The Pavilions Phuket

The Pavilions Phuket

Traveller (2858)
Tropical Pool Villa
Room & Suite (1299)
The Plantation Club at The Pavilions Phuket
Dining (407)
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About

4.5
#11 of 58 hotels in Choeng Thale
4.4 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Perched high above Layan Beach, The Pavilions Phuket is your ultimate sanctuary of tranquillity and privacy. Escape to paradise and indulge in our spacious suites or luxuriate in our signature private pool villas, each designed to offer a serene and peaceful retreat. Savour the exquisite culinary delights at our resort: Relish modern Italian cuisine at Alto Restaurant & Bar, inspired by our sister restaurant in Rome, with breathtaking views of the Andaman Sea. Enjoy a fusion of Western and flavourful Thai cuisine at Firefly, an all-day dining venue. Witness mesmerising sunsets at 360 Bar, while sipping creative cocktails and indulging in exquisite Japanese sushi. Rejuvenate your senses at our award-winning spa: Immerse in tranquillity with luxurious treatments, find your zen at our yoga pavilion, stay active in our fitness centre, and take a refreshing dip in our inviting pool. The Pavilions Phuket is your ideal intimate escape. Book your unforgettable getaway today.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Evening entertainment
Board games / puzzles
Babysitting
Parking
Wifi
Fitness / spa changing rooms
Fitness classes
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Private pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Special diet menus
Rooftop bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Kitchenette
Minibar
Flatscreen TV
Room service
Safe
Seating area
Wake-up service / alarm clock
Refrigerator
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Mountain View
Charming
Languages Spoken
English, Thai

Location

31/1, Moo 6, Choeng Thale, Phuket 83110 Thailand
Name/address in local language
4.5
4.5 of 5 bubbles1,899 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Pavilions Phuket garners appreciation for its luxurious amenities, including lavish pools and the praised buggy service, set amidst a backdrop of mountain and sea vistas. Guests enjoy the tastefully Thai-decorated, spacious environment and commend the hotel for its spotless cleanliness. While opinions on value and room maintenance vary, many find the offerings exceptional. Though its serene atmosphere is cherished, some travelers note the location's remoteness and occasional slow service.
Location
Picturesque
Atmosphere
Serene
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch

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1,899Review102Q+A100Room tips
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Detailed Reviews
Twill2019 wrote a review Feb 2020
Newark-on-Trent, United Kingdom
4.0 of 5 bubbles
We had a lovely time here. The staff are unfailingly helpful as a request for extra chairs and glasses showed but sometimes the service at meals is terribly slow. On our first day a request for milk for our coffee through room service took two hours and three phone calls to sort. We experienced a chaotic breakfast on one occasion (out of four). Dinner at The Plantation restaurant was tasty but oh so slow despite having ordered an hour in advance - it took a further hour once we were seated. At Firefly for dinner the service was slicker but our first two choices of wines from their list were not available which was a little embarrassing as we were hosting friends. Checkout was all over the place. We were incorrectly charged for items from the minibar which had been removed by staff as out of date and not replaced and an incorrect amount was put into the card machine which took five or six attempts to rectify!
However, The room was spotless and super comfortable, the wifi excellent and we did really enjoy our stay it just feels as though service/training needs tightening up.
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Review collected in partnership with this hotel
Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GE-PavilionsPhuket, Guest Experience Manager at The Pavilions Phuket
Responded 4 Feb 2020
Dear Mr. Williams, Warm greetings from The Pavilions Phuket and thank you kindly for your review of your recent stay with us. It is a delight to read that you stay with us was enjoyable, and in particular the helpfulness of the team only served to make it much more enjoyable for you. We are always happy to assist with whatever you may require. It is also lovely to know that the cleanliness of your room exceeded your expectations and that you remained connected to our wifi wherever in the resort you went. Your feedback regarding your experiences throughout your stay have been well noted and shared with the team for their information and we will do our utmost to ensure that if you do come back to stay with us, that they will not happen again. We do look forward to having the opportunity to welcome you back in the future - hopefully sooner rather than later! Warm regards, Julia Macuja Guest Experience Manager
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Dean E wrote a review Mar 2020
Melbourne, Australia
5.0 of 5 bubbles
From airport pick up, check-in to check out we enjoyed this hotel.

