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Villa del Palmar Cancun Beach Resort & Spa

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Villa del Palmar Cancun Beach Resort & Spa
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3,665 Reviews from our TripAdvisor Community

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Showing 3,421: English reviews
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United States
Reviewed 2 days ago NEW

We stayed 5 days at this hotel. Overall we had a very good experience. Rooms were clean and comfortable, evenings were quiet, and staff was very friendly and eager to please. Several nice pools and a quiet beach with plenty of lounge chairs and several cabanas. We were not in the all-inclusive portion of the resort but still had lots...

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Helpful?
Thank Jacklyn F
Reviewed 3 days ago NEW

We just returned from our vacation at Villa Del Palmar, where we stayed from 03/14 to 03/21. I had been planning this Mexico trip for more than a year, saving up my vacation days at work, and saving my money. We went to Mexico with a tremendous level of excitement, dreams in our eyes about how we would be spending...

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1Thank 757sherazs
Kings Park, New York
Reviewed 3 days ago NEWvia mobile

Had an amazing time and my recent trip to this resort! Place was beautiful. Well kept and the staff is amazing! Special thanks to Jorge, Javier! They made the time at the pool a blast. And my man victor with the amazing drinks at the tiki bar! Can't wait for the next trip to this resort :)

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Thank deannarose15
Reviewed 4 days ago NEWvia mobile

Nice resort. Good food. The steakhouse was exceptional. I didn't like having to sign for everything. It's a real pain for an all inclusive. The staff is not that friendly except for the morning buffet staff the girls at the front were friendly and kind. The one pool is really cold and there's no swim up bar. It's was ok...

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Thank Lori B
Reviewed 4 days ago NEWvia mobile

I will be brief with a list of pros and cons. Pros: -amazing condo style accommodations with many options for every budget -friendly staff all around -quiet and slightly off the beaten path of crazy Cancun -ferry to Isla Mujeres is right at the resort -AMAZING AMAZING AMAZING FOOD for not only an all-inclusive where my expectations tend to be...

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Helpful?
Thank Steve B
Germain G, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest Mr. Steve B., We are honored to have served you so well and thrilled that you enjoyed an amazing experience with us. Your review and generous praise serve to rejuvenate our spirits and strengthen our resolve and commitment to delivering excellence. Thank you for the time you spent sharing so clearly the many facets of your stay...

New York City, New York
Reviewed 4 days ago NEW

Booked through: Cheap Carribean Villa del Palmar is a beautiful resort with mostly fantastic employees who genuinely seem to enjoy their jobs. I'll highlight the Pros & Cons below, starting with the Cons and what disappointed us the most. Cons: - At check in, I asked the gentleman assisting us if there was an option to upgrade. I made it...

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Helpful?
Thank tgb242
Germain G, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest tgb242, We thank you for your review and apologize that we failed to meet the standards we have in place by exceeding your expectations at check in. We apologize as well for missing the opportunity to make your 2nd anniversary very special. If we, for any reason fail on our mission; we request bringing it to our...

Payson, Arizona, United States
Reviewed 4 days ago NEW

SERVICE: was terrible, not 1 staff person went out of their way to be friendly. I know this is a large resort and the staff is probably just board of the same thing everyday, but still. We traveled with our 1 year old little boy and for lunch I asked the server for a Child seat, he grabbed one put...

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Helpful?
Thank Stephanie C
Germain G, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest Ms. Stephanie C., We thank you for the time spent in writing your review. We also appreciate you recognizing the many areas in which we met or exceeded your expectations. We are delighted that you found your room to be wonderful and enjoyed the cuisine prepared at our various restaurants. We appreciate the feedback we receive from...

Kyle, Texas
Reviewed 4 days ago NEW

I bought this vacation to celebrate my wife's and my 20th anniversary. Initially they tried to sell me a Five day vacation all inclusive, the we settled on a three day. No mention that any thing had changed. Until I booked the vacation for the week of our anniversary. Then I had to pay an extra fee just to Stay...

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Thank vanceh253
Portland, Oregon
Reviewed 4 days ago NEW

Another year and another wonderful experience at the Villa del Palmar in Cancun. From Hector Calderon at Capricho restaurant; to Cesar bartender extraordinaire at Davino's; to Delia who keeps our room 1508A spotless, we are always pampered here with extraordinary kindness and stellar service. Warm, sunny afternoons lounging in the hammock on our balcony with a gorgeous view of the...

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Helpful?
Thank LynneCole55
Germain G, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest Ms. LynneCole55, We appreciate you taking the time to share your enjoyment of your vacation. It will give us great pleasure to share your gracious praise and recognition of the service they provided, with Hector Calderon, Caeser, and Delia. We are very proud of them and our many other colleagues that contributed to the excellence of your...

Reviewed 4 days ago NEWvia mobile

First of all, I will start by saying that this resort is a nice resort. Definitely not a 5 star but nice. It's has small grounds compared to most and doesn't have many things for adults to do. If you are a couple or a group of adults, you will not want to stay here. We liked our room, it...

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Helpful?
1Thank Summer R
Germain G, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest Summer R., We regret that you found our resort to be so disappointing. We regularly receive reviews stating quite the opposite. We are unwavering in our commitment to providing excellent cuisine, service and everything else a vacation entails. It is also important to us that our rooms are reflected accurately in our advertising. We take great pride...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2 | Manzana 9 Lote 3 SM 2, Zona Continental de Isla Mujeres, Playa Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: ₹ 5,238 - ₹ 44,978 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Villa del Palmar Cancun Beach Resort & Spa 4.5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#3 Top resorts Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Villa del Palmar Cancun Beach Resort & Spa staff and other travellers.
405 questions
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Paulina, Louisiana
over a year ago

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Questions? Get answers from Villa del Palmar Cancun Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7th floor and above”
 of 5 bubbles 757sherazs, 22 Mar 2017 | Read review
“I was told that it is very nice.”
 of 5 bubbles vanceh253, 21 Mar 2017 | Read review
“Every room has an ocean view once you get past the third floor.”
 of 5 bubbles LynneCole55, 21 Mar 2017 | Read review
“this is a family resort so if you do not have children, you may want to request a room on the higher floors for a great view and privacy.”
 of 5 bubbles DBean101, 20 Mar 2017 | Read review
“Get a 1 bdrm suite if you can afford it. Higher up rooms are nicer(view of ocean)”
 of 5 bubbles Toddcan, 20 Mar 2017 | Read review
5 of 5