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The Cheltenham Chase Hotel - A QHotel

Hotels.comUS$ 122*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 122*
US$ 122*
US$ 122*
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The Cheltenham Chase Hotel - A QHotel
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1,714 Reviews from our TripAdvisor Community

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There are newer reviews for The Cheltenham Chase Hotel - A QHotel
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Showing 1,705: English reviews
London, United Kingdom
Reviewed 2 weeks ago

Great hotel but little things needed to be sorted. Example the ordinary filter coffee was poor. Great staff and very committed but The staffing levels were not right. Only ordinary tea in rooms no green tea.

Review collected in partnership with this hotel
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Helpful?
Thank O54881
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear O54881. Thank you for your review. I am very pleased you enjoyed your time with us and that the team in particular made such a positive impression. I hope we will see you again soon. Kind regards Dan Kelly General Manager

WINDSOR, United Kingdom
Reviewed 2 weeks ago

This hotel is ideally situated for Cheltenham, Gloucester and the Cotswold villages. Accommodation is good and leisure facilities excellent. Reception staff are extremely helpful. Only downside is the service in the Dining room during busy times.

Review collected in partnership with this hotel
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Helpful?
Thank Gillian R
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Gillian R. Thank you for your review following your break with us. I am very pleased to hear you enjoyed your time with us and that the facilities and team made such a positive impression. We will certainly continue to try to improve what we offer to our guests in the restaurant. I hope we will be able to...

Maidstone, United Kingdom
Reviewed 2 weeks ago via mobile

Five miles outside of cheltenham town centre, I was surprised to pay £150 for a corporate rate. That said, it was spacious clean and had everything you'd need. Awkward cost hangars that are designed not to be stolen made me feel untrusted, as did the fact that the mini bar wasn't stocked. Overall ok, but not great vfm.

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Helpful?
Thank Andy S
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Andy S. Thank you for your review following your stay with us. I am glad you enjoyed your time with us. I hope we will see you again sooner rather than later. Kind regards Dan Kelly General Manager

Doncaster, United Kingdom
Reviewed 3 weeks ago

Like always, my wife and I recently stayed at the Cheltenham Chase while visiting her sister in Cheltenham. Check in was friendly and efficient by a young man- possibly by Moheb? He noticed that we stay here regularly and made a point of reminding us that we could call him whenever help was necessary. Following check in, we retreated to...

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Helpful?
Thank darrenmosley
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear darrenmosley. Thank you for your review following your break with us. I am pleased to read you enjoyed your time with us again and that you are planning to return in the future. I look forward to welcoming you. Kind regards Dan Kelly General Manager

London, England, United Kingdom
Reviewed 3 weeks ago

Staff here are very friendly and welcoming on arrival. The room was lovely and large, clean and had all you needed. The bed was also very comfortable which is rare in most English hotels! We stayed for work so didn't have the same agenda as other guests - we didn't get to use the pool or spa but the bar...

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Helpful?
Thank KateH87
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear KateH87. Thank you for your review following your business stay with us. I am very pleased to hear that you were so well looked after and that the team, the bar and breakfast made such a positive impression. I hope we will be able to welcome you back to the hotel next time you are in the area. Kind...

Manchester, United Kingdom
Reviewed 3 weeks ago

Very nice hotel, big car park, spa/gym/pool all of good quality. The staff were all very helpful and friendly and the hotel well maintained. Our standard double room was very spacious and quiet, as was the en suite bathroom. Bed was just right, and the surroundings quiet. However, the room was a little too warm (window opens but the air...

Review collected in partnership with this hotel
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Helpful?
Thank TmwManc
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear TmwManc. Thank you for your review following your stay with us over the bank holiday weekend. I am pleased to hear you enjoyed your time with us and that the team in particular made such a positive impression. We will certainly take on your feedback regarding breakfast and we are always looking to improve. I hope we will see...

Wedmore, United Kingdom
Reviewed 3 weeks ago

Efficient and courteous staff and a varied and good food restaurant made a very enjoyable weekend.The decor is attractive and furnishings comfortable.The bedrooms were clean and comfortable,the showers very good.We are expecting to return there soon.