It is a very well-maintained property, when you call for a buggy to pick you up from your room, it arrives quickly and sweeps you off to your location.

The staff in Firefly the restaurant, 360 bar and Spa were all very well trained and meet you with that renowned Thai hospitality and smile. Nothing was too hard for them.

The quality and variety of food at Firefly was very good, well done to Rey and his team. They even went out of their way to cook us ‘Morning Glory’ everyday, even though it was not on the menu.

The pool Spa Villa we booked, was very spacious and clean, just what you need for a fly and flop holiday. However, if you want a more active holiday, they can certainly arrange everything for you.

They made our wedding anniversary very special with a few personal touches, which we apricated very much.
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Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Pool Spa Villa with its own pool (its worth it)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim Sargeant, Marketing at The Pavilions Phuket
Responded 5 Mar 2020
Dear 500deane, Sunny greetings from The Pavilions Phuket and thank you very much for your wonderful review of your recent stay with us. We are delighted to read that you were impressed with our fast buggy service, good food, friendly staff, relaxing massage at spa, perfect sunset view and cocktails at 360 bar. Your kind words have been passed onto Chef Rey and the team with much appreciation. Thank you very much. When you are looking at making another wedding anniversary holiday with us, please do feel free to contact us again and we would be happy to offer you the best rates we can with added benefits for our returning guests as well. P.S. "Morning Glory" will be ready to be served for breakfast at Firefly restaurant for you. Warm regards, Hiroko Awaya (Koko) Guest Experience Executive
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Kay_Kay954 wrote a review Jan 2020
Fort Lauderdale, Florida
+1
5.0 of 5 bubbles
Two of my girlfriends and I planned an EPIC trip to celebrate our milestone birthday for a total of 30 of our friends and family to stay at The Pavillions. I am so happy that we decided on this property. From the beginning, Rhatha from their team was very responsive to the numerous questions and asks that I had, over extending herself in some cases to ensure that our group was happy. Her and the ENTIRE team ensured that all of our needs were met prior to and during our stay.

The pics on their website are exactly what the property looks like...peaceful, lush, private tropical paradise. We arranged, at an additional cost for transportation to pick us up from the airport and we were greeted with cold waters, cold rags to cool you down because it is really humid there and fresh fruit for our approximately 20-30mins from the airport. We were then greeted by the front desk team to get us checked in quickly and taken to our rooms via buggy. You are then given a tour of your room which I had the pleasure of having Rhatha do for me. I booked a Pavillion !! Our room was amazing, pool with a view, huge living room with tv, private room for our daily massages, which were amazing each day, huge room/walk-in closet and indoor and outdoor shower. We did not want to leave our room!! That villa did not miss any amenity. Our group chat once everyone was checked in blew up with everyone’s tremendous approval of the property and their rooms.

You don’t want to miss breakfast which is included had a wide variety of options and very tasty. The team at Firefly was amazing to us during our stay.

You don’t want to miss the sunset at 360 bar..you definitely need your bug spray but amazing view and tasty libations.

You don’t want to miss your daily massages..our masseuse’s hands were heavenly and released any stress from our day’s activities. Everyone from our group had only awesome things to say about their daily experiences, we definitely kept them busy with all the varied treatments that we booked because they were so good.

