We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Excellence Playa Mujeres

Save
Traveller (18681)
Room & Suite (4095)
Storyboard
Nearby Hotels
See allSee all
Membership_Interstitial_for_Hotel_Review_Returners
We can monitor prices for you!
Sign up to receive alerts.
Sign up
Overview
  • Excellent84%
  • Very good11%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“martini bar”(1,740 reviews)
“chez isabelle”(1,053 reviews)
“flavor market”(899 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Offers from Excellence Playa Mujeres
Special Offer: On Sale! Up to 40% Off
Offers from Excellence Playa Mujeres
Special Offer: On Sale! Up to 40% Off
Nearby Hotels
See allSee all
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (13,004)
Filter reviews
12,536 results
Traveller rating
10,407
1,516
380
146
87
Traveller type
Time of year
LanguageEnglish
More languages
10,407
1,516
380
146
87
Show reviews that mention
All reviewsmartini barchez isabelleflavor marketlobsterthe grillsol barrooftop terracemain poolour honeymooncafe kafecarolina pazec poolnon ecroom servicebuilding conciergefrench restaurantswim up room
FilterEnglish
Updating list...
1 - 5 of 12,536 reviews
Reviewed today

Having heard so much we made our first trip to Excellence Playa Mujeres. We where celebrating a birthday and an engagement and it could not have been better. From the minute the front doors swing open and you receive the cool towel and glass of...More

Thank Tums68
Reviewed today

The best all inclusive we have ever stayed in. The service was superb. Alejandro at the Grill was outstanding. The room was beautiful decorated and well stocked. When there was a problem with our first room, we were upgraded to a rooftop terrace. The French...More

Thank Teresa C
Reviewed today

We spent a week at the Excellence in March and I have to say that this hotel and its staff definitely live up to the name. We stayed in an EC 2-story suite with a plunge pool. Only once did we need it heated, it...More

Thank john h
Reviewed yesterday

Every year just gets better than the last. We stayed at EPM from April 12th -21st. In an Executive Club Roof Top Terrace suite. From the moment those doors swing open and you are greeted with a glass of champagne you know you are again...More

1  Thank Trease27
Reviewed yesterday via mobile

Simply Amazing! Hands down, the best resort I have EVER been to. Having being well traveled, this resort is by far more than a 5 star resort. It’s Home. Attention to detail is their specialty. Nelson, Vilma, Caesar, and Juliana are THE BEST! Really, the...More

1  Thank aaac1417
View more reviews
Most Booked Properties in Playa Mujeres, Mexico
See allSee all
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Free Internet
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 366 - US$ 682 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Playa Mujeres
#2 Top resorts Hotel in Playa Mujeres
#2 Spa Hotel in Playa Mujeres
#2 Luxury Hotel in Playa Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 366 - US$ 682 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Playa Mujeres
#2 Top resorts Hotel in Playa Mujeres
#2 Spa Hotel in Playa Mujeres
#2 Luxury Hotel in Playa Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (18681)
Room & Suite (4095)
Pool & Beach (3649)
Dining (2151)
Amenities (127)
Business Centre & Event Rooms (76)
Family and Play Areas (35)
Questions & Answers
Ask a question
jordanaRD
26 April 2018|
Answer
Response from Julia K | Reviewed this property |
If you are there for a few days, you can just go in and visit the spa and book your appointment in person. We had no problem getting an appointment for the next day. You may run into some difficulty if you try to walk-in and... More
0
Votes
jordanaRD
26 April 2018|
AnswerShow all 2 answers
Response from aaac1417 | Reviewed this property |
Hey there. We do the spa every time we come. We usually book day of. They are great about accommodating you. They always have specials too. Just know that the prices are a little more than your “hometown” spa. Keep in... More
0
Votes
Kjtrdlnp
26 April 2018|
Answer
Response from paulandtoby | Reviewed this property |
You don't have to wear white at the white party, but it is nice to see everyone dressed like that. People get dressed up for dinner at this resort. Women are wearing dresses or dress pants and men are in pants and shirts... More
0
Votes
Room Tips
"Building 8 or 9 have best ocean views"
Read review
"We were inbuilding 8...great location to pools and beach."
Read review
"Excellence Club"
Read review
"block 9 lively. rooms by lazy river quiet"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing