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Villa del Palmar Cancun Beach Resort & Spa

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Villa del Palmar Cancun Beach Resort & Spa
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3,722 Reviews from our TripAdvisor Community

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There are newer reviews for Villa del Palmar Cancun Beach Resort & Spa
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Showing 3,474: English reviews
Reviewed 6 August 2015 via mobile

I highly recommend the Villa Del Palmer to anyone traveling to Cancun, it was a very relaxing ,clean ,friendly, experience to say the least. Staff was great from the time we arrived to the time we left . Just a great overall experience.

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Helpful?
3Thank seidah m
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Seidah, Your title says it all! It will be my pleasure to share your words of appreciation with our wonderful group of colleagues who are dedicated to this purpose. Thank you for your confidence in highly recommending us to anyone traveling to Cancun. I hope you are able to return soon. It would be our pleasure to serve you...

Reviewed 5 August 2015

Incredibly relaxing, enjoyable time with family and friends with awesome amenities, great food, pools, rooms, message, bartenders and guests! Had a wonderful trip to the Mayan Pyramid of Kukulcan @ Chichen Itza, beautiful Sinota and excursion to selvatica for Zip Lining and another Sinota that was very refreshing! Awesome vacation! It will happen again real soon!

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1Thank John C
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear John, Thank you so much for taking the time to share how pleased you were with your recent visit to our resort. I will share your comments with my colleagues that work very hard to ensure that each guest may feel as you do when they leave. Your words inspire us to continue striving to provide the the same...

Rockwall, Texas
Reviewed 4 August 2015

PROS: The amenities of this resort are almost too nice. The hammock on the balcony is so comfortable you almost don't want to get out of it. The room is amazing. The selection of variety of food and quality is the best food I have had at any all inclusive resort. The drinks were good but would be better with...

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5Thank Bryan P
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Bryan, I would like to thank you for taking the time to write this wonderful review. Comments like yours motivate and encourage us to continue our pursuit of excellence. I agree with you; the experience of the hammocks and the amazing views are extraordinary. Also, thank you for recognizing our culinary team. We are truly blessed with talent and...

San Ramon, California
Reviewed 4 August 2015

Excellent service, beautiful (super clean!) resort with gourmet food. Truly an excellent experience. Nice rooms, not crowded, very peaceful. There is an all-inclusive option, an option to buy (time share - with no pressure sales reps), and the ability to do a lot or very little. A 15 minute taxi takes you to downtown Cancun and there is a free...

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2Thank N_M_R003
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear N_M_R003, Thank you so much for taking the time to review your stay with us. Your words inspire us to continue doing what we love doing, while constantly trying to improve as well. We also feel that we are a perfect place for families and couples to vacation. I am so happy you found our spacious and fully furnished...

Houston, Texas
Reviewed 4 August 2015

the rooms were very clean feels like we are at home and the location is very preety and all amenities were very good .the staff and the workers were on their toe to help.thanks to all employee working at villa de palmer.

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1Thank asmi m
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear asmi m, We are so pleased that you took the time to share with others how excellent you felt your stay at our resort was. Your kind words inspire and motivate us to continue striving for excellence each and every day. I am so happy you loved your two bedroom penthouse and found it amazing. We are very proud...

Reviewed 4 August 2015

Everything about Villa Del Palmar is excellent. This was our second year to go to this resort and it only got better. The staff was fantastic, the resort was very clean and the food was to die for. I highly recommend this resort to everyone looking for a wonderful vacation. I would also like to let people know you if...

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2Thank Amanda S
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Amanda, I am so delighted to share with my colleagues how thrilled you were with your second stay at Villa del Palmar Cancun. Your kind words motivate us to continue striving for the level of excellence in service, cuisine, and cleanliness that our guests, such as yourself know they can count on. I have shared your appreciation of Jose's...

Texas
Reviewed 3 August 2015

We love this resort, for us a couple in their 40's its like coming back to visit old friends. Check in was a breeze, Valet was great, was in room with bags in less than 15 min. The Room was comfortable AC worked great! Bed was soft, room was extremely clean, mini fridge stocked everyday! The pool area was big...

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1Thank Neal20
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Neal, Thank you so very much for taking the time to recognize the excellence work that Wendy, Roberto, Adrian, Ramos, Raul and many other of our great colleagues. We are truly proud to have so many talented colleagues and are thrilled that they made your time with us extra special. We will personally recognize each of the colleagues you...

Nashville, Tennessee
Reviewed 3 August 2015

I started this vacation with high expectations I guess when I expected to get the room I had booked and paid for. This is not what you want to hear on your first day of a much needed vacation...." we have you booked with a king size bed ocean view and oh I see you have 3 adults, we can...

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10Thank 838dionne40
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Dionnne, Please accept my sincere apologies for having let you down on so many things during your stay with us. I totally understand your frustration. It seems to me that you anticipated your needs and communicated specifically the need for two beds. We should have provided you with exactly that. I am disappointed that our manager did not personally...

San Diego, California
Reviewed 2 August 2015

First time staying at Villa del Palmar with Wife, 2 teenagers and small child. this place has all the amenities for adults and kids, very clean with incredible restaurants to chose from. Will definitely go back Villa del Palmar.

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Thank Jose B
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Jose, On behalf of all of us at Villa del Palmar Cancún Beach Resort & Spa, we want to thank you for the wonderful comments you posted. We are honored and thrilled that we were able to contribute to your family enjoying such an exceptional vacation. We work tirelessly to be "su casa" in Cancun, where families can relax...

Washington DC, District of Columbia
Reviewed 2 August 2015

We stayed in a 3 bedroom master suite at the Villa Del Palmar Luxury Residences. This was not our first trip to Cancun. We have stayed at Beach Palace, Sun Palace, and Secrets the Vine on our previous trips. This time around it was a bit different because it was our first family trip with our babies, so we wanted...

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8Thank mtraveler_27
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear mtraveler_ 27 I thank you very much for taking the time to share your experience with us. I apologize for the disappointment you felt regarding your room. Our goal is to have every guest experience be excellent. I was pleased that my colleagues reached out to you prior to your arrival and had the essentials in place for your...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2 | Manzana 9 Lote 3 SM 2, Zona Continental de Isla Mujeres, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: ₹ 10,042 - ₹ 43,537 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa del Palmar Cancun Beach Resort & Spa 4*
Number of rooms: 415
Reservation Options:
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Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#3 Top resorts Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Villa del Palmar Cancun Beach Resort & Spa staff and other travellers.
416 questions
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Paulina, Louisiana
over a year ago

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Questions? Get answers from Villa del Palmar Cancun Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 5th floor. The balcony had a view of everything from the beach to the bars, etc.”
kedricky, 19 Apr 2017 | Read review
“Most one bedroom suites have only on king bed in the master, if you are looking for double beds, they have a few and are oceanfront only.”
wbrennan456, 18 Apr 2017 | Read review
“Building #1, 6 floor would be good to stay. You get the view of the ocean and most of the resort because you are right in the middle.”
christinaf621, 16 Apr 2017 | Read review
“All of the rooms have nice balconies with hammocks and great views!”
KentB377, 16 Apr 2017 | Read review
“Get the rooms in the 2nd tower and upper floors and the all inclusive is a must!”
sandymO4350JB, 16 Apr 2017 | Read review
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