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Novotel Phuket Surin Beach Resort.

09/04/2017 10/04/2017
1 room 2 adults 0 children
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Novotel Phuket Surin Beach Resort.
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1,126 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Phuket Surin Beach Resort.
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Showing 846: English reviews
Niseko-cho, Japan
Reviewed 23 June 2015

Firstly, the staff at the DoubleTree were without exception absolutely fantastic. From the front desk and concierge team ordering taxis and recommending restaurants, the cleaners smiling and checking in on us every day, the brilliant pool and kids' room staff keeping everyone entertained and the amazing restaurant staff always smiling and friendly...there was not one person who did not go...

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Helpful?
1Thank Chris P
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Chris P, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are glad to hear that you and your family enjoyed your stay with us. The Two-bedroom Suite Pool terrace is definitely a great choice for families who wish to enjoy a quick access to the resort facility. We hope to see...

Reviewed 22 June 2015

What a great place to stay. People were so friendly, the poolside room, with access directly to the pool and surrounded by well manicured gardens, had everything we wanted. The close proximity to the beach (5 mins walk) and night clubs and restaurants on the beach with fabulous sea views meant that we would certainly come back. Congratulations to all...

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Helpful?
Thank Ross w
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Ross w, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are delighted to hear that you enjoyed your stay with us! I have passed your kind words of appreciation to our Team Members who are looking forward to seeing you in a near future. Wishing you a very nice day, Best...

phuket
Reviewed 21 June 2015

This is a review only of the recently introduced Sunday buffet at the hotel's Asia Alive all-day dining restaurant. It offers an honest competition to the well established buffet next door at the Twin Palms at a fraction of the price. Though it does not have any of the expensive items such as lobsters, oysters and a wide range of...

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Helpful?
1Thank hari b
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear hari b, Hope you're doing fine... Thank you for your time reviewing our Thai Sunday Brunch; I believe you are the first one! We are glad you enjoyed our selection of Thai delicacies. Indeed, our intent was to create an affordable Sunday Brunch that anyone on the island could enjoy on a Sunday afternoon. The selection of food is...

Reviewed 18 June 2015 via mobile

We been places in asia but this one is one of the best among the rest..our room just next to the pool few meters away.fantastic food,excellent service from friendly and courteous staff.when ever they see you they will stop and greet you in their local greetings which you will not see in other hotel.definitely will come back and will bring...

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Helpful?
1Thank bullet r
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear bullet r, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are glad to hear that you enjoyed your stay with us, from the rooms to the delicious food served at Asia Alive and Champions Bar & Grill. The team is ready to greet you again in similar fashion and is looking...

Vancouver, Canada
Reviewed 18 June 2015

We booked the Doubletree for a short stay because it was closer to the airport than the Hilton Arcadia, however the published 25 minutes transfer time is inaccurate. Even without traffic it took roughly 40 minutes. Unfortunately the hotel itself rarely met any standards I'm used to from the Hilton Group, not even wifi was available in the room. I...

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Helpful?
Thank aeroAdvocate
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear aeroAdvocate, Hope you're doing fine... Thank you for your time posting a review of our property on TripAdvisor. We are really sorry that your expectations weren't met; indeed, due to an internal miscommunication, the WiFi was not set up in your room upon your check-in. We are deeply sorry for this. We are currently in process of renovating the...

Reviewed 17 June 2015

We spent 7 nights here and had an excellent time! The beautiful, happy staff were always so helpful and went out of their way to make sure we were happy and comfortable. The pool is awesome. The room was lovely and clean and fully air-conditioned.....some days we didn't even feel like leaving the hotel we just relaxed by the pool....

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Helpful?
Thank Johl M
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Johl M, Hope you're doing fine... Thank you for taking the time to review our property on TripAdvisor. We are delighted to hear that you thoroughly enjoyed your stay with us! Surin Beach, while being a quiet area of Phuket, indeed offers a lot of restaurants for all tastes. I have shared your words of recognition to our Team...

Wonston, United Kingdom
Reviewed 16 June 2015

I think is the concept of a Doubletree, a Hilton chain thought for business purposes, which is wrong in the first place...it's not a type of hotel you wanna make a resort in a tropical island!! The hotel was difficult to find, as it's in the middle of nowhere and around there there's only the beach and few shops, nothing...

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4Thank GavinCavanagh
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear GavinCavanagh, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are deeply sorry that your expectations were not met properly during your stay. Indeed, we are not a DoubleTree Hotel, but a DoubleTree Resort, so the concept is far for the business city center hotel you are used to. People come to...

