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Excellence Playa Mujeres

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Excellence Playa Mujeres
Excellence Playa Mujeres
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11,260 Reviews from our TripAdvisor Community

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Showing 10,868: English reviews
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Sydney, Australia
Reviewed yesterday NEWvia mobile

Love love loved it! We stayed 5 nights back in July16 for our honeymoon. We upgraded to the Excellence club package (worth every cent) I normally find faults in all hotels, call me picky. This one delivered! From being greeted with bubbles on arrival to having a fresh towel put down whist your having a swim... every small detail considered....

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2Thank ddr3d
Cranford, New Jersey
Reviewed yesterday NEW

I just returned from the Excellence Playa Mujeres and can't say enough good things about the resort. The service was impeccable as was the food and our room. We upgrade to a Junior Suite with a plunge pool which was well worth the money. The attention to detail is like no other. All of the restaurants were outstanding but we...

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4Thank Cara S
Reviewed yesterday NEWvia mobile

Another wonderful 2 weeks at Excellence. Hats off to our favorite breakfast waiter Antoinio. I don't know how you remember all our favorites, but you made every day special. Thank you, to Baez our pool waiter who walked a hundred miles a day to bring us our drinks, even to the hot tub on a rainy day. Thank you to...

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3Thank Amy B
Calgary
Reviewed yesterday NEW

My wife and I returned from another fabulous holiday at the Excellence Playa Mujeres. I think that what keeps us coming back year after year is the service from the individuals at the resort. They honestly cannot do enough to ensure that your stay is a good one. Vilma was wonderful answering some queries that I had prior to our...

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4Thank BTS101
Dallas, Texas
Reviewed yesterday NEW

I anticipated a great experience, but Excellence exceeded my expectations. The grounds are amazingly pristine; with multiple activities each day, you can be as active or relaxed as you want. The fitness room should also receive an honorable mention. It is hands down the best equipped room that I have ever seen on any resort property. From a staffing perspective,...

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1Thank NrthTexan
Toronto, Canada
Reviewed yesterday NEW

This was my first visit at Excellence Playa Mujeres. This resort is amazing. The grounds, staff and food are fantastic! All rooms are beautiful! We had a Spa view in building 4, which was a bit of a walk from the main area. Our balcony view was stunning. Many different pools to hang out at such as the main pool,...

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3Thank ilmare2011
Montreal, Canada
Reviewed yesterday NEWvia mobile

This was my first time at EPM and it very quickly became my favorite place in the world! The staff are super friendly, the food is (mostly) delicious and the resort is beautiful. I was there for one week and there are so many things I didn't get the chance to do. So obviously now I have trip #2 booked...

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3Thank JennS_Mtl
Washington DC, District of Columbia
Reviewed 2 days ago NEW

Just back from a long weekend at Excellence Playa Mujeres. While the property is pretty nice, I was disappointed by the service. We were there over a holiday weekend but it seemed as if the management didn't staff up to make sure they had enough folks working. The food was mediocre and there were waits of more than an hour...

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7Thank Allison R
San Antonio, Texas
Reviewed 2 days ago NEWvia mobile

My husband and I stayed at Excellence Punta Cana last year for our anniversary. I wrote a review for that, and let's say it was less than favorable. We had a horrible time there. Fast forward a year and my husband's best friend decided to have their wedding here. We were quite nervous due to our experience in Punta Cana,...

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7Thank ehosket
Guadalajara, Mexico
Reviewed 2 days ago NEW

This was our second visit to EPM, but this time we went "Excellence Club," which is a higher category of room with additional benefits, i.e. access to the EC Lounge, EC-only beach receptions, EC-only Beach area, enhanced in-room liquor & snacks selection, early-check-in and late check-out, etc. Just as last time, upon arrival we were warmly greeted with a cold...

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16Thank pm62185

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Internet
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: ₹ 25,476 - ₹ 45,183 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#2 On the Beach Hotel in Playa Mujeres
#2 Spa Hotel in Playa Mujeres
#2 Luxury Hotel in Playa Mujeres
#2 Top resorts Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Playa Mujeres staff and other travellers.
1,988 questions
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Savannah, Georgia
over a year ago

See all questions (1988)

Questions? Get answers from Excellence Playa Mujeres staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The "L" shaped rooms with a plunge pool are amazing, ensure you get the top floor however so people are not able to look down on you”
NrthTexan, 23 Apr 2017 | Read review
“There are only two Honeymoon Suites, choose 9067 over 8063.”
pm62185, 22 Apr 2017 | Read review
“Get a RTT, best rooms.”
  • View from 1402 RTT
  • The 2nd lounger
  • Plunge pool on RTT
  • Room 1402 balcony view
  • View from 1402 RTT
  • One of the loungers on the RTT
Nen12, 22 Apr 2017 | Read review
“Request what you want prior to arriving. Quiet would be highest floors. We stayed in building 1, room 1307, which is the 4th floor.”
allenjones, 20 Apr 2017 | Read review
“Building 1 is a quiet section, which we prefer.”
tbish316, 19 Apr 2017 | Read review
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