All in all you CAN NOT go wrong with booking this property. I will definitely be back and this time will spend more time to enjoy the property and all of it’s amenities as while we were there for a week,i could have easily spent another 2-3 days before coming home.
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Date of stay: November 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The P, Guest Experience Manager at The Pavilions Phuket
Responded 29 Jan 2020
Dear sweet6jap, Warm greetings from The Pavilions Phuket and thank you kindly for your review of your stay with us. It is such a delight to read your positive review and it is even more delightful to read that it was such a memorable birthday experience with us! The rooms are certainly very amazing and it was lovely to know that everyone enjoyed the different rooms they were staying in, from our Spa & Pool Pavilions, our Penthouses all the way to our OCean View Pool Villas. There are many things not to be missed here with us and it is lovely to know that you and the rest of your birthday party got to experience all of them. Breakfast is truly a great affair with all the variety and choice on offer and our masseuses are second to none and they will also be delighted to know that you enjoyed every massage you had with them. Your kind words for Rhatha have been shared with Rhatha and the rest of the team and they are honored to have made such a memorable impact on your stay with us. We do look forward to welcoming you and the rest of the group again, hopefully sooner rather than later with the next birthday coming up! Warm regards, Julia Macuja Guest Experience Manager
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Damien F wrote a review Jun 2020
Dongguang County, China
+1
5.0 of 5 bubbles
Our stay at The Pavilions Phuket was totally improvised since our original travel plans had to changed due to the Covid-19 travel bans for some nations. Thailand is always a welcoming part of the part and therefore we booked a plane from HK 30 min. before its departure and ultimately booked our hotel upon arrival at Phuket International Airport at midnight. Booking was very easy, and things got sorted out very nicely by night staff.

As the name of the property suggests, a piece of mountain land has been turned into a small village with villas, and different functional pavilions (spa, bar restaurants, guest rooms …). The ‘Buggy’ cart operated by reception staff is your best ally to move around the Hotel, unless you get your own transportation by renting a car or a scooter that would allow you to travel all over the island, saving you the hassle of taxi fee negotiation.

Our room was large, tidy and clean with a small kitchen and two bathroom. To be honest, expect for few occasions, to have 2 showers might be a bit too much for a double room, especially when the hotel wants to alert its clientele on being eco-friendly. Having 2 toilets was thus sufficient to my point of view. The balcony was voluntary small in order to preserve some distance and intimacy from other rooms, still it was a bit too small for me, especially for those willing to cook and eat on the balcony.

