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The Surin Phuket

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The Surin Phuket
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1,672 Reviews from our TripAdvisor Community

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Showing 1,255: English reviews
Brentwood, United Kingdom
Reviewed 4 days ago NEW

We stayed at The Surin for 16 nights after reading the reviews on Trip Advisor. We were not disappointed. What makes this hotel is the location and the staff. The hotel more or less has a private beach as the only access by road is through the hotel and they don't allow visitors during the day. The beach is cleaned...

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Helpful?
2Thank Marth66
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Marth66, Thank you for your recent visit and the time you have taken to share the impression of your stay with other travelers. It was a great pleasure to meet you in person and we are very happy to know that you had a wonderful time with us. Your kind compliments are much appreciated and have been shared with...

Toronto, Canada
Reviewed 5 days ago NEW

What can I say...beautiful setting - beach, architecture, foliage - unparalleled service, attention to detail, excellent restaurant food. Our family of 4 truly enjoyed our 5 days in a beach front cottage. Yes, one could gag over the price and other small quibbles but quality costs money. Two things I especially like about this hotel. 1) the management tolerates locals...

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3Thank UCCDad
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear UCCDad, Thank you very much for your choosing The Surin Phuket as your preferred "home away from home" and we are thrilled to read that the stay lived fully up to your expectations. We aim to make each stay of our guests an unique and memorable one and it is rewarding to all of us to learn about your...

Rhode Saint Genese, Belgium
Reviewed 6 days ago NEW

Superb location with the best beach in Phuket, private with the Amanpuri. Great pool area with excellent food for all tastes. Very friendly staff. Good spa. On the improvement side: more modern technology in the rooms and more light. Inside restaurants also need more atmosphere

Review collected in partnership with this hotel
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2Thank mrpascaljacquesm
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Mrpascaljacquesm, Thank you for choosing The Surin as your preferred hideaway in Phuket and we are very happy to read that you had a fantastic stay overall. Our team members are certainly our biggest asset and your kind compliments will gladly be shared with all of them. Pleased to inform that we have just introduced new JBL bluetooth speakers...

Coventry, United Kingdom
Reviewed 1 week ago

This place is brilliant. We've stayed twice (12 years apart) and the charm of the place is lovely. What a place to relax - the individual bungalows, beach cabins, the gorgeous beach, the inexpensive excellent thai massages on the beach, the food, setting, sunset, softly rolling waves in the crystal clear water, the ambience and sheer relaxation are very hard...

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4Thank MBrennan1970
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear MBrennan1970, Thank you for your visit after so many years and we are happy to read that the hotel still delivers what it was already known for 12 years ago; great staff, comfy accommodations, delicious food and the probably nicest beach on the island. We are all dedicated to provide genuine hospitality from the heart and it will be...

Stockholm, Sweden
Reviewed 1 week ago

Great hotel, great ambiance, great for families, great food, fantastic beach, great rooms, fantastic service, one of the best resorts in asia. Will for sure come back to this hotel again and again......

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3Thank Paul R
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Paul, Thank you for your lovely feedback following your recent stay. We are very happy to read that you had a wonderful time at our little oasis and your kind feedback is a great motivation to all of us to keep up and further develop the high standards we are always aiming for. It is a pleasure to learn...

Antwerp, Belgium
Reviewed 2 weeks ago

We stayed one week in The Surin Hotel. This hotel is super ! Friendly and polite staff. Great location, great beach. Nice rooms and very clean hotel! Good breakfast. I used the Spa Center. It was quite expensive, but very nice and good professional staff. Highly recommended hotel ! I definitely come back to this hotel.

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3Thank tripclicks
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear tripclicks, Thank you for choosing The Surin Phuket as your preferred "home away from home" and we are thrilled to read that you had such great stay. The beach right in front of our premises is truly a stunning one and I dare to say probably the nicest beach of Phuket island. All the spa therapists have a professional...

London, United Kingdom
Reviewed 2 weeks ago

This was our third time back to Phuket, but our first time at The Surin. Although this hotel is beautiful, the stairs are just awful. Unfortunately you have to climb around 200 steps to get to your hotel room, definitely not what you want on a holiday. Also wasn't so keen on the black tiles on the pool, (maybe were...

