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The Surin Phuket

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The Surin Phuket
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1,735 Reviews from our TripAdvisor Community

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Showing 1,291: English reviews
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Reviewed 4 days ago NEW

we loved the peaceful relaxing atmosphere, the colors, the sunsets, we enjoyed the private sandy beach, the pool with bar and restaurant service. we loved our romantic deluxe sea view cottage, memorable the view from the bed overlooking the vegetation outside the window careful service,always very high food quality and variety especially at the thai restaurant, delicious breakfast vith live...

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1Thank Alessia M
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Alessia, Thank you for sharing the experiences of your holiday with other travelers and we are thrilled to learn that you thoroughly enjoyed your time with us. Your kind compliments pertaining the service, the dining venues and the spa are much appreciated and will gladly be passed on to our teams. While every room category holds his own charm...

Toronto, Canada
Reviewed 5 days ago NEW

Beach location could not be better - hotel open, bright, and lush. Good rooms and excellent bedding. Not for the cardiologically-challenged, but the many many stairs do help to metabolize the excellent food and drinks. Rooms in good repair, and staff very attentive - memorable sunset views, great beach bar and restaurants with good (and even authentic) food. An excellent...

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4Thank Lorie24530
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Lorie24530, Thank you for choosing The Surin as your preferred resort in Phuket and we are happy to learn that you had an enjoyable and memorable time with us. We are especially pleased that you experienced our employees as very attentive and helpful which will with pleasure be shared with the entire team. Our location within a small bay...

Monaco di Baviera
Reviewed 6 days ago NEW

Before booking an hotel or resort, I usually read a sample of all reviews, starting with 2 stars, 1 star and then the other reviews. After years of readings (and then visiting the place), I think I got some skills to distinguish reviews that want only to criticize and the honest ones. This time I want to start reviewing the...

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3Thank Stefano6408
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Stefano6408, Thank you very much indeed for the time you have taken to write this lovely, detailed and extensive review! Surely this will be helpful for follow-readers and possible first time visitors to gain a better idea of what to expect when staying at The Surin Phuket. We are thrilled to learn that you and your family had such...

Guernsey, Channel Islands
Reviewed 1 week ago via mobile

This hotel is absolutely amazing and the best in our three week stay in Thailand. Upon arrival we were greeted with a drink, cool towel and beautiful flower wristband. Checked in was quick and efficient and we received all the information we needed. We were then taken by golf buggy to our room. The room is stunning. The bed is...

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4Thank GuernseyDonkey
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear GuernseyDonkey, Thank you for the time you have invested to share the extensive insights of your time with us. We are thrilled to learn that you had such an amazing experience and we hope that the memories will last until your next visit. It is always rewarding to receive positive feedback and your kind praises have been shared with...

Playa Potrero, Costa Rica
Reviewed 1 week ago via mobile

This is a very busy, popular area with The Surin as an oasis. The staff is superior and able to assist with all types of requests and services. Be prepared to walk up and down many stairs no matter where your room is located. This location is hillside down to the white sand beach. Breakfast is included and is extensive....

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3Thank Penelopewms
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Penelope, Thank you for choosing The Surin as your preferred hideaway and it is a delighted to read that you fully enjoyed our facilities and services. We place high emphasis on a healthy yet yummy breakfast spread and believe in "quality over quantity". Great to know you enjoyed it and we shall continue to constantly develop and upgrade the...

Brentwood, United Kingdom
Reviewed 1 week ago

We decided upon Thailand as a honeymoon destination and booked The Surin as part of a 15-night trip through Turquoise Holidays. We went in early December 2016, and this hotel was our first port of call for 5 days. The first thing to note – The Surin is on the ‘quiet’ side of Phuket, but it is so easy to...

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3Thank LoraLeopard
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear LoraLeopard, Thank you for choosing The Surin as your preferred honeymoon destination and it was a pleasure to have you as our guests. The time you have taken to share the detailed impressions of your stay as well as some pictures is much appreciated. We are delighted to learn that had a wonderful time overall and that everything lived...

Basingstoke, United Kingdom
Reviewed 1 week ago

We had a really lovely stay at The Surin, the bungalows were really nice with lots of little extras, the rooms were kept spotlessly clean lots of fresh linen. The bungalows were bigger than I expected, it had a settee which was nice that you had somewhere to relax after coming off the beach, it also had a fridge and...