Breakfast is excellent and with extended operating hours. So is the gastronomic restaurant where service and atmosphere were both professional and serene. We couldn’t enjoy massage at the spa due to booking lists and therapists’ availability, which surprised us since we had 4 days of stay rarely meeting other guests on hotel grounds. Overall, price/quality ratio was good. Distance to the beach is compensated by the silence of the mountain environment and hotel configuration which gave us another view of Phuket’s culture and life.
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Date of stay: February 2020
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim Sargeant, Marketing at The Pavilions Phuket
Responded 9 Jul 2020
Dear Felix D, Sunny greetings from The Pavilions Phuket. Thank you very much for choosing to stay with us and taking your time to write your feedback. We are all delighted to hear that we were able to make your stay a great experience and we hope you will remember us for many years to come - all your feedback is very valuable to us and helps us to grow. Again, thank you very much for your support - it has been a challenging situation although our spirit of community and commitment has been even stronger. On behalf of the whole team, please take care of yourself and we all hope to welcoming you in near future. Warm regards, Hiroko Awaya (Koko) Guest Experience Executive
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peterzehntner wrote a review Dec 2020
Hua Hin, Thailand
5.0 of 5 bubbles
Firstly may we thank The Pavillion for allowing us the opportunity to rebook our stay. Originally we had booked for April 2020 but due the pandemic the hotel had to close but they gave us the option to come back any time within a 12 month period. This was a humane thing to have done and was greatly appreciated by us.
As expected all amenities were not open which is not a criticism since in no way was it detrimental to our stay.
The staff that served us during breakfast and dinner were excellent. Nan, Pook and Goy went out of their way to ensure the service was friendly, attentive and prompt. Our thanks to these hard working people. Kudos also to Chef Ryan who produced a wonderful array of food during the festive season, many thanks to you all.
Whilst the rooms are spacious they were certainly in the need of an upgrade and needed some TLC. Repairing chipped furniture and paintwork would not cost a lot of money and would enhance the property with little effort.
Daily massage was carried out in our room and was to a high standard by qualified staff.
Daily room cleaning was somewhat strange, normally this is done without request but we had to request this service ourselves. Maybe this is a consequence of the COVID issue. However no complaints about cleanliness throughout the resort, staff were very aware of COVID regulations and we felt safe during our stay.
The resort is in the hillside and such is very steep to negotiate by foot. However a superb buggy service is at hand whenever you require to move around, the guys that run this service are promptly at hand to take you to your required location.
In summary an excellent stay, friendly and accommodating staff, peaceful location and more than could have been expected due to this unwelcome virus.
Wishing all at The Pavilions a happy and hopefully a prosperous New Year for 2021.
Peter and Evonie
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Review collected in partnership with this hotel
Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim Sargeant, Marketing at The Pavilions Phuket
Responded 31 Dec 2020
Dear Mr. & Mrs. Zehntner, Happy New Year 2021 Thank you very much for taking the time to write such a wonderful review following your recent experience at The Pavilions Phuket. It is always a pleasure to receive positive feedback, and to know that there were so many memorable moments during your visit. You will be pleased to know I have shared your positive comments with our team, I’m sure it will be of great use as continually strive to deliver an experience such as yours. Please do not hesitate to contact me at rdm.phuket@pavilionshotels.com, I would be thrilled to share with you more details on the benefits of returning guests. Again, thank you for writing in; we are looking forward to welcoming you back to The Pavilions Phuket in the future. Best regards, Yuparat Thongrit Room Division Manager
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ArtzReviews wrote a review Jan 2020
5.0 of 5 bubbles
Just spent 3 magical days at The Pavilions in Phuket. A lovely hilltop resort in the north of the island, away from all of the bust streets and party beaches.
From the start we were really impressed with the room size, we stayed in a Garden Suite which was huge (over 95 sqm!) and there was plenty of space for our toddler to run around.
We indulged poolside at Firefly restaurant which had great food and drink offerings at very reasonable prices plus they also offer a free shuttle down to the beach (literally 5 minutes) if you feel like a dip in the sea. Overall we were super impressed with the warm hospitality of all the staff, a very special place that I would highly recommend- we will definitely be back.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GE-PavilionsPhuket, Guest Relations Manager at The Pavilions Phuket
Responded 1 Feb 2020
Dear ArtzReviews, Sunny greetings from The Pavilions Phuket. Thank you very much for taking the time to write a wonderful 5 star review into TripAdvisor following your recent experience at The Pavilions Phuket. We are delighted to hear that your experience was very much enjoyed with the garden suite room, eat & relax at Firefly restaurant, daily complimentary shuttle service and especially our friendly staff, were highlights to take away and share with your friends. Hope you had a safe journey home. Again, thank you for writing in; we all are looking forward to the opportunity of welcoming you back to The Pavilions Phuket in the future. Warm regards, Hiroko Awaya (Koko) Guest Experience Executive