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4Thank Soph_13B
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Soph_13B, Thank you for your recent visit and we are glad to read that you had a great stay overall. Your kind words in regards of our employees and their services are much appreciated and shall be shared with the entire team. We regret to read that you were disappointed about the stairs and the color of the swimming...

Reviewed 2 weeks ago

It is like coming home. After 14 years at the same place it has to be good. It is like a community with friend coming every season. The beach is absolutely lovely. No vendors trying to sell you stuff al the time. Nice volleyboll at 16:00 every day.

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2Thank Claes S
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Claes, Thank you for your loyalty towards The Surin Phuket and we are happy to read that you had yet another wonderful and memorable stay. It was a great pleasure to meet you and your family in person and we are already looking forward to welcoming you back by end of this year. During dry season we always have...

Reviewed 2 weeks ago via mobile

We booked this hotel after reading all about the beaches in Phuket and we were not disappointed. For us, when we are going on a tropical location, the quality of the beach and its proximity to the hotel is always the biggest priority. The Surin sits directly on the amazing, beautiful, private-feeling Pansea Beach. The sand is powdery white, the...

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3Thank Jamie M
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Jamie, Thank you for choosing The Surin as your preferred destination for your beach holiday in Phuket and we are delighted to read that the stay lived fully up to your expectations. It is always nice and encouraging to receive positive feedback and your kind words about our employees and their services will gladly be forwarded to our entire...

Hove, United Kingdom
Reviewed 2 weeks ago

Pros: Amazing location on the beachfront with private stunning beach. Very well kept property - gardens, pool area, etc. Rooms are very pleasant with all amenities. Gated entrance so feels secure. Buggies to shuttle you around the resort and up to your rooms. Beach bar which is lovely to watch the sunset. Cons: Lack of a visible hotel and restaurant...

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2Thank _cgjasper
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear cgjasper, Thank you for your recent visit and we are glad to read that you had a lovely stay overall. The beach adjacent to our resort is indeed an unique one and we place high emphasize on keeping it and the entire 33,000 sqm property in as pristine shape as possible. All accommodations offer handy amenities such as capsule...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Surin Phuket is an exclusive beach retreat for discerning travelers, families and couples seeking relaxation and indulgence in a serene beachfront setting. A member of Design Hotels™ and located on the tranquil Pansea Beach on the west coast of Phuket Island, Thailand.Offering a total of 103 hillside and beachfront cottages and suites all discreetly built into a carefully conserved landscape amidst coconut trees and gently sloping down to meet a small coral reef. The Surin, Phuket offers a contemporary Thai experience in timeless simplicity and modern sophistication. Shaded by a canopy of coconut trees and joined together by a network of jungle walkways the Hillside Cottages are just the things for guests who wish to experience a tropical rustic experience. ... more   less 

Additional Information about The Surin Phuket

Address: 118 Moo 3, Choeng Thale, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: ₹ 12,631 - ₹ 59,603 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surin Phuket 5*
Number of rooms: 103
Reservation Options:
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Also Known As:
The Surin Phuket Hotel Thalang
Chedi Phuket Hotel Thalang
Chedi Phuket Thalang
Chedi Hotel Phuket
The Surin Phuket Choeng Thale
Hotel Style:
#1 On the Beach Hotel in Choeng Thale
#1 Top resorts Hotel in Choeng Thale
#2 Spa Hotel in Choeng Thale
#3 Luxury Hotel in Choeng Thale
#6 Romantic Hotel in Choeng Thale
#8 Family Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from The Surin Phuket staff and other travellers.
61 questions
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Questions? Get answers from The Surin Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 106 overlooks the pool and beach”
 of 5 bubbles Marth66, 17 Jan 2017 | Read review
“If you can splurge on a beach cottage. 102 and 103 are well appointed and literally on the beach. 101 is also nice but too far to the side”
 of 5 bubbles UCCDad, 16 Jan 2017 | Read review
“For the best experience, take a cottage near the beach and beach restaurant.”
 of 5 bubbles MBrennan1970, 10 Jan 2017 | Read review
“Do not stay here! Absolutely Awful!”
 of 5 bubbles 997mayak, 29 Dec 2016 | Read review
“Ask for a room lower down the steps”
 of 5 bubbles O2288MAlisar, 27 Dec 2016 | Read review
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