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Condominio Playa Mujeres, Playa Mujeres, Costa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Beloved Hotels
US$ 521
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Free cancellation until 20/12/21
Hotels.com
FindHotel
US$ 487
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Expedia.comUS$ 505
Priceline
TravelocityUS$ 505
View all 17 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (8651)
Pool & Beach (1376)
Videos (1)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 14 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' Adults only all-inclusive Hotel, in the perfect setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Snorkelling
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Car hire
Taxi service
Banquet room
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Seating area
VIP room facilities
Iron
Wake-up service / alarm clock
iPod docking station
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Ocean View
Languages Spoken
English, Spanish
6568Reviews1073Q+A100Room tips
Traveller rating
  • 5,635
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  • 59
  • 59
Traveller safety
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Popular mentions
TrippT23 wrote a review Yesterday
3 contributions
The resort is amazing. The people make it even better. Christian greets you at the door and helps with anything you need. From Elizabeth at the activities, to Christian and Angel with services on the beach and pool, to Luis who took care of us on the beach. Just amazing people. The food was also wonderful. La Isla and Lupita were our favorites. Staff at both locations were also wonderful.
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Date of stay: October 2021Trip type: Travelled as a couple
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minx6469 wrote a review Aug 2021
Baltimore, MD334 contributions216 helpful votes
Hotel's Favourite
This vacation was our 2nd time at Beloved (our previous stay was in 2017 and we've also stayed at Excellence Playa Mujeres in 2011) and it was just as good as our first trip. During our 4-night stay we loved our swim-up suite (#305). Michel was our poolside waiter and checked on us constantly. My husband's favorite restaurant this time around was Le Bisou (try the Lobster Vol Au Vent) and mine was Lupita Steakhouse (don't miss the mushroom cream soup). Our hydrotherapy session with Gabriel was fun and relaxing. My muscle-soother massage with Juanita was amazing!! Juan at the Lobby Bar made incredible drinks for us every night. Our favorite nightly entertainment was Black Jam - Acoustic Rock Duet. They are so talented!! Sushi at the Lupita Lounge was amazing. I will add that Beloved and their staff are very good with Covid protocols. Every staff member wears a mask at all times. Hand sanitizer is everywhere and offered to every guest when checking into every restaurant. Covid tests for departure are fast and easy. Our only issues had to do with other guests. Loud, obnoxious, "party" people who clearly did not read about Beloved before traveling. My husband and I speculate that EPM was fully booked and those people were referred to Beloved instead, not realizing the 2 resorts are completely different in atmosphere. I heard some guests complain about the lack of outdoor music or nightly entertainment - they considered Beloved "too quiet" and "boring". In the future I hope both Excellence and Beloved will make their differences more clear. All in all, we had a wonderfully relaxing trip. Beloved is our favorite place to visit and we can't wait to return.
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Date of stay: August 2021
Value
Rooms
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3 Helpful votes
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Response from The Excellence Collection, Other at Beloved Playa Mujeres
Responded 24 Aug 2021
Dear guest, First and foremost, we would like to thank you for choosing Beloved Playa Mujeres as your vacation destination and for taking the time to write and share your feedback with other travelers. We are delighted to read that we were able to create a relaxing atmosphere as the resort is perfect for vacationers of all kinds; those who like some action, and those who prefer the tranquillity and relaxation a more low-key vacation provides. We will forward your kind words to our team for their contribution to how memorable and special was your stay. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Please, receive our warmest regards from The Excellence Collection.
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Denise wrote a review 15 Oct
2 contributions
We stayed in room 201 (swim-up suite) at Beloved Playa Mujeres. The staff were so welcoming and friendly, they remembered who we were and when we saw them last. On Mondays they have casino nights (you play with fake money) at Lupita Lounge, and every night they have some entertainment at Lupita Lounge to enjoy. They helped us to work around my husband's food sensitivity (onions, which are difficult to avoid in Mexican cooking!) and took COVID-19 precautions very seriously. They even have a pillow menu, although I did not take advantage of ordering another pillow. Three pillows per person were provided in the room and between those I found something that I liked. The only thing about our stay that was less enjoyable was that there was water leaking from the ceiling and walls, first in the rectangular panel above the bathroom area and then along the ceiling/walls near our Jacuzzi tub. We mopped it up the best we could with towels until maintenance was able to fix it. To maintenance's credit, they did resolve the issue quickly even when it started at 12AM one night. I believe they did that by turning off the cold water, as later that night we had no cold water from the tap or shower. However, the water did leave stains on the ceiling and brown water drops on the ceiling after the leaking started. We did not move rooms, nor were we offered to relocate. Besides the water leaks, everything else about the stay was excellent. We got massages and facials from the spa, plus the complementary agua viva hydrotherapy treatment which was super interesting and very relaxing. We did two excursions with Seasons Tours (the company that contracts with the family of hotels), La Isla Mujeres catamaran with snorkeling and Chichen Itza exclusive. Wences was our guide for the Chichen Itza tour and he did such a great job! It was very informative and he made sure we were comfortable (having cold bottled water and staying in the shade while giving the tour).
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Date of stay: October 2021
Location
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hadeel922021 wrote a review 15 Oct
Blaine, Minnesota1 contribution
Everything was amazing, beat experience ever. The place, people, service, food. The rooms are extra clean, staff is very helpful and nice. They make sure you have everything you need. Room service is twenty four hours, the beach staff is very friendly, they surprised us the day we left with the nicest gift. Different restaurants and wide variety. The waiters are super nice. The restaurant’s reception girls are awesome they made us the cutest heart shaped happy honeymoon cards.cleaning staff is very professional. Drivers from and to the hotel are very welcoming
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Review collected in partnership with this hotel
Date of stay: October 2021
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Marvin wrote a review 15 Oct
Illinois4 contributions1 helpful vote
The Best relaxing vacation . Book to Beloved website to get free private transport and covid test.Outstanding service from the crew they will take cate of you for what ever you request. Spa is the best .
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
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Location
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PRICE RANGE
US$364 - US$770 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la amada resort, la amada playa mujeres
FORMERLY KNOWN AS
La Amada Hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
NUMBER OF ROOMS
109
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Frequently Asked Questions about Beloved Playa Mujeres
Which popular attractions are close to Beloved Playa Mujeres?
Nearby attractions include Capilla de Guadalupe (7.5 km), Playa Norte (5.8 km), and Zona Arqueologica El Meco (3.4 km).
What are some of the property amenities at Beloved Playa Mujeres?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Beloved Playa Mujeres?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Beloved Playa Mujeres?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Beloved Playa Mujeres?
Yes, free parking is available to guests.
What are some restaurants close to Beloved Playa Mujeres?
Conveniently located restaurants include Pizza & a...More, Los Tacos de Humo, and Cenacolo Puerto Cancún.
Are there opportunities to exercise at Beloved Playa Mujeres?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Beloved Playa Mujeres have an airport shuttle?
Yes, Beloved Playa Mujeres offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Beloved Playa Mujeres?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Beloved Playa Mujeres?
The staff speaks multiple languages, including English and Spanish.