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3Thank patmhooper12
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Patmhooper12, Thank you for your recent visit and the time you have taken to share the detailed insights of your stay. We are very happy to read that you had a wonderful time overall. Your kind compliments are much appreciated and will with pleasure be shared with all our team members. Great to know that you rate the beach...

Wilen, Switzerland
Reviewed 2 weeks ago

I am visiting The Surin Phuket now over a period of more than 25 years. I already made a few reviews on this platform I don't want to repeat all these fantastic work they do here again. I can just summarise: The Surin is getting better and better every year and I will be coming for sure again. Staff is...

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4Thank RRoadRunner
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear RoadRunner, Thank you the time you have taken to share the insights of your most recent stay and we are happy to know that you had a wonderful one once again. It was a great pleasure to meet you and your family in person and the inputs you have shared with me during our conversations are much appreciated. It...

London
Reviewed 2 weeks ago

From the jasmine garlands and ginger juice on arrival, to your stunning cabin on the hill surrounded by lush palm trees, with its own sun lounger terrace, indoor sofa and huge bathroom, the Surin knows how to start well, and keeps on going. The breakfast is flawless, the beach is gorgeous and relatively unused, the pool area is both pretty...

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5Thank LoveTravel1984
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear LoveTravel1984, Thank you very much indeed for this amazing review! We are thrilled to read that you had such a fantastic stay and your kind compliments are surely a great motivation to all of us to keep up and further develop the high standards we are always aiming for. The location of the resort is quite strategic. While you...

shrewsbury
Reviewed 3 weeks ago

We stayed in one of the beach studios, which in itself is perfectly positioned. Right on the beach. We could have used our own loungers on our patio but chose to use those further along on the beach itself. The only reason for this s was that we had small children playing in the sand in front so chose to...

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3Thank cchristinej9
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Christine, Thank you for choosing The Surin Phuket as your preferred destination on the island and we are happy to read that you had a lovely stay overall. The Beach Suites are indeed set in prime location and one can't get any closer to the ocean. We regret to learn that you could not enjoy your dinner at the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Surin Phuket is an exclusive beach retreat for discerning travelers, families and couples seeking relaxation and indulgence in a serene beachfront setting. A member of Design Hotels™ and located on the tranquil Pansea Beach on the west coast of Phuket Island, Thailand.Offering a total of 103 hillside and beachfront cottages and suites all discreetly built into a carefully conserved landscape amidst coconut trees and gently sloping down to meet a small coral reef. The Surin, Phuket offers a contemporary Thai experience in timeless simplicity and modern sophistication. Shaded by a canopy of coconut trees and joined together by a network of jungle walkways the Hillside Cottages are just the things for guests who wish to experience a tropical rustic experience. ... more   less 

Additional Information about The Surin Phuket

Address: 118 Moo 3, Choeng Thale, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: ₹ 12,184 - ₹ 43,954 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surin Phuket 5*
Number of rooms: 103
Reservation Options:
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Also Known As:
The Surin Phuket Hotel Thalang
Chedi Phuket Hotel Thalang
Chedi Phuket Thalang
Chedi Hotel Phuket
The Surin Phuket Choeng Thale
Hotel Style:
#1 Top resorts Hotel in Choeng Thale
#1 Spa Hotel in Choeng Thale
#1 On the Beach Hotel in Choeng Thale
#2 Luxury Hotel in Choeng Thale
#6 Romantic Hotel in Choeng Thale
#8 Family Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from The Surin Phuket staff and other travellers.
67 questions
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Questions? Get answers from The Surin Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lower level bungalows but where ever you are you still have the steps to contend with”
 of 5 bubbles patmhooper12, 12 Mar 2017 | Read review
“Depending on where you are located stairs could definitely be an issue for some people, be sure you understand whats involved.”
 of 5 bubbles Fiona3160, 25 Feb 2017 | Read review
“all rooms are in good location. Prepare to have comfortable footwear and comfy summer clothes.”
 of 5 bubbles roslyna691, 25 Feb 2017 | Read review
“Hillside Cottages come with a bit of a steep walk up hill - not so bad coming down”
 of 5 bubbles kolrmt, 22 Feb 2017 | Read review
“Hillside bugalows a best if you wanna be more isolated, just remember the stairs - gives good exercise”
 of 5 bubbles CopenhagenDanes, 12 Feb 2017 | Read review
5 of 5