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anna01f wrote a review Jan 2020
Munich, Germany
3.0 of 5 bubbles
Overall it is for us important to underline that the team is highly committed and motivated to provide the best service! Especially the people in charge of for the room service / in room dining have fulfilled all our wishes very professional with the necessary degree of sensibility and friendliness. An own BBQ at the villa is a fantastic experience! Thanks for that! Unluckily we discovered a couple of changes where we were a little bit disappointed (e. g. we asked to receive 2 pieces of bread for the Toaster now available in the room, which have been charged not that cheap!, we ordered a cheese board and got 1 very thin slice of cheese divided in 4 pieces also very expensive, the breakfast is not anymore available at The Plantation which is an unique experience in the morning and a good reason to be in this hotel, the room where we spent a renovation is required from our point of view, ...). We were invited to attend the Manager Cocktail. Thanks again! The only guy from the Management there was the Manager responsible for the housekeeping! BTW a very gentle person! At the Firefly I wanted to get a simple Steak with a salad! 2 runs at different days were necessary to be able to place my order! I had always the impression, if you want something extraordinary it is going to be difficult at the Firefly! The SPA is perfectly organized and the treatments are very good! The DJ at the 360 Bar is amazing! Finally, our conclusion is that we had overall a nice stay, but it was not comparable with the previous experiences we made before! We will continue to have an eye on The Pavilions to see what is going to happen in the future...
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Review collected in partnership with this hotel
Date of stay: December 2019
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GE-PavilionsPhuket, Guest Experience Manager at The Pavilions Phuket
Responded 8 Jan 2020
Dear Mrs. Schuchhardt, Sunny greetings from The Pavilions Phuket and thank you kindly for your review of your recent stay with us. It is always a delight to be able to welcome you back and it is also to read that the service of the team has met your expectations and even surpasses them. However it is disappointing to read that other aspects of your stay have fallen below your expectations. Such feedback has already been passed on to all relevant departments for their information and we thank you kindly for such detailed feedback. We do hope that we have the opportunity to welcome you back to The Pavilions Phuket in the future and if you decide on dates, please contact me at gem.phuket@pavilionshotels.com and it would be my pleasure to help make the arrangements for you. Warm regards, Julia Macuja Guest Experience Manager
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Isaiah C wrote a review Feb 2020
4.0 of 5 bubbles
A bit disappointed that we cannot book the seaview villa because of the age restriction but we are pretty happy with the pool villa, the overall structure and setup of the villa. The cleaning service has room to improve, we need to ask two times to clean the room at night and have to ask for more towel couple times as well. The spa experience is pleasant but I think the ambience can be improved with better lighting and music.
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Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GE-PavilionsPhuket, Guest Experience Manager at The Pavilions Phuket
Responded 8 Feb 2020
Dear Mr. Cheung, Sunny greetings from The Pavilions Phuket and thank you kindly for your review of your recent stay with us. Your feedback regarding the age restriction has been noted but please do bear in mind that this is for the safety of your children. With regards to the cleaning and the spa, this has already been shared with the team for their information. We do hope that you did enjoy your Chinese New Year holiday with us and we do look forward to welcoming you back in the future and if you do consider it, please do not hesitate to contact me directly at gem.phuket@pavilionshotels.com and it would be my pleasure to make the necessary arrangements for you. Warm regards, Julia Macuja Guest Experience Manager
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Brodie P wrote a review Feb 2020
Newcastle, Australia
5.0 of 5 bubbles
The pavilion one bedroom villa is the way to stay if you want a comfortable luxurious and special stay. The complex is spotless and so quiet it’s peaceful. The staff are so accommodating and it’s the small touches such as the turn down service and daily house cleaning. The quality of the room ammenities makes you feel like you have constant access to a day spa. The drinks and food are clean, crips and a huge variety. Activities are limited but if you stay in a villa trust me you will be more then happy to relax there.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim Sargeant, Marketing at The Pavilions Phuket
Responded 20 Feb 2020
Dear brodiep289, Sunny greetings from The Pavilions Phuket and thank you very much for your lovely review of your recent stay with us. We are truly delighted to hear that you had a lovely time with us. From the villa, to the dining experience, little turn down gifts, and our friendly team. We really appreciate that you recognized all our little details which we put in place to bring out that warm and friendly yet luxury experience for our guests. Once again, thank you very much for your positive comments, we all hope that when your travel plans bring you back to Thailand, you will again stay at The Pavilions Phuket for your holiday destination! Wishing you all the best. Warm regards, Hiroko Awaya (Koko) Guest Experience Executive
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Craig Rose wrote a review Mar 2020
3.0 of 5 bubbles
