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Holiday Inn Parramatta

Hotels.comUS$ 121*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 121*
US$ 123*
US$ 121*
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Holiday Inn Parramatta
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383 Reviews from our TripAdvisor Community

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Showing 374: English reviews
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Reviewed 2 days ago NEWvia mobile

Me and my friend visited Sydney last weekend and was extremely satisfied with service of the hotel overall. Night Manager on duty Steve was so pleasant and welcoming . He made our stay very comfortable and looked after all our request with great attitude. Would definitely look forward to visit again for our next Trip. Regards , Mansi Patel

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Helpful?
Thank Mansi P
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi Mansi Greetings from Sydney! Thank you for your review of our hotel. We are very pleased to read that you enjoyed your stay with us. Guest service is something every one of our staff takes great pride in. We will most definitely pass on your compliments to Steve. Look forward to welcoming you back to the hotel! Sincerely Sherene...

Reviewed 5 days ago NEWvia mobile

Needs a refresh looking tired outside, no staff to open doors or help with bags. Pool was on the cool side. Charging for wifi in 2017 really! Charges for parking at there own on site parking its all about the $$$$ and less about customer experience. Positives staff friendly, nice breakfast and our family apartment was a good layout. Glass...

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Helpful?
Thank Tonetonytone
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Dear Tonetonytone Thank you for your patronage and for taking the time to provide feedback. We apologize for the inconveniences you faced during your stay. You will find that parking and Wi-Fi is normally chargeable at 4-star hotels in the area. In our hotel, guests do enjoy daily 30-minute complimentary Wi-Fi in our Lobby, or our loyalty club members can...

Melbourne, Victoria, Australia
Reviewed 2 weeks ago via mobile

We stayed over last weekend . Rooms were clean . There was not enough power sockets in the rooms . Beds were comfortable. Shower clean , water pressure good . There is a pub across the road , bands played until 1am on the Saturday night . This could be heard from our 6th floor room . Breakfast was ok...

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Helpful?
Thank Johnathon W
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Dear Johnathon W Thank you for your patronage and for taking the time to provide feedback. We apologize for the inconveniences you faced during your stay. Your comments have been shared with the relevant teams within the hotel, to ensure the same does not happen again. On the other hand, we appreciate your positive comments that you liked our room...

Reviewed 3 weeks ago via mobile

I had booked 2 adults for 2 nights. Confirmed as such on the phone on the day. Arrive to find its for 1 night. Come morning and trying to fix booking they wanted to charge an extra $150 for the night on top of the normal rate. Then went to get breakfast which was confirmed as being in the package...

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Helpful?
Thank Tristan C
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Dear Tristan C Thank you for choosing us on your return stay. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We appreciate your feedback on the service, which has been shared with the relevant teams within the hotel, to ensure the same does not happen again. Please ring us...

Reviewed 23 March 2017 via mobile

We booked for 2 adults and 2 children. However the sofa bed wasn't out when we arrived which it usually is. No problem as when I checked it was made up. However late that night I realised we only had towels for 2 guests and also cups and pillows for 2 guests. Lucky my daughters had brought their own pillows...

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Helpful?
1Thank Rachael P
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi Rachael P Thank you for your loyalty, and for taking the time to provide a review of your recent visit. It is pleasing to hear that you enjoyed your stay and liked our location. We sincerely apologize for the inconveniences you faced, as that is not up to our normal standards. Your comments on the inadequate amenities have been...

Newcastle, Australia
Reviewed 18 March 2017

Had a nice stay. The room was clean and suited our purposes - quiet and comfortable place to sleep. My son and I liked the pool even though it was coolish and started to rain. We had a nice meal in the restaurant, a shame we could not join the buffet breakfast the next morning as we had to leave...

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Helpful?
1Thank PBM2010
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi PBM2010 Thank you for choosing to stay with us and for taking the time to provide a review. We are very pleased to read that you enjoyed your stay, our facilities and location. We sincerely appreciate your kind recommendation and look forward to welcoming you back! Sincerely Sherene and Holiday Inn Parramatta Team

Singapore
Reviewed 18 March 2017 via mobile

Stayed for 4 nights. Room is spacious and comfortable. Located about 10 mins walk from the Parramatta station. There is an Irish pub directly opposite the hotel entrance. Breakfast was standard. Not many convenient stores nearby though. Quite a number of tour groups staying at the hotel and that it could be pretty noisy during breakfast.

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Helpful?
1Thank hmsg128
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi hmsg128 Thank you for taking the time to provide us with feedback. We apologise for the inconveniences you faced during your stay. On the other hand, your positive comments on our location and comfort of our rooms are most appreciated. There are convenient stores around the corner on Church Street and Westfield Shopping Town is located just a short...