Tokyo, Japan
Reviewed 16 June 2015

We are always at this place on my girlfriends birthday and have been doing this for last three years. No fancy tourist places nearby hotel which is the reason why we love to stay here. If you are aggressive in visiting multiple tourist spots, I suggest staying at other places. However this hotel is always quiet and we never step...

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Helpful?
Thank Yasuyuki S
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Yasuyuki S, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are glad to hear that you thoroughly enjoyed your stay with us. Indeed, Surin Beach is a very quiet environment, while offering some great venue for dining and entertainment. It is also very close to Patong Beach, should anyone decide to...

Reviewed 14 June 2015 via mobile

The hotel is well presented and kept clean. There is a large outdoor area, big lagoon pool with two slides entering the pool for the kids, and a kids club I think. Alfresco dining and a sports bar with ample coverage on many tvs, pool table and other games. A good sized gym with enough equipment for a reasonable workout....

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Helpful?
Thank Davenemz
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Davenemz, Hope you're doing fine... Thank you for recently reviewing our property on TripAdvisor. We are delighted to hear that you enjoyed your stay with us. Indeed, Surin Beach is far different from the busy Patong while being relatively close to it at the same time. The area is perfect for visitors who wants to spend a well-deserved relaxed...

Reviewed 8 June 2015 via mobile

Hilton quality at Surin beach! You can not ask more from a category 5 hotel. Staff very friendly and essential amenities make the all stay a good deal. Hotel is a bit old, and it won't be the best if you are not looking for your honey moon destination. Otherwise, highly recommended!

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1Thank Nicola C
Stefano C, Public Relations Manager at Novotel Phuket Surin Beach Resort., responded to this review

Dear Nicola C, Hope you're doing fine... Thank you for your time recently reviewing our property on TripAdvisor. We are glad to hear that you thoroughly enjoyed your stay with us. Surin Beach may sometimes be a bit quiet sometimes, but we do have a shuttle service to Patong and Phuket-Town, should you wish to escape your little haven for...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Just steps from the crystal waters and white sands of Surin Beach, the Novotel Phuket Surin Beach Resort offers the perfect retreat. Contemporary comfort, a warm welcome and a cool welcome drink on arrival helps make your stay stress-free. Located just 30 minutes drive from Phuket International Airport and 25 minutes from the nightlife and shopping of Patong, you can really make the most of your time in one of Thailand's premier beach resorts. Stay connected from your deluxe room or suite at this resort-style hotel in Phuket thanks to high-speed internet access. Relax in front of the flat-screen TV as you watch a movie, or unwind on your private balcony or terrace. The white sands of Surin Beach are just a short stroll away as is the popular Catch Beach Club. ... more   less 

Additional Information about Novotel Phuket Surin Beach Resort.

Address: 106/27 Moo 3 | Surin Beach, Choeng Thale, Phuket 83110, Thailand (Formerly DoubleTree Resort by Hilton, Phuket-Surin Beach)
Region: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: ₹ 3,404 - ₹ 11,193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Surin Beach Resort. 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Courtyard Phuket At Surin Beach Hotel 1234587
Courtyard Hotel Cherngtalay
Phuket Courtyard
Courtyard Surin Beach
Novotel Phuket Surin Beach Resort. Choeng Thale
Hotel Style:
#11 Spa Hotel in Choeng Thale
#12 On the Beach Hotel in Choeng Thale
#14 Luxury Hotel in Choeng Thale
#14 Romantic Hotel in Choeng Thale
#15 Family Hotel in Choeng Thale
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Phuket Surin Beach Resort. staff and other travellers.
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Questions? Get answers from Novotel Phuket Surin Beach Resort. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite is worth the extra money if you stay with 2 adults + 2 kids.”
 of 5 bubbles SeldomFlyer, 20 Dec 2016 | Read review
“if possible, try to get a room in the ground floor with terrace and pool access!!”
 of 5 bubbles counter50, 8 Dec 2016 | Read review
“Ground floor rooms have much better balconies and you can walk into the pool.”
 of 5 bubbles michielb760, 6 Sep 2016 | Read review
“If you want to be right at the swimming pool without any steps, ask for a ground floor unit.”
 of 5 bubbles ashleymG9693GJ, 13 Aug 2016 | Read review
“ground suites are large and sunny”
 of 5 bubbles 810saleha, 10 Jul 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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