My wife, daughter and I booked this resort through Luxury Escapes and paid $1800 each. We were then informed that we had to pay extra for an additional person in the room. We were informed by email it would cost an additional $75 per night. We arrived at the resort only to be informed it would cost an additional $150 per night being an extra $1200. For an extra $600 we could have brought another adult and my daughter would have had their own villa. Instead they turned the lounge into a bed.
This was totally unacceptable as we could not watch TV and she is an adult who paid the same as we did. After negotiating we got a single bed put into the massage room. The hot water in the shower didn’t work and even after paying the additional money the room was only set up for two people I.e. two towels etc
The first day the power went out so no aircon. Taxi fares into Patong are $45 each way.
We booked a tour and because you need to get around the resort in a golf buggy we booked one and waited 25 minutes for it. The people in the tour van were annoyed with us from the onset.
So far not a great experience
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim Sargeant, Marketing at The Pavilions Phuket
Responded 25 Mar 2020
Dear Mr. Rose, Warm greetings from The Pavilions Phuket and thank you kindly for your review of your stay with us. All your feedback that you have shared with us is very deeply appreciated and has already been shared with the team for their further information. Like I said on the phone when we spoke, I sincerely apologize for the experience that you had that fell below your expectations. This is not our standard and please do rest assured that should you and your family choose to stay with us again, that it will not be a repeat incident. We do hope that we have the opportunity to welcome you and the family back to stay with us again in the near future. Warm regards, Julia Macuja Guest Experience Manager
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MikeF asked a question May 2024
Middlesbrough, United Kingdom795 contributions165 helpful votes
Does the Spa Pool Pavilion Villa get sun all day? If not do the Tropical and Ocean View Villas?
MikeF asked a question Mar 2024
Middlesbrough, United Kingdom795 contributions165 helpful votes
What's the difference between the tropical view villa and ocean view, is it just partially obstructed view / shade?
brent asked a question Feb 2024
Rochdale, United Kingdom2 contributions
Which is to go for ; Half board or BB thank you
Answer from WalkingInTheAir
Chislehurst, United Kingdom6 contributions3 helpful votes
Definitely B&B. You can have dinner at one of the many restaurants at Boat Avenue or Porto Phuket, for example. Or you may like lunch or dinner on the beach. And if you want to eat in-house, The Pavilions restaurants and room service are excellent.
Answer from steffsurf
Finstersee, Switzerland18 contributions11 helpful votes
As you may have already read in the past answers / comments. Yes, there is a shuttle bus driving around 3x times to Bang Tao beach as well as to Porto de Phuket (a very touristy, but not less nice shopping area). You are able to book the Shuttle bus throughout The Pavilions mobile App. Works like a charm :-)
thais4cris asked a question Jun 2023
Carapicuiba, SP12 contributions8 helpful votes
Is there a smart tv in the pool pavilion spa?
Northampton, United Kingdom1,731 contribution135 helpful votes
In the Spa itself? I don't think so. But in the actual hotel room, yes! A big flat screen with all the Apps & Channels.
Ag wrote a tip 1 Jul
Sharjah, United Arab Emirates10 contributions7 helpful votes
5.0 of 5 bubbles
"None, extend your stay as there so many things to do in the property."
Read full review
Passenger17576973606 wrote a tip 1 Jul
1 contribution
5.0 of 5 bubbles
"This is about 40 minutes from the action of Patong and Phuket town. However it's close to the airport and Bang Tao. It's quiet & romantic."
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ang s wrote a tip Jun 2024
4 contributions3 helpful votes
5.0 of 5 bubbles
"Will be good if you drive as the villa is quite secluded. "
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Jack W wrote a tip May 2024
2 contributions4 helpful votes
5.0 of 5 bubbles
"Get the private bbq to your room if you’re with a partner and check out the elephant sanctuary with reception and see Mr Big and the team "
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Mitch P wrote a tip May 2024
2 contributions
5.0 of 5 bubbles
"If you don't have a credit card (only have debit) take Thai Baht in cash to leave at reception for your costings."
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PRICE RANGE
₹8,602 - ₹13,863 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the pavilions phuket hotel thalang, phuket pavilions hotel cherngtalay, phuket pavilions cherngtalay
LOCATION
ThailandPhuketThalang DistrictChoeng Thale
NUMBER OF ROOMS
95
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE PAVILIONS PHUKET (Choeng Thale) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Pavilions Phuket
What are some of the property amenities at The Pavilions Phuket?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at The Pavilions Phuket?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Pavilions Phuket?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Pavilions Phuket?
Yes, free parking is available to guests.
What are some restaurants close to The Pavilions Phuket?
Conveniently located restaurants include Project Artisan, Layan, Phuket, 360 ̊ Bar, and Firefly Pool & Restaurant.
Are there opportunities to exercise at The Pavilions Phuket?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does The Pavilions Phuket have airport transportation?
Yes, The Pavilions Phuket offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Pavilions Phuket?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Pavilions Phuket?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to The Pavilions Phuket?
Many travellers enjoy visiting Wat Phra Thong (4.2 km).
Does The Pavilions Phuket have any great views?
Yes, guests often enjoy the ocean view available here.
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