Review collected in partnership with this hotel
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Helpful?
Thank NA N
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear NA N. Thank you for your review following weekend away with us. I am very pleased to hear you enjoyed your time with us so much. The team will be thrilled with the feedback so thank you for going to the trouble of writing. Kind regards Dan Kelly General Manager

Charlotte, North Carolina
Reviewed 3 weeks ago via mobile

Great check-in experience, front desk staff were very helpful with booking taxis, etc. Room was very nice and comfortable. Very nice accommodations and grounds. The restaurant and bar were problematic. Service was spotty at best. When seated for breakfast, I was asked if I'd like coffee, although orders one morning, it never arrived. Service at the bar was also slow,...

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Helpful?
1Thank photo999
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear photo999. Thank you for your review. I am glad to hear you enjoyed your time with us and that you were sufficiently impressed by reception, the bedrooms and the grounds. I am sorry that your experiences in the restaurant and bar were not so good. Please be assured we will continue to work on these areas in order to...

Gloucester, England, United Kingdom
Reviewed 3 weeks ago via mobile

We visited for a Spa day recently and had a wonderful day! The staff are friendly and in t treatment rooms, the practitioners are amazing - really skilled at their art! We both had a massage - in a double room - and felt winderful after the girls had worked on our particular "niggles". There is a relaxing room, which...

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Helpful?
Thank Fall3nAn831
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Fall3nAn831. Thank you for your review following your spa day with us here at The Chase. I am delighted to hear you had such a good time and were so well looked after. I hope we will see you again soon, next time you have an excuse to come and see us. Kind regards Dan Kelly General Manager

Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago

I was here for a conference, but the facilities would be the same for anybody. The room was clean, comfortable and big enough. The food was good, and the staff helpful. As a conference venue it was excellent.

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Helpful?
Thank Paul G
General M, General Manager at The Cheltenham Chase Hotel - A QHotel, responded to this review

Dear Paul G. Thank you for your excellent review of the Chase following your conference with us. I am really pleased to hear you had such a good time and that you were so well looked after. I hope to be able to welcome you back in the not too distant future. Kind regards Dan Kelly General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Cheltenham Chase Hotel is situated conveniently close to both Cheltenham & Gloucester and just minutes away from junction 11a of the M5. The Hotel boasts 122 contemporary, air conditioned bedrooms, all with flat screen TVs, tea & coffee making facilities and fridges. Hardy's Restaurant offers fantastic food in a light contemporary atmosphere overlooking the Cotswold Hills, whilst Hunters Bar and Lounge provides a relaxed area in which to enjoy a great range of food and drink. There is an extensive leisure club with great facilities including a pool, sauna, steam room and jacuzzi, a fully equipped gym and weights area and a Spa offering a full range of treatments. Complimentary WiFi is available throughout the Hotel. ... more   less 

Additional Information about The Cheltenham Chase Hotel - A QHotel

Address: Shurdington Road, Brockworth GL3 4PB, England
Region: United Kingdom > England > Gloucestershire > Brockworth
Price Range: ₹ 6,727 - ₹ 12,043 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cheltenham Chase Hotel - A QHotel 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
The Cheltenham Chase Hotel - a q Brockworth
Cheltenham Chase Hotel
Cheltenham Chase Brockworth
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Questions & Answers

Here's what travellers have asked, with answers from The Cheltenham Chase Hotel - A QHotel staff and other travellers.
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Questions? Get answers from The Cheltenham Chase Hotel - A QHotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's floor was just fine anywhere it seamed”
Mumbles33, 23 May 2017 | Read review
“We have never had a bad room”
dtilbury, 23 May 2017 | Read review
“No flannel bring your own”
O54881, 11 May 2017 | Read review
“219 was very nice”
KateH87, 7 May 2017 | Read review
“Improve the air conditioning”
TmwManc, 4 May 2017 | Read review
5 of 5
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US$ 122* /night
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Prices are for 1 room, 2 adults
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