShepLapstone It is great to hear you enjoyed your recent stay with us at Novotel Sydney Parramatta. It is always a pleasure to share great feedback with the team. I look forward to welcoming you back on your next visit to Parramatta. Kind regards Stephen Wills General Manager

Batemans Bay, Australia
Reviewed 9 March 2017

i would like to thank the staff for a great weekend away everything we needed was there and the buffet breakfast was awesome great location close to the CBD so if you are going to stay Novotel Parramatta is the place to go

Review collected in partnership with Accorhotels.com
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Helpful?
Thank U5414BMmicheller
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear U5414BMmicheller Thank you for taking the time to pass on your excellent comments after your recent stay with us. I am very pleased you enjoyed your stay. I look forward to welcoming you back to Novotel Sydney Parramatta in the near future. Kind regards Stephen Wills General Manager

Brisbane Region, Australia
Reviewed 6 March 2017

When we arrived, air conditioning wasn't working - rooms can get stuffy as there's only 1 window that partly opens. Staff were terrific and moved us quickly and easily but the place seems to be very run down.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank U3951OXjb
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear U3951OXjb, Thank you for taking the time to write your review and for your patience with our air conditioning in your room. I am happy to hear that our staff could provide you with excellent service and could move you quickly. It is our hope that we can better serve you in the near future. If I can be...

Sydney, Australia
Reviewed 6 March 2017

The Novotel has good conference facilities on the ground floor with are multifunctional - can be opened up for large groups or closed down for smaller groups. Restaurant is not adequate for a business lunch.

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Helpful?
Thank Keith G
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Keith G, Thank you for taking the time to write your review. Your feedback regarding our conference facilities and restaurant are valuable to us. We do hope to welcome you back to the hotel in the near future. If I can be of any further assistance please contact myself directly. Kind regards, Stephen Wills General Manager

Oz
Reviewed 5 March 2017

I have stayed at the Novotel Parramatta for quite a few years now and during that time the standard has seriously declined. The rooms are drab and dirty and in high need of maintenance. I had to leave a note for the cleaner to ask them to clean a wall in the bathroom as I couldn't look at it. No...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank PearlyOz
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear PearlyOz, Thank you for taking the time to write your review on your recent stay with us. Your comments regarding our rooms are extremely concerning to us. It is disappointing to hear that your experience did meet your expectations on this occasion. Please accept my sincere apologies. It would be good to speak with you personally about your experience...

Australia
Reviewed 3 March 2017 via mobile

I think adequate sums it up. I arrived at 3pm but wasnt able to check in as my room wasnt ready. Room size was fine and it was clean enough. Air conditioning was quite noisy. Mini fridge was also noisy and I turned it off so i could sleep. The windows open a little bit which is nice. Shower head...

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Helpful?
Thank Viagar
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Viagar, Thank you for taking the time to write your review on your recent stay. It is disappointing to hear that your room did not meet your expectation on this occasion. Your feedback and comments are valuable to us and will be passed onto our Housekeeping Team as we strive to provide top quality service for all our guests....

Sydney, Australia
Reviewed 1 March 2017 via mobile

Novotel is a great and popular conference venue. The restaurant and its menu is very good. However I I was on the first floor and the room needs an Upgrade. The in room lighting is poor and no desk light making work a challenge. The high step into the shower is also a challenge and a hazard for a senior...

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Helpful?
Thank Layol
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Layol, Thank you for taking the time to write your review on your recent stay with us. It is great to hear that you enjoyed your meals in our restaurant. Your feedback is valuable to us and it is disappointing to hear that our rooms did not meet your expectations on this occasion. Not all of our rooms have...

Sydney
Reviewed 1 March 2017

Room is clean in general, but in-room safe not working at all probably without power, no spare cloth hangers in the wardrobe, two housekeeping staff members unnecessarily knocked our door and disturbed our stay between 10 and 11 in the morning, one asked us when we were going to check out, and the other wanted to check the stocks in...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Michael C
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Michael C, Thank you for taking the time to write your review. Your feedback and comments regarding our Housekeeping are valuable to us and will be passed onto the staff and team and we strive to provide top quality service for all our guests. If I can be of any further service please contact myself directly. Kind regards, Stephen...

Brisbane, Australia
Reviewed 22 February 2017

The Novotel at Parramatta is at the usual high standard of the group. This one is well located for easy access to many attractions and facilities including the Riverwalk, the Town Hall Square and the Westfield Shopping centre.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Peter M
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Peter M, Thank you for taking the time to write a great review on the Novotel Sydney Parramatta. It is fantastic that you find our location central in Parramatta CBD. We look forward to welcoming you back to the hotel again for your next stay. Kind regards, Stephen Wills General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Discover the exciting and diverse location of the 4.5 star Novotel Sydney Parramatta! Located in the cosmopolitan restaurant and bar precinct of Parramatta, this internationally branded hotel offers 194 accommodation rooms and caters to both the corporate or leisure traveller alike. After enjoying a relaxed day out with friends or a long day at the office, retire to your home away from home and be greeted by a friendly smile in the warm ambience of our Parramatta Hotel. Tantalise your taste buds in the hotel's Two Forks Restaurant and Bar serving modern Australian cuisine. If you are feeling energetic, why not take advantage of the extensive leisure & parking facilities and treat yourself to a dip in the hotel's heated pool and spa. ... more   less 

Additional Information about Novotel Sydney Parramatta

Address: 350 Church St, Parramatta, New South Wales 2150, Australia (Formerly Sebel Parramatta)
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: ₹ 6,870 - ₹ 12,649 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sydney Parramatta 4*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Hotels.com, ACCOR, Hotwire, Agoda, TripOnline SA and HotelQuickly so you can book your Novotel Sydney Parramatta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Sebel Parramatta Hotel Parramatta
The Sebel Hotel Parramatta
Hotel Style:
#8 Luxury Hotel in Parramatta
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Sydney Parramatta staff and other travellers.
4 questions
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Questions? Get answers from Novotel Sydney Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure now but the room looked towards Church Street and was great”
teabrock, 8 Apr 2017 | Read review
“If you need some light and like curtains open check if room overlooks a public walkway in next building!! See pic of adjoining walkway”
millsy123, 5 Apr 2017 | Read review
“The buffet closes at 9.30am!! Get there early :)”
nozkezj, 30 Mar 2017 | Read review
“The King Spa Suite is definitely worth the upgrade. They are all on the top floor & all have great views!”
anthonymR3698MP, 12 Jan 2017 | Read review
“Higher floors are better, but make sure that the AC is working”
41hafizr, 10 Jan 2017 | Read review
5 of 5