We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Excellence Playa Mujeres

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Excellence Playa Mujeres
Excellence Playa Mujeres
Panoramas (14)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

11,113 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 10,728: English reviews
Start your review of Excellence Playa Mujeres
 Click to rate
Shreveport, Louisiana
Reviewed yesterday NEW

This was a great trip. The rooms were large and comfortable. The staff was very attentive. Several of the staff knew our names. They made sure that we were well taken care of. We enjoyed all of the meals. This place has moved up to our best resort to date! We will definitely return.

 Report
Helpful?
1Thank Hogrider00
Wisconsin
Reviewed yesterday NEWvia mobile

I am remiss in writing this so late. It's been a year since we visited for a second time. Excellence Playa Mujeres is excellent in so many ways. Things we loved: the Martini Bar- such a beautiful place for a drink before or after dinner. Perfect and relaxing. The staff. Freddie, Jorge and Irving,the one and only, all stand out....

 Report
Helpful?
3Thank KFM57
Philadelphia, Pennsylvania
Reviewed yesterday NEW

If you're thinking about an all-inclusive, then definitely consider Excellence! Rooms - spacious, comfortable and well appointed. Pools - extremely nice, loved the lazy pool and the best thing was the overall availability of chairs and towels. Imagine, no early morning rising to make sure that you can find a chair by the pool. Activities - My mission was to...

 Report
Helpful?
3Thank kchhome
Minot, United States
Reviewed yesterday NEW

My wife and I have stayed at several adult only all inclusive resorts. I would have to say that this resort was one of the best resorts we have been to. The resort is in good condition and it appears that it is being kept up quite well. The grounds crew do an incredible job, the plants and trees are...

 Report
Helpful?
5Thank Wesley M
Toronto, Canada
Reviewed 2 days ago NEWvia mobile

Another wonderful week at EPM that was delayed by a cancelled and another late flight. The folks at checkin were very helpful at 4am, getting us sorted out and over to our room for a quick nap and then a New Year's Day breakfast. We spent the entire week onsite going to the Excellence Pool and Beach. Wonderful service and...

 Report
Helpful?
2Thank DC73
Reviewed 2 days ago NEW

(Short Review) My wife and I spent seven nights and eight days here (Mar 14-21 2017) in a Junior Swim-up Suite and we are already looking to come back in September! This resort sets the bar very high and it will be very hard to find any other on or above the level of comfort and service found here. From...

 Report
Helpful?
17Thank Mike S
Austin, Texas
Reviewed 2 days ago NEW

My husband and I got married at EPM on February 25, 2017. For all you brides considering this, PLEASE do! Planning a destination wedding isn’t easy logistically, but looking back, I would honestly change nothing. Know going into it that you’re not going to get responses as quick as you would like them, but at the end of the day,...

 Report
Helpful?
6Thank Erin L
Toronto, Canada
Reviewed 2 days ago NEWvia mobile

This is an amazing place with excellent costumer service 95% of the time- we only had one "ball dropped". Pros: ability to email prior to trip to make requests and book things -Amazing beach( especially if you stay club level) -champagne and treats in your room - all waitstaff and servers willing to go above and beyond to make you...

 Report
Helpful?
5Thank flips48
Boston, Massachusetts
Reviewed 2 days ago NEW

This was our 5th time at this resort. We go for just over a week in March as often as we can. We have tried 2 other resorts but keep returning to this one. Favorite things: 1. the service is outstanding. everyone greets you with a big smile and treats you like you are the only guest. 2. the options...

 Report
Helpful?
4Thank kog2tripad
Denver, Colorado
Reviewed 3 days ago NEW

My husband and I visited this resort in May 2015. We originally booked Omni Villas and were very disappointed with that hotel. Thankfully Orbitz was able to refund us for remaining of 7 nights at Omni and we booked Excellence right away (it was suggested by my co-worker) This is not our first trip to Mexico, but was the best...

 Report
Helpful?
4Thank EliKh87

16,715 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (16030)
Viewed
Hotel & Grounds (2534)
Viewed
Pool/Beach Area (3018)
Viewed
Dining (1710)
Viewed
Room/Suite (2387)
Viewed
Business Centre/Function Rooms (55)
Viewed
View from Room (848)
Viewed
Bathroom (169)
Viewed
Family/Play Areas (32)
Viewed
6:38
Videos (25)
Viewed
Other (5252)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (644)
Viewed
Amenities (125)
Viewed
Beach (39)
Viewed
Excellence Club Junior Suite (Ocean View) (66)
Viewed
Excellence Club Junior Swim Up Suite (65)
Viewed
Excellence Club Pool (19)
Viewed
Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (61)
Viewed
Junior Swim Up Suite Pool View (54)
Viewed
Lazy River Pool (15)
Viewed
Main Pool (24)
Viewed
Dining (105)
Viewed
The Hotel (71)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (3)
Viewed
Dining (6)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa Mujeres
0.2 km away
Finest Playa Mujeres
Finest Playa Mujeres
#3 of 6 in Playa Mujeres
2,732 reviews
0.2 km away
Beloved Playa Mujeres
Beloved Playa Mujeres
#2 of 6 in Playa Mujeres
3,250 reviews
14.2 km away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 181 in Cancun
5,570 reviews
Show Prices
Show Prices
Show Prices
1.2 km away
Villa del Palmar Cancun Beach Resort & Spa
14.8 km away
Hyatt Zilara Cancun
Hyatt Zilara Cancun
#3 of 181 in Cancun
5,073 reviews
15.9 km away
Live Aqua Beach Resort Cancun
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: ₹ 25,795 - ₹ 50,609 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Savannahville Tours N.V., Expedia, BookIt.com, Despegar.com and Jetsetter so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#1 Luxury Hotel in Playa Mujeres
#1 On the Beach Hotel in Playa Mujeres
#1 Spa Hotel in Playa Mujeres
#1 Top resorts Hotel in Playa Mujeres
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Excellence Playa Mujeres staff and other travellers.
1,919 questions
Ask a question
Savannah, Georgia
over a year ago

See all questions (1919)

Questions? Get answers from Excellence Playa Mujeres staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Buildings 1-4 are the quieter ones.”
 of 5 bubbles kchhome, 24 Mar 2017 | Read review
“All rooms have a nice view of one of the pools because they only face one side.”
 of 5 bubbles wesleym379, 24 Mar 2017 | Read review
“Rooftop pool is a must!!”
 of 5 bubbles Danaj5, 22 Mar 2017 | Read review
“Building 4 has a beautiful view of the garden around the spa- it is also much much more quiet that building 7/8.”
 of 5 bubbles HeidiJ320, 21 Mar 2017 | Read review
“Recommend a rooftop room in building 8 facing the ocean. Private, spectacular views, quiet.”
 of 5 bubbles 81jillv, 19 Mar 2017 | Read review
5 of 5