Sydney, Australia
Reviewed 17 March 2017

Only stayed one night, the night Adele was in town but that was not the purpose of our stay. Reception staff friendly and helpful and looked after my luggage while I went and parked the car, plenty of available spaces there and only $15 for the night. Room had its own lounge room with a tv and we also had...

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Helpful?
1Thank ELIZABETH C
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi ELIZABETH C Thank you for taking the time to provide such a nice review on your recent stay. It is wonderful to hear that service provided by our staff, the comfort and ambience of our hotel, and our facilities met with your expectations. We are also very appreciative of your feedback regarding the bathroom. We are working towards a...

Sydney, Australia
Reviewed 10 March 2017

Good size room, clean and in good condition, so no complaints there. However on checking out I was advised there is a surcharge, not only on AMEX, but on Visa card payments as well. Makes me feel like the hotel is trying to squeeze every last dollar they can out of their clients. I am an IHG Club member but...

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Helpful?
1Thank mickyc987
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi mickyc987 Thank you for being a valued member of IHG Rewards Club, and patronage. It is very nice to know that you liked our rooms. We extend our apologies in not meeting your expectations regarding our credit card surcharge. We appreciate your comments and will share these with the team. Similar to other 4-star hotels in Sydney, there is...

NSW
Reviewed 2 March 2017 via mobile

This was one of those hotels you can walk in and instantly feel comfortable and "at home". Well appointed with great attention to detail. The bed was comfortable and the rooms very quiet. A choice of pillows in the room was a nice touch. I ordered room service, it was delivered quickly and was delicious and reasonably priced. I was...

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Helpful?
1Thank MrsYard
Sherene T, Manager at Holiday Inn Parramatta, responded to this review

Hi MrsYard Thank you very much for choosing Holiday Inn Parramatta on your recent visit. We are appreciative of your recommendation and compliments on our rooms, amenities and dining. It is extremely pleasing to hear that you enjoyed your stay with us and wonderful to read that your had an opportunity to dine in-room and enjoyed the meal. We look...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Holiday Inn ParramattaSet in the heart of Western Sydney’s commercial district, Holiday Inn Parramatta offers accommodation within walking distance of major retail, commercial & transport interchanges. With 181 Deluxe guest rooms including 30 Spa Suites, the Holiday Inn Parramatta is the perfect base for anyone vising Parramatta.With wireless internet access in guest rooms & all public areas, a heated outdoor pool and spa, on-site gym, 7 meeting and boardroom venues, plus undercover secure car parking; Holiday Inn Parramatta offers accommodation for all your needs. Our restaurant Twenty One Fifty offers daily buffet breakfast, and a la carte dining for lunch and dinner daily. The restaurant is fully licensed with an extensive wine list and offers a relaxed atmosphere with professional service. Our chefs bring his passion for food and his hearty personality to his kitchen and menu. Also open daily, The Lobby Bar offers wireless internet, a fireplace and a large plasma TV to catch up on any sport or news action; there is no better place to relax and unwind. If you’re searching for a function room or meeting space for your next event in Parramatta, or the Western Sydney region, look no further than the Holiday Inn Parramatta. The Anderson Ballroom boasts an abundance of natural sunlight and is completely pillar less making it the only one of its kind in the area. The flexible facilities can be combined or divided, depending upon the size of the group, enabling you to host any event, from a briefing or a board meeting to a wedding or birthday party, ensuring your Parramatta function is a success. ... more   less 

Additional Information about Holiday Inn Parramatta

Address: 18-40 Anderson St, Parramatta, New South Wales 2150, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: ₹ 6,889 - ₹ 14,308 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Parramatta 4.5*
Number of rooms: 181
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Hotwire, Expedia, Booking.com, Agoda, Orbitz, Travelocity, Priceline, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Holiday Inn Parramatta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Sydney
Sydney Courtyard
Hotel Style:
#6 Luxury Hotel in Parramatta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Parramatta staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I believe upper levels good for a nice city view”
556hasant, 1 Feb 2017 | Read review
“The function rooms we used were large enough for over 100 people with room to spare!”
leanner353, 21 Dec 2016 | Read review
“Westfield Mall near by about 5 minutes walk, and lots of restaurants. The hotel charges $15AUD per day for parking”
khalidm777, 18 Dec 2016 | Read review
“The suites are worth the extra room”
TaganRobson, 7 Dec 2016 | Read review
“Go somewhere else”
TGBowman, 23 Nov 2016 | Read review
5 of 5
Hotels.com
US$ 121* /night
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HolidayInn.comUS$ 123
Booking.comUS$ 121
TripAdvisorUS$ 121
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*Disclaimer
Prices are for 1 room, 2 adults
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