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The Surin Phuket

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1,620 Reviews from our TripAdvisor Community

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Showing 1,218: English reviews
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW via mobile

I've been to this hotel for many times since it was Chedi. All cottages are quite nice and spacious. The decor is typical resort style in Thailand which might interest foreigners. The staff are friendly and attentive. The breakfast is kinda boring. What I like about this hotel most is the beach, beach bar and the pool. I can say... More 

Helpful?
2 Thank N_Pausawasdi
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear N_Pausawasdi, Thank you for your recent stay and the ongoing support towards our resort. We are happy to read that you had yet another wonderful time with us and your kind compliments in regards to our team members and services are much appreciated. We believe in "quality over quantity" and many of our breakfast items are homemade such all... More 

Sydney
Level Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 3 days ago NEW

Seated on a comfy armchair by the beach bar, feet in sand as it dipped towards the horizon as the waves rolled in was the daily ritual that encapsulated the essence of The Surin. We love Twinpalms (and still do). Their food and service is the benchmark. But we wanted to try somewhere new this time in light of the... More 

Helpful?
6 Thank Boywunda76
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Boywunda76, Thank you for the time you have taken to share this amazing and detailed review of your stay. We are delighted to know that you had such a great and memorable time with us and your your kind compliments will be shared with the entire team. It is them who create the difference between feeling comfortable or indeed... More 

Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

The Surin in Phuket is definitely the place to stay! We were recently there for four nights and from the moment we arrived until the day we departed, we could not have asked for a more enjoyable holiday. We booked two cottages right on the beach (cottages 104 + 105). The cottages were very well equipped, comfortable beds, lots of... More 

Helpful?
3 Thank Alison B
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Alison, Thank you for this fantastic review and we are happy to know that you had a "magical" time at our resort. We aim to make each stay of our guests an unique one filled with lots of moments to remember. The Beach Deluxe Suites you stayed in are indeed in a prime beachfront location and one can get... More 

Melbourne, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 days ago NEW via mobile

My partner and I recently stayed here for a 3 nights/4 days as part of a second leg to our trip to Phuket. What an incredible experience... We were pleased to be upgraded from hillside cottage to superior cottage, which was closer to lobby/breakfast/pool area Positives - Set on the picturesque Pansea beach, giving it a private/exclusive feel. Beach is... More 

Helpful?
5 Thank AAquilina90
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear AAquilina90, Wow, what a nice review! Many thanks for the time you have taken to share the insights of your stay and we are thrilled to read that you had such a wonderful time with us. Your kind compliments will be shared with all our team members and surely Ms. Deedy will be delighted to heara that you have... More 

Luxembourg City, Luxembourg
Level Contributor
71 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 6 days ago NEW via mobile

The hotel is a former Chedi that was recently renovated. Plus: It didn't lose any of its charme and is still a great place to go. The setting is amazing, all villas are set up in a rain forest. The rooms are nice and comfortable. The "à la carte menu" is delicious, everything was just fabulous. The beach is the... More 

Helpful?
3 Thank Maxis78
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Maxis78, Thank you for your recent visit and the time you have taken to share a feedback. We are happy to read that you had a great stay overall and did enjoy the unique beachfront setting of our resort combined with the lush and tropical garden. We have also taken well note of your comment in regards to the... More 

Linz
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

It was said many times that the Hotel needs renovation. I think this is urgent necessary . Would not book it again because of to high price for value. Breakfast and beach is outstanding! Very friendly staff. Service at beach bar slow. It is hard to walk even if we have been not so far from the beach / main... More 

Review collected in partnership with this hotel

Helpful?
Thank apollo1one
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Mr. Stoeger, Thank you for the time you have taken to share the insights of your stay and we are happy to read that you rate our breakfast as outstanding. Needless to say that we are naturally disappointed that we could not fully convince you from our product but trust you have enjoyed the complimentary double room upgrade upon... More 

Phuket, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We love our stay the hotel was quiet for a stay as a couple. We stay in the one bed room cottage that was very nice view with Andaman sea, the room was nice and tidy and. The private beach were clean and clear sea.

