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Dusit Thani Laguna Phuket

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1,573 Reviews from our TripAdvisor Community

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There are newer reviews for Dusit Thani Laguna Phuket
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Showing 1,176: English reviews
London, United Kingdom
Reviewed 28 June 2014

The hotel was excellent. I can not fault it. The service was excellent, and any problems were solved promtply. The staff are very very friendly they made me and my family feel really welcomed. Our 20 month old son really enjoyed his stay. I would recommend it and we would deffinatley go back there again. It was a true 5...

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Helpful?
1Thank Nerea M
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Nerea M, May I thank you for staying at Dusit Thani Laguna Phuket and for posting you review. I am particularly happy to read of your entire satisfaction throughout your stay, I have shared your positive comment with the team, we are grateful for the recognition you gave. At Dusit Thani Laguna Phuket, we are always eager to provide...

Kildare, Ireland
Reviewed 27 June 2014

We enjoyed the experience at the Dusit Thani- staff very helpful and the service was excellent. Amenities and comfort are to a high standard and the Angsana Spa provides relaxing and luxurious massage facilities. We upgraded to Club room which we would recommend as it includes afternoon tea and later drinks/ cocktails between 6pm and 7pm and is more spacious...

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Helpful?
Thank Derek C
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Derek C, Thank you very much for choosing Dusit Thani Laguna Phuket for your recent holiday and for taking the time to review your experience. Your feedback is of a paramount importance to us and also a very good way to measure our performance and focus on the areas for improvement. I have noted that despite your general level...

Manchester, United Kingdom
Reviewed 26 June 2014

Sawatdee Ka. We have just returned from a 7 night stay at the Dusit and I wanted to post about this true gem of a hotel. I had booked the hotel car to come and collect us from the airport which turned out to be a great decision. Immediately on arrival at the Dusit hospitality the lovely lady brought us...

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Helpful?
1Thank blossomsuz
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear blossomsuz, May I thank for taking the time to write such a lovely review on your last experience in our resort. We appreciate being recognized for the effort the team is making and are glad that we could satisfy fully. We are looking forward to welcoming you back the soonest possible. Warmest regards, Denis Thouvard

Mumbai (Bombay), India
Reviewed 25 June 2014

A perfect break & the most impeccable experience, we stayed at the Beach front rooms with breathtaking ocean view. The perfect calm, quite, tranquilizing effect of the resort is exactly what we were looking for !! Definitely worth the value for money with warm- friendly staff always with a million dollar smile makes your stay absolutely PERFECT !!!

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Helpful?
Thank Evi_11
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Evi_11, Thank you very much for choosing Dusit Thani Laguna Phuket for your recent holiday and for taking the time to review your experience. I am looking forward to welcoming you back to, for another “stay in paradise”. Kind regards, Denis Thouvard

bewdley
Reviewed 24 June 2014

Have just returned from a two week stay at the Dusit and can't praise the staff/hotel and accommodation highly enough.... Having read some od the other reviews criticising I am rather amazed at how "picky" some people can be. Moaning about the sand being gritty/ slow wifi and the staff not being able to speak English... Surprise surprise you were...

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Helpful?
11Thank dodger4698
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear dodger4698, May I thank you for staying at Dusit Thani Laguna Phuket and for posting your very comprehensive review. It is not often that we could enjoy reading a good review and had plenty of laughs at some parts, thank you for the relaxing time that they brought to us. The good comments were passed on to the relevant...

Hong Kong, China
Reviewed 24 June 2014

Stayed at Dusit Thani for 3 nights and 4 days in the Club Room. When we first arrived Phuket Airport, we took a taxi to Dusit Thani Laguna for 700 Baht from the taxi services in the arrival gates. The taxi ride was around 30 minutes. When we arrived at the resort we were greeted with refreshing drinks and very...

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Helpful?
Thank Christine L
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Christine L, We were delighted to be the host for the holidays you recently spent at Dusit Laguna Phuket and appreciate the feedback you wrote on you experience. I am particularly happy to read of your entire satisfaction throughout your stay, I have shared your positive comment with the team, we are grateful for the recognition you gave. At...

Hong Kong, China
Reviewed 24 June 2014

We went with the package of 4 days at Dusit's Club Room. Complimentary drinks, snacks and an amazing welcoming experience as we arrived. Followed by a series of free tea & drinks everyday. Friendly and caring staff enhanced the experience. Plentiful of activities around the resort and an amazing beach front just footsteps away from the room's backdoor was a...

