Incase you are a fan of water slides then this is the right place to be The food is not so good it’s better I carry your own food and appropriate swimming costume as if you want to buy from the resort it’s expensive certainly not the worth To use the food court it’s ok to buy soda and water to keep the staff happy but be prepared as service is poor and slow The saving grace is only water park
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Kunduchi food was OK. Could do better to ensure servings do not run out during meals. The rooms could do with better cleaning especially in bathroom and may be a face lift of bed linen? The kids games were best!
Kunduchi beach resort is always a good family getaway with great staff and good food. It's value for money and their service standards are commendable. Families with kids have many activities to look forward to, with a play area in the gardens and a water park adjacent to the resort is a definite plus point!
I’ve always wanted to visit Daresalaam. I have only been to Arusha and Zanzibar. So after rigorous searching we settled on Kunduchi Beach Hotel and Resort. White Sands had had a fire incident in mid 2018. So we avoided that one with the reason that some hotel facilities may not be accessible due to the fire and ongoing repairs would have been a nuisance. The date was 28th December 2018. The hotel is a little over an hour from Julius Nyerere International Airport. Dar is infamous for its weekday traffic. We took an Uber from the airport. The cheaper option compared to the taxis available at the airport. We had not arranged airport transfer. Generally Ubers in Tanzania are cheaper (cost per kilometer) compared to Nairobi Kenya. Arrival at Kunduchi BH&R was alright. Got there at 1pm. No cold drinks were provided on reception. Check in process took an hour or so. The hotel view from the entrance and reception is amazing. We requested rooms on the first floor. They were not ready so we had to wait for a bit which we did not mind. This is where the hotel dropped the ball. The A/C in one of the rooms wasn’t working well. It’s probably the A/C fan that was blowing solo. The floor was still dirty-walking barefoot in the room had one collect debris. It was a double room but they only provided towels for one. Ok, so nothing major to worry about, we knew if we reported the issues they’d be sorted asap. So we call the reception, from the room, and report. We then walk by the reception and report the issues as we headed to the Mawimbi restaurant. My fiancé heads back to the room, finds nothing has been done. She calls the reception to report once more. They send a technician to look at the A/C. He says it’s working but acknowledges that it is faulty and not blowing cool/cold air like the A/Cs in the other rooms. At around 7pm, we head back to the toom again. Nothing has been done. I walk to the reception and talk to a gentleman who picks up a pen and paper and writes down the complaints and promises they’d be worked on. We head for dinner. After dinner, we go back to the room. Still nothing has been done. At this point im so furious and head to the reception where i find a lady who listens to my issues. She elects to transfer us to a vacant room on the ground floor. We object. The rooms on the first floor had an amazing view and more privacy. There is a footpath that passes right infront of the rooms on ground floor so privacy may be an issue. So here we are, having checked in to the hotel at 1pm. We have raised complaints all day which were ingonred. If they had listened to us, and made a decision to transfer us to another room, we’d have gotten a room on the first floor seeing as most guests hadn’t checked in by the time we did. By this time, these frustrations were proving to spoil our holiday mood. So I decided to drop all complaints and try enjoy my stay there. Nobody goes for a holiday with the intention of complaining over and over and over. Waiters were probably stretched because orders took forever. The GP karting itself was a sham. We paid for three karts. One got spoiled during the race. The other didn’t have power so it was useless to race against the only other proper go kart. Breakfast and dinner were buffet. Food was bland. No variety. Sometimes the chef at the grill/choma section would disappear while guests waited for roast meat. Rooms was not cleaned daily, let alone the floor being sandy during check in and we had asked for it to be cleaned. Gym facilities were really really old. Gym instructor couldn’t care less that he had guests at the gym. He sat in his room playing with his cellphone. Beach was really smelly. Swimming pool was tiny to accommodate even half of the guests. To the good pointers now. There was a live band singing popular songs renditions. They really did a good job. The hotel room design was okay. The breakfast and dinner food selection was okay. Breakfast lacked bacon though. And during dinner, the chef at the barbecue area disappeared at some point while some people still wanted proteins from the grill. The lobby was beautiful and was a relaxing place to chill at. Loved chilling at the bar close to the beach, despite service here taking eons. The hotel architecture is very very beautiful 😍. Enjoyed my stay at Kunduchi beach hotel. Wouldn’t go back there but my fiancé says she would😅.…