Review collected in partnership with this hotel

Helpful?
1 Thank khunkrongsinm
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Khun Krongsin, Thank you for the time you have taken to share a review on TripAdvisor and it was a pleasure to have you here as our guest. We are happy to know that the stay lived up to your expectations and and that you enjoyed your accommodation. The resort is set right at the doorstep of the Andaman... More 

Boorowa, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Great hotel - lovely cottages, food was delicious, the spa very relaxing, the beach was gorgeous and they seem to have the happiest staff that I have come across at any hotel in a long time. If you want to relax head here.

Review collected in partnership with this hotel

Helpful?
2 Thank mrchristopherjohnb
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Mr. Christopher, Thank you for taking the time to share the impression of your recent visit with other travelers and great to know that you had a wonderful stay. Your kind comments will be shared with the entire team. We place strong emphasiz on a work environment in where everyone does enjoy his duties and firmly believe in "take... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

This hotel is superb, good rooms, comfy bed, private beach, fast and stable internet all over the resort, quick and efficient service, 5-30 mins drive from lots of restaurants for dinner. Note - lots of walking and steps as its cut into the hillside.

Review collected in partnership with this hotel

Helpful?
4 Thank mrdanielwilliamp
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Mr. Daniel William, Thank you for your recent visit and the continuous support towards our resort. It was a pleasure to meet you in person and we are happy to read that you had yet another wonderful stay. The WiFi has been upgraded beginning of this year to fiber optic speed and is available complimentary throughout the hotel. Guests... More 

Cheltenham, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago via mobile

Having spent two weeks at The Surin, I've attempted to condense all relevant information into sections below. I hope you find it useful... The Hotel - The entire hotel complex is set on the hillside overlooking the fabulous beach. The lobby sits fairly central to the complex with paths leading to the cottages built amongst the surrounding greenery. The concierge... More 

Helpful?
15 Thank TheSyrevo
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear TheSyrevo, Wow, a BIG thank you for this detailed review which certainly gives follow readers a better understanding of what to expect at our resort. We are most happy to know that you had a memorable stay overall but have also taken note of the few aspects which leave room for improvement and shall work further on them. Great... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Surin Phuket is an exclusive beach retreat for discerning travelers, families and couples seeking relaxation and indulgence in a serene beachfront setting. A member of Design Hotels™ and located on the tranquil Pansea Beach on the west coast of Phuket Island, Thailand.Offering a total of 103 hillside and beachfront cottages and suites all discreetly built into a carefully conserved landscape amidst coconut trees and gently sloping down to meet a small coral reef. The Surin, Phuket offers a contemporary Thai experience in timeless simplicity and modern sophistication. Shaded by a canopy of coconut trees and joined together by a network of jungle walkways the Hillside Cottages are just the things for guests who wish to experience a tropical rustic experience. ... more   less 

Additional Information about The Surin Phuket

Address: 118 Moo 3, Choeng Thale, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: ₹ 13,160 - ₹ 69,685 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surin Phuket 5*
Number of rooms: 103
Reservation Options:
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Also Known As:
The Surin Phuket Hotel Thalang
Chedi Phuket Hotel Thalang
Chedi Phuket Thalang
Chedi Hotel Phuket
The Surin Phuket Choeng Thale
Hotel Style:
#1 Top resorts Hotel in Choeng Thale
#1 On the Beach Hotel in Choeng Thale
#2 Spa Hotel in Choeng Thale
#3 Luxury Hotel in Choeng Thale
#6 Romantic Hotel in Choeng Thale
#8 Family Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from The Surin Phuket staff and other travellers.
51 questions
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Questions? Get answers from The Surin Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay for the deluxe or be prepared to work to get to your room”
 of 5 bubbles Boywunda76, 2 Dec 2016 | Read review
“Our cottages on the beach were a good choice as we only had to walk ten steps to reach the water's edge.”
 of 5 bubbles 728alisonb, 30 Nov 2016 | Read review
“All rooms are quite large and quiet, the few one on the beach have the best location.”
 of 5 bubbles R1919PPcaroll, 10 Nov 2016 | Read review
“Beach side”
 of 5 bubbles pedrob575, 7 Nov 2016 | Read review
“Choose rooms depending on your level of fitness. Beachside is best for families with young children, hillside for the views.”
 of 5 bubbles allisonc154, 26 Oct 2016 | Read review
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