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Helpful?
Thank Timothy Y
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Timothy Y, We were delighted to be the host for the holidays you recently spent at Dusit Laguna Phuket and appreciate the feedback you wrote on you experience. Reading your good comment is giving us reassurance on our performance, we all appreciate the recognition. Our resort has built a reputation on providing authentic Thai hospitality and we are glad...

London, United Kingdom
Reviewed 23 June 2014

Staying in a 2 bed beach front villa. A beautiful villa with a small rooftop pool, a small kitchen, large dining area and lounge with a small patio overlooking the beach. The two bedrooms are on the basement floor with the master walking out into the beach. I'm having a few problems with language, only a few people are fluent...

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Helpful?
1Thank FNA1976
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear FNA1976, Thank you very much for choosing Dusit Thani Laguna Phuket for your recent holiday and for taking the time to review your experience. I am sorry to read that despite a general level of satisfaction, you felt dissatisfied in the areas of cleanliness, menu description, language, insects, the bathroom floor condition and the power outage. I have shared...

Bangkok
Reviewed 23 June 2014 via mobile

Got a nice suite on the 3rd floor sea view. The hotel is nice, the spa was good although overpriced as a much better quality treatment can be have in Bangkok for the same price. The wifi is ridiculously slow and the bed is too small. Not what you expect from Dusit Thani. disapointing

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Helpful?
2Thank LaurentLP
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear LaurentLP, May I thank you for staying at Dusit Thani Laguna Phuket and for posting your review. I am sorry to read that despite the general level of satisfaction you were dissatisfied with the spa, wifi and the size of the bed. The spa is not operated by Dusit therefore we are not able to determine the price of...

Kuala Lumpur, Malaysia
Reviewed 23 June 2014

The resort is about 25 mins away from the airport and town. Apart from venturing out for shopping or sightseeing, the resort is a beautiful place that allows you to just unwind and relax. A lovely spa.

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Helpful?
Thank Simple26
DTLPthailand, General Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Simple26, May I thank you for staying at Dusit Thani Laguna Phuket and for taking the time to post your review. Reading your good comment is giving us reassurance on our performance, we all appreciate the recognition. We are looking forward to welcoming you back the soonest possible. Kind regards, Denis Thouvard

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A truly striking beachfront location resort with excellent facilities and charming Thai service and hospitality, add up to a unique holiday experience. It is about 20 km or a 30-minute drive south of Phuket International Airport, half an hour north of Patong Beach and half an hour east of Phuket city. ... more   less 

Additional Information about Dusit Thani Laguna Phuket

Address: 390 Moo 1 Srisoontorn Road, Choeng Thale, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: ₹ 5,594 - ₹ 43,742 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dusit Thani Laguna Phuket 5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Dusit Thani Laguna Phuket Hotel Thalang
Dusit Thani Laguna Phuket Cherngtalay
Dusit Laguna Phuket
Dusit Phuket
Phuket Dusit
Dusit Thani Laguna Phuket Choeng Thale
Hotel Style:
#1 Business Hotel in Choeng Thale
#4 Top resorts Hotel in Choeng Thale
#5 Family Hotel in Choeng Thale
#5 On the Beach Hotel in Choeng Thale
#7 Romantic Hotel in Choeng Thale
#7 Spa Hotel in Choeng Thale
#8 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Dusit Thani Laguna Phuket staff and other travellers.
71 questions
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Questions? Get answers from Dusit Thani Laguna Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think any room in this oasis would be perfect!!”
 of 5 bubbles JohnA249, 3 Dec 2016 | Read review
“only beach house, perfect solution for whole family”
 of 5 bubbles katarzynaelzbietan, 26 Nov 2016 | Read review
“None, room service was excellent.”
 of 5 bubbles Manlyn, 23 Nov 2016 | Read review
“Beach view rooms get a better view than Lagoon view rooms.”
  • View from the balcony!
 of 5 bubbles AskoM, 21 Nov 2016 | Read review
“sea view rooms are best. I stayed in room 203 which looked directly on to the beach”
 of 5 bubbles bellydancer69, 19 Nov 2016 | Read review